Venue reviews

4.0
57 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
The treatment itself was fantastic and the staff were great. When we arrived however it wasn't relaxing at all felt more like a public pool than a spa. There wasn't even a place to sit and the pool was taken up for an hour with a very noisy acrobatics class which meant there was a slither of the pool to use.. which I couldn't as there were children there. Being pregnant I also couldn't use the sauna etc... while I waited for it to finish so the first hour wasn't good at all. Once the class finished and the kids left it was much calmer and we found a lounger!! Shame the kids returned two hours later but hey ho.
Anonymous
3 days ago
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Miranda
2 months ago
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Overall, mediocre. When we arrived they had allocated a twin room for myself and my husband. When I said there must be some sort of mistake - they blamed it on treatwell, as you can't specify on the app. I had to threaten to speak to the manager to get them to sort it out - in the end we couldn't have a double room, we had a room which consisted of two single beds stuck together...which as I'm sure you aware is always rubbish as you tend to sink in the middle. As they had to move us to another part of the hotel, the corridor hadn't been properly cleaned and there was room service trays and bottles of beer just sitting on the floor outside our room until later in the evening. Classy! Dinner was nice. Lunch was a small buffet, which I guess for the money was perhaps to be expected. My dish was lukewarm. Seriously underwhelmed. The only positive of the trip was the hotel grounds (lovely for a walk) and the spa treatments. Having said that the spa itself had used plasters and dirty towels left around the place... Needless to say, we won't be returning.
Marie-Louise Milliken
3 months ago
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2 for 109 definitely worth the money.. great day.
Anonymous
3 months ago
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Miranda
4 months ago
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About

Slaley Club & Spa at Slaley Hall
Slaley Hall
Hexham
Northumberland
NE47 0BY

An elegant Edwardian mansion in 1000 acres of the finest Northumberland moorland and forest, now one of England's most elegant luxury hotels. A unique location, with fabulous interiors and a team of passionate staff to make your stay extra special. This is Slaley Hall.

Our luxury Spa has everything you need to relax and indulge. From the moment you enter the tropical pool room, you leave the world behind. Lie back in the jacuzzi, drink in the heat of the sauna or pamper yourself with the soothing treatments on offer from our friendly and knowledgeable health and beauty therapists.

Treat yourself to real me-time in a stress free-environment. get pampered and soothed by artful experts in a low-lit personal treatment room. This is relaxing.

From 1st August 2016 our children's daily swimming hours will change to:

  • 8 am - 12 pm
  • 2 pm - 7.30 pm
Monday
10:00 AM5:00 PM
Tuesday
10:00 AM5:00 PM
Wednesday
10:00 AM5:00 PM
Thursday
10:00 AM5:00 PM
Friday
10:00 AM5:00 PM
Saturday
10:00 AM5:00 PM
Sunday
10:00 AM5:00 PM