Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

3.7

31 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Sanook Spa at The Courthouse Hotel
Sanook Spa at The Courthouse Hotel
The Courthouse Hotel,
19-21 Great Marlborough Street, Soho, London, W1F 7HL
United Kingdom

Hotel Spa

Sanook Spa at The Courthouse Hotel
The Courthouse Hotel,
19-21 Great Marlborough Street, Soho, London, W1F 7HL
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

3.7

Venue rating

Based on 31 reviews

5 stars 9
4 stars 12
3 stars 5
2 stars 0
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Steam and Sauna Therapy (7)
  • Face
  • Classic Facials (8)
  • Fitness
  • Swimming (11)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Hot Stone Massage (6)
  • Swedish Massage (1)
  • Thai Massage (1)
  • Therapeutic Massage (8)
  • Nails
  • Manicure (4)
  • Pedicure (1)
Show more
Verified review Visited October 2014
Posted 2 years ago
I would not bother here for the high price, no real spa facilities, with a mediocre afternoon tea. There are better options.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited September 2014
Posted 3 years ago
The staff were great and went out of their way to give us a luxurious special spa day. The day was a gift from friends for my 50th birthday and I took 2 friends with me who had also received vouchers. To get to the ladies changing room, you walk through a small gym area which smells of sweat and rubber mats. There is one toilet and one shower in the changing room and the cleaning lady was still cleaning it when we arrived at 11am. There was no steam facility, no whirlpool and the sauna was barely big enough for 3 people. The pool area was very tatty and only had 2 loungers for post treatment relaxation which made it feel like the local public baths. We were not told at the time of booking that there were only 2 treatment beds, this meant that one of our party was left outside to wait while 2 of us went for treatment and then we waited while she went for treatment, it would have been better with an even number of people but if you go with more than 4 you've nowhere to sit. As there is nothing to do after your treatment, no waterfall showers, no steam, no ice bath, no mineral bath you have no choice but to shower and change and here we come to the next issue, only one shower. As the spa was not busy we were told we could use the gents and a brave member of our party did, but very quickly as hotel guests could wander around the spa un-escorted at any time, which they did. As for the shower I used, firstly let me say that I am an average size lady if a little tall at 5'8" and a size 14 and I struggled to turn around in the shower without hitting the walls and showered with my arms effectively pinned to my side, the shower head attachment was broken and would not stay at a good angle in it's holder and as for the water pressure / temperature it was either a tepid drizzle or a nasty cold deluge. Now we have to get out of the shower and get dry, I already mentioned that this was a gift for my 50th birthday so you can imagine that we are ladies of a certain vintage all trying to get dry and dry our hair with one hairdryer, which tripped out when it got too hot, in a very cramped room with no air conditioning and nowhere to plug in any appliance that you brought with you. So after my lovely massage and facial, I felt hot, sweaty, crazy haired and cranky so a bit of a waste of time on the relaxation front really. Afternoon tea was nothing out of the ordinary or to write home about. This is not what I would tell my friends about this experience, it's what I have told them.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited August 2014
Posted 3 years ago
I went for a Massage Spa Experience with Champagne Afternoon Tea and have awarded it 4 stars.

Be the first to comment on this review

Cancel
Verified review Visited August 2014
Posted 3 years ago
I went for a Relaxation Half Spa Day with Champagne Afternoon Tea and have awarded it 5 stars.

Be the first to comment on this review

Cancel
Verified review Visited August 2014
Posted 3 years ago
Manicure wasn't great. The colours available was a good choice, however the one i chose was gloopy. Took ages to dry, and the manicure on my nails was not painted very well. I had it done for a lon weekend away which lasted.

Report as inappropriate

Be the first to comment on this review

Cancel