Unfortunately I didn't have as good a time as some of the people who have left positive reviews. I asked for a mixture of honey and light blondes to be used in the balayage but only bleach blonde was used. The colour washes me out. An odd method of back coming was used which meant when it came to washing the dye out I had an extremely painful hairwash. And painful post wash brush. I think I lost a lot of hair in the process. The haircut took less than 5 minutes and was no more than 6 snips. I very much regret not spending more and going elsewhere.