The Spa at Norton House Hotel & Spa, Hand Picked Hotel Reviews

Ingliston, Edinburgh, EH28 8LX

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Reviews are written by customers after their visit.

4.6
163 reviews

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Written by our customers, so you know what to expect at each and every venue.
I took my mum for her 50th we had a ball gorgeous settings would def go back I would recommend for any age lynch was beautiful So were the scones and jam :0) booking for parents Xmas makes a good gift
While I would usually give this spa 100% this time I have a few displeasures. The facilities wre top class as was the rest room lounge area and restaurant. The rasul treatment however left a lot to be desired. We had to enter the chambre cover ourselves with mud and press the button for the steam to fill the room. As we have never had one before we were not sure how much steam to expect. I pressed the button several times as no steam seemed to accumulate. When we got out I asked others how much steam there was and they could not see each other therefore something was drastically wrong with our session. I pointed this out to the manager who said she would check it out and get back to us. She there seemed to be nothing wrong but would get it looked at the next day. We have heard nothing else and feel we have still not had a real rasul experience. The massage I have is normally fantastic but on this occasion it was so firm that I have been in pain ever since. This was far too firm for me. However we love going to Norton House and all other experiences have been great so I will just write this one down to experience. It was well worth money and we did have an enjoyable day and will be back.
on arrival we didnt know what to expect but staff were very friendly and soon put you at ease my neice and myself had a fab day meal was very good we had the Rasual mud which was just fab it also gave us a good laugh at what we looked like but i was well worth it then we had a mini facial and the was brill we both left Norton Hiuse Hotel very relax and felling great you couldnt ask for a better place we both said we will go back again thanks for a great day Marilyn & Shona
This was a Fab day my neice and i went for this day and we didnt know what to expect but all staff were very nice and made you feel very welcome after a morning of just relaxing and using the pool spa steam room and sauna and then after luch a relaxing time then Rasul mud which was really great we had good laugh but felt great after and the facial was great we could not have ask for anymore the day was just fab and we both said we'll do this again so thanks go to all staff at the spa from marilyn & shona
What a brilliant day. I went my friend and sister in law. We did not know what to expect but we were welcomed by staff and everything was explained. The rasul treatment was so relaxing, the process is great fun and the 'mud' feel great. We used all the facilities in the spa and came home feeling so much better. We will certainly go again
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