One Night Parties & Celebrations Spa Break: E-Voucher
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One Night Rebalancing Spa Break: E-Voucher Option
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Refresh & Revive Spa Day
Selection Spa Day, Inc. 2 Treatments & Spa Lunch
Indulgent Afternoon Tea Spa Day for Two People
We went for a 1 night rebalancing spa break at the Nutfield Priory, had a massage/pedicure and spent the night in the hotel. Generally a good experience. The only drawback with the spa facilities is that the 'spa pool' is used by hotel guests at the same time, and there were children's private swimming lessons happening on the day we were there. Not ideal when we'd booked a spa break to have a quiet day away from the kids. There was an adult only swim time between 1-3pm, but we went to eat lunch during that time. Had a lovely relaxing massage and we were lucky with the weather, so spent sometime in the garden on a lounger which was fab.
Unfortunately the beginning of the day was quite stressful as the reception staff wanted the voucher code (even though there wasn't one on the email) and this proved tricky as we could not connect to the wifi for some time. They told us that they had not received the same email from Treatwell, although Treatwell told us that they had definitely emailed the Nutfield Priory Spa. Eventually the email was shown and we were given towels, slippers and a robe. Whilst filling out the forms the relaxing c.d. was jumping and the earn for the tea was cold. Luckily the waiter from the restaurant came through and told us that he would make us a cup of tea (he was lovely).
We noticed that on one of the tables written in the dust was 'clean me' and therefore, we pointed this out to the receptionist, who was mortified. They did clean this quite promptly.
When we went to the spa they were still cleaning the steam room, so unfortunately this took several hours to really heat up. Additionally the shower that was by the pool, steam room and sauna was out of order. The temperature of the spa and the swimming pool was on the cool side as apparently there was an issue with the heating that they were working on. On the positive side though the massage and facial were both very relaxing and the jacuzzi was hot and bubbly. We also enjoyed our lunch and the waiter was very attentive. After lunch we went home earlier than expected as the swimming pool was so cold.
Thought I was going to the gorgeous Priory building for 5* spa day, but got sent to a small 3* leisure centre next door instead. With the clientele of Debenhams ambling about vacantly in robes eating muffins in packets from the 6th form canteen there. Got great massage from Sabrina who was wonderful though.
My spa treatment was excellent, but the spa itself is poor quality. The changing rooms were the gents and were a mess. There were no wet clothes bags, nor any toiletries in the changing rooms.
The steam room wasn't working due to maintenance work and the whole pool area was grim.
The relaxation room was lovely, but rammed, so we couldn't use it.
The tea quality was also average. The vegetarian sandwiches were two slices of bread with tomatoes in it only !!
I found the cleanliness well below acceptable. The changing room was not up to standard. The Wall's smelt of damp and damp damage was visible. The jacuzzi was not working fully and was cold. I was not informed in arrival that there was a problem. I would not recommend this facility to a friend and I will not be returning. It was a waste of my money. The massage was the only nice part of the day
Hand Picked Hotel Spa at Nutfield Priory will get you transported to a sanctuary of tranquillity and harmony where every effort is focused on your relaxation, wellbeing and appearance via mind, body and soul. Nutfield Priory is situated high on a thickly wooded ridge next to the extravagant architecture of Nutfield Priory Hotel, the Spa provides the perfect tranquil setting for you to put back a little of what the hectic pace of life can take out.
We offer day and residential packages. During your time at the spa you can enjoy full use of the facilities, a range of refreshments and healthy eating ranges are available at the spa brasserie. Alternatively guest may order from the extensive menu at the hotel.
Using Espa and Essie we offer a wide range of treatment and package options including Neom body treatments and Murad Facials, carried out by experienced and friendly therapists. A wide range of retails products are also available to you on your special day.