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Venue rating

3.8

360 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Rosebery Rooms at The Kumari Club London
Rosebery Rooms at The Kumari Club London
Basement,
168 Clerkenwell Road London, London, EC1R 5DE
United Kingdom

Day Spa

Rosebery Rooms at The Kumari Club London
Basement,
168 Clerkenwell Road London, London, EC1R 5DE
United Kingdom

Opening hours

Mon - Fri 11:00 am - 8:00 pm
Sat 10:00 am - 5:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Rosebery Rooms at The Kumari Club London part of The Kumari Club   Off-peak
This venue offers discounts on off-peak appointments.

The Rosebery Rooms is an award winning urban day spa located on the corner of Rosebery Avenue and Clerkenwell Road.

Comprised of four relaxing and modern treatment rooms, it offers an intimate, underground escape from city life.

The Rosebery Rooms' friendly and professional staff provide everything from indulgent Dermalogica facials to colonic hydrotherapy treatments, and try to personalise services to leave you feeling renewed, revived and rejuvenated.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 360 reviews

5 stars 122
4 stars 119
3 stars 56
2 stars 28
1 star 35
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (3)
  • Body Exfoliation Treatments (5)
  • Body Treatments (2)
  • Body Wraps (2)
  • Colonic Hydrotherapy (32)
  • Sunbeds and Tanning Booths (10)
  • Universal Contour Wrap (2)
  • Counselling & Holistic
  • Ayurvedic (2)
  • Ear Candling (8)
  • Face
  • Beauty Treatments (5)
  • Eyebrow and Eyelash Tinting (13)
  • Eyebrow and Eyelash Treatments (20)
  • Eyebrow Threading (8)
  • Eyelash Perming (1)
  • Facials (28)
  • Hair
  • Blow Dry (31)
  • Brazilian Blow Dry Keratin Treatment (1)
  • Hair Colouring and Highlights Treatments (20)
  • Hair Conditioning and Scalp Treatments (5)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (68)
  • Straighteners (1)
  • Hair removal
  • Bikini Waxing (1)
  • Brazilian Waxing (37)
  • Hollywood Waxing (36)
  • Intense Pulsed Light Therapy (IPL) (1)
  • Leg Waxing (2)
  • Waxing (38)
  • Massage
  • Deep Tissue Massage (1)
  • Indian Head Massage (1)
  • Swedish Massage (25)
  • Therapeutic Massage (20)
  • Medical & Dental
  • Cosmetic Skin Treatments (2)
  • Nails
  • Manicure (19)
  • Pedicure (17)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 3 weeks ago
Hard to find and door was locked, had to wait outside for about 15 minutes as I was early.
The facilities were good, could have been a little cleaner. The staff were great though would have preferred to not have to talk to the staff when having a massage.

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Verified review Visited June 2016
Posted 3 weeks ago
I went for a Brazilian wax & dermalogica mini facial which was just what I needed for a quick lunchtime fix / treat
My therapist was very good & I left feeling very relaxed & my skin was glowing despite a bit of pmt / breakout! Definitely go again

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Verified review Visited June 2016
Posted 3 weeks ago
Great!!

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Posted 1 month ago
Horrible place. I went there for a manicure. Wasn't worth the commute and the time. She used an old and dirty nail file to shape my nails. She then DAMAGED the upper side of my nails. I have had proper manicure done many times before and I am aware that this is NOT how you do it. The woman who was doing it did not wash her hands before or after. She applied the nail polish not better than I could have done it myself. I was worried about the dirtiness of the place and I was happy I had only a mini manicure as I would have rejected any contact with scissors, clippers, and other equipment which might infect me in some way. I hope that a dirty file won't infect me. I think someone should REPORT then and check on the hygiene of this salon. It is very unprofessional. At the same time some people were entering a cupboard in order to get tanned and some loud distressing noises from the equipment was heard from there. The floor and everything there was dirty, the nail varnishes were covered in dust. She put some liquid inside of the OPI varnish so she basically doesn't give you a proper manicure. IT WAS A JOKE, I hope no one dies because of infection there.

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Verified review Visited June 2016
Posted 1 month ago
Like the place, like the staff. Always get a good job done. Thank you!

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Verified review Visited June 2016
Posted 1 month ago
I had a contour body wrap. Although it was good I did not see immediate results (as usually garantee in this particular treatment).
Friendly staff.

