good value for money, but I felt a little man-handled at time during my leg wax being twisted and turned.
One of the worst treatwell bookings I've EVER made. Turned up at the salon and stated I was here for a nail appointment only to be told an abrupt 'No.', they had no idea about my appointment and the nail lady wasn't in. No apology, no offer to rearrange. The woman literally argued with me and continuously said how it wasn't her fault. She then started ranting about me to a customer in front of me! Thank god I hadn't paid already online otherwise I'd be extremely annoyed.
The salon itself was run down and in serious need of refurbishment. Was literally a chair in the middle of a room and that's it. Extremely disappointed as I've been to the Oxford St branch and really enjoyed it.
The girl was really kind and friendly. She explained me everything I asked, because I hadn't any idea of the difference between hot and strip wax. I had the strip, and it was really quick and not painful. The place is clean. I was charged more from Wahanda, so next time it's battere just to go there!
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The masseuse was very good and very nice. Unfortunately she was on her own so had to keep leaving the room to answer the phone etc which wasn't her fault but kind of ruined the atmosphere. The CD player which was playing also broke half way through the massage which meant again the atmosphere wasn't what one would expect.
The masseuse was very apologetic but shouldn't have been left in that situation or possibly should have rescheduled the appointment at a more suitable time.