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Venue rating

4.7

1205 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Rock Chic Beauty - Waterloo
Rock Chic Beauty - Waterloo
207 Waterloo Road,
Waterloo, London, SE1 8XD
United Kingdom

Treatment Room - Spa

Rock Chic Beauty - Waterloo
207 Waterloo Road,
Waterloo, London, SE1 8XD
United Kingdom

Opening hours

Mon - Fri 8:30 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Rock Chic Beauty - Waterloo   Off-peak
This venue offers discounts on off-peak appointments.

Rock Chic Beauty is a small beauty treatment clinic based within the LENTA Business Centre, five minutes’ walk from Waterloo station. Established in 2010, they offer a number of branded facials, relaxing massages, nails and waxing services.

Homely and intimate and with a calm ambience, you receive a professional, thorough service. A friendly, courteous therapist will make sure you’re comfortable at all times. All treatments and removals are done manually and are intended to keep your skin and nails naturally healthy.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.7

Venue rating

Based on 1,205 reviews

5 stars 757
4 stars 340
3 stars 80
2 stars 17
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (8)
  • Facials (390)
  • Facials - Men's (2)
  • Hair removal
  • Bikini Waxing (3)
  • Brazilian Waxing (130)
  • Hollywood Waxing (208)
  • Leg Waxing (2)
  • Waxing (101)
  • Massage
  • Aromatherapy Massage (3)
  • Face Massage (12)
  • Foot Massage (6)
  • Indian Head Massage (6)
  • Swedish Massage (4)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails (207)
  • Manicure (69)
  • Paraffin Wax Treatments (7)
  • Pedicure (70)
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Verified review Visited February 2017
Posted 21 hours ago
I never knew Rock Chic was so close to me until I looked on Treatwell.

Really quick, easy and friendly. With a really nice environment that was relaxing.

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Verified review Visited February 2017
Posted 22 hours ago
Great service. Staff are really nice.

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Verified review Visited February 2017
Posted 22 hours ago
Lara was great

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Verified review Visited February 2017
Posted 23 hours ago
Excellent wax and lovely staff. Fully recommend!

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Verified review Visited February 2017
Posted 1 day ago
Great staff and very professional

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Verified review Visited February 2017
Posted 1 day ago
Nice people, but the place was not clean enough for me.

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Comments

23 hours ago
Thanks for your review. The bit about the cleanliness is very strange. We take pride in making our clients comfortable and welcoming and wish to apologise if you felt that way. When did you actually visit us because we take reviews very seriously? We look forward to hearing from you.

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Verified review Visited August 2016
Posted 1 day ago
The lady is very professional and lovely.

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Verified review Visited February 2017
Posted 2 days ago
Friendly staff, efficient but thorough wax

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Verified review Visited February 2017
Posted 2 days ago
Excellent job!

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Verified review Visited February 2017
Posted 3 days ago
Very good wax, the staff are lovely, it is in an office building which is a bit odd and tricky to get in after hours but once inside you wouldn't know and the therapists make you feel very comfortable.

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Verified review Visited February 2017
Posted 5 days ago
Katerina is very kind and friendly. Very professional.

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Verified review Visited February 2017
Posted 5 days ago
small place but clean and lovely lady.

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Verified review Visited February 2017
Posted 6 days ago
Always quick but thorough. Waxing is always great and lasts. Thank you!

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Verified review Visited February 2017
Posted 6 days ago
Facial was fine, however venue was a room in an office block rather than a salon, which was disappointing.

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Comments

5 days ago
Thanks for your review and for using our service. We are sorry you felt this way about the venue. We advertised as a beauty clinic in a business centre. It has been difficult to find a shop front in the Waterloo area where most our clients work and reside. We have been operating in this venue for 3+ years. Best wishes Rock Chic

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Verified review Visited January 2017
Posted 1 week ago
As always the staff and the value is great, the venue isn't the best, but it's local to Southwark/Waterloo workers.
My underarm and Brazilian wax were great, my legs still felt really bristly afterwards like sandpaper, the hairs weren't coming out at the root they were all broken so I was disappointed by that.

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Comments

1 week ago
Dear Chezlar

Thanks for visiting us in January. Please can you contact us to arrange a time for the beauticians to resolve any issue regarding the hair removal on your legs. We do apologize for any discomfort caused as this is the first time we have had such a review. Best wishes Rock Chic.

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1 week ago
Also, please do not shave or trim the hair low before your treatment as it makes it difficult for the beautician to get a great outcome. This is always communicated to clients. Thanks

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Verified review Visited February 2017
Posted 1 week ago
GREAT !!

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Verified review Visited February 2017
Posted 1 week ago
I opted for a Dermalogica facial with extraction. It was uncomfortable (which I half expected) but the results were quite disappointing. The lady I saw was polite and mainly gentle, but unfortunately the results were not ideal.

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Comments

1 week ago
Hello there, Thanks for your review. When was your treatment? We take reviews very seriously and will be investigating this if you give us more information on your visit.

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Verified review Visited January 2017
Posted 1 week ago
Absolutely great. Have found my new regular hollywood place. Painless and efficient.

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Verified review Visited February 2017
Posted 1 week ago
Great wax as always!

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Verified review Visited February 2017
Posted 1 week ago
Staff are always friendly and considerate . Such a convenient location to pop into during a lunch break or on your way to/from work.

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