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Verified review Visited June 2016
Posted 1 month ago
BE WARNED The salon calendar isn't connected to the Treatwell calendar so they double book appointments and "try to contact" you to explain. :|
Booked well in advance and when I arrived at the salon I was told that they couldn't do the treatment because it was double booked. Absolute disgrace of a receptionist didn't offer any apology or try to make it up - just said they were fully booked and I could be seen on friday.
I suspect that they want you to book directly with them to make money.

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Verified review Visited June 2016
Posted 1 month ago
Lovely staff

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Verified review Visited June 2016
Posted 1 month ago
I went for an underarm hot wax. The treatment was good, quick and relatively painless. My only feedback is for the beauticians to have more attention to detail. Other beauticians usually have proactively used tweezers to remove stubborn small hairs but this time I had to point them out and ask them to remove them.

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Verified review Visited June 2016
Posted 1 month ago
Worst manicure I have ever had, I booked a late appointment due to availability the therapist was huffing and puffing and clearly just wanted to go home, she cut me when she was yanking out my cuticles, and had to redo two nails due to rushing to get home. Finished manicure looks like it was done by my 4 year old son, the colour bled into the cuticles that she left and some of my fingers were also painted. Will not return to this salon at all. Therapist were talking about the manager and co workers in a not so friendly manner. Express manicure was for 30 mins but I was there for nearly an hour.

Will not recommend to anyone.

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Verified review Visited May 2016
Posted 1 month ago
I left the place with two different eyebrows, although I mentioned it before leaving, they said it was "natural". Bikini waxing didn't went well either; strange way of applying the wax and pulling the strips, then she started using two different waxes and when finished, I could see that there was a lot of hair left. She said that was normal... Friendly staff but I was not happy at all, very poor quality.

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Verified review Visited June 2016
Posted 1 month ago
Good, quick eyebrow tint and thread. Thank you

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Verified review Visited May 2016
Posted 1 month ago
Worst experience of my life!

Booked mani pedi treatment of 90 mins! After 2 hours i left with an unfinished pedicure and no mani as she ran out of time and they were closing. The therapist clearly had no idea what she was doing, she couldnt file my toes properly, didnt get any of the dead skin off my feet and then told me i picked the wrong varnish as there wasnt enough left to finish my toes...if it was empty it shouldnt have been out for me to chose. I was moved out of the pedi chair into a normal seat and had to uncomfortably sit with my foot in her lap for an hour getting back ache.

A woman on the next table was given a bag mani pedi too from a different therapist and we both agreed we would never return.

I was given an email to contact about getting a refund as i had paid through treatwell. They ignored my email and i never heard back! AVOID THIS SALON!!

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Verified review Visited May 2016
Posted 1 month ago
The venue is placed in a weird underground place but the staff gave precise instructions so its was easy to find. Staff really friendly and helpful but facilities quite basic. Tanning looked good. Not an amazing beauty spa but definitely value for money

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Verified review Visited May 2016
Posted 1 month ago
I had a Colonic Hydrotherapy Session with Massage and have awarded it 3 stars.

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Verified review Visited May 2016
Posted 1 month ago
I had the 1 hour pedicure. They started 30 minutes late and the pedicure lasted 30 minutes. She didn't remove enough hard skin and looking back at the varnishing she missed several areas. I'll stick to my usual place in kings cross.

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Verified review Visited May 2016
Posted 2 months ago
I wouldn't go back to this Salon. The beautician kept me waiting for 20 minutes, even though I arrived on time. There was then an issue because she hadn't turned on the right wax machine. When she did, it was far too hot and she had to let it cool down. I then had one of the messiest, most painful waxes ever (she got wax everywhere!) whilst she was making comments about my body. Honestly, one of the worst spa experiences I've had in London.

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Verified review Visited May 2016
Posted 2 months ago
Treatment seemed quicker than other colonic's i have experienced previously.

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Verified review Visited May 2016
Posted 2 months ago
When I turned up it seemed there was a bit of confusion about my booking, but they fitted me in anyway and saw me right away. The woman was very professional and super quick at waxing - great when it's during my lunch hour! The wax wasn't that painful, although a few odd hairs were missed when I looked later on in the day. Overall, would definitely recommend!

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Verified review Visited May 2016
Posted 2 months ago
good location, great staff who are friendly however wish you had more head bands to keep hair away during treatment.

i enrolled onto membership - £30 for standard which was good, hoping to 'feel special' as a member to see what unique offers i can get/reasonable offers for future treatment.

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