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Venue rating

3.7

353 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
River Wellbeing Spa at The Hotel Rafayel
River Wellbeing Spa at The Hotel Rafayel
The Hotel Rafayel,
34 Lombard Road, Falcon Wharf, London, SW11 3RF
United Kingdom

Hotel Spa

River Wellbeing Spa at The Hotel Rafayel
The Hotel Rafayel,
34 Lombard Road, Falcon Wharf, London, SW11 3RF
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

3.7

Venue rating

Based on 353 reviews

5 stars 93
4 stars 136
3 stars 74
2 stars 31
1 star 19
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (1)
  • Body Exfoliation Treatments (14)
  • Body Treatments (4)
  • Body Wraps (60)
  • Hydrotherapy (3)
  • Steam and Sauna Therapy (10)
  • Face
  • Classic Facials (106)
  • Facials - CACI (1)
  • Facials - Rejuvenation Acupuncture (1)
  • Fitness
  • Personal Training (2)
  • Swimming (7)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Ladies' Waxing (2)
  • Massage
  • Aromatherapy Massage (35)
  • Deep Tissue Massage (58)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (3)
  • Hot Stone Massage (10)
  • Pregnancy Massage (1)
  • Swedish Massage (26)
  • Thai Massage (1)
  • Therapeutic Massage (116)
  • Nails
  • Manicure (43)
  • Paraffin Wax Treatments (1)
  • Pedicure (36)
  • Yoga & Pilates
  • Meditation (1)
  • Power Yoga (1)
  • Yoga (2)
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Verified review Visited March 2015
Posted 2 years ago
Small, busy but professional staff. A shame we had to sit at the reception waiting for space to be available.

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Verified review Visited March 2015
Posted 2 years ago
Overall it was very good value for money. The relaxation room wasn't exactly what I'd call relaxing, more of a waiting area. The jacuzzi and sauna were lovely, but unfortunately the steam room was out of order (but we were offered and extra glass of Champagne for the inconvenience). The pool was extremely small and a little chilly, although it was quite fun to swim against it's current. The staff were all lovely and very accommodating. The treatments were extremely good and we both fell asleep when the lotions were sinking in as we were so relaxed, the only annoying thing was the occasional sound of helicopters/planes above. They did manage to do both treatments at the same time, which was a bonus.
In all we had a lovely day.

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Verified review Visited March 2015
Posted 2 years ago
The staff were all lovely, and the treatments were great. We used 241 couples vouchers so great value for money.

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Verified review Visited March 2015
Posted 2 years ago
The staff were brilliant and the treatment was excellent. The spa facilities were small but adequate. Highly recommended, thank you!

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Verified review Visited March 2015
Posted 2 years ago
My partner and I had a great time at the hotel rafayel. Staff were all very polite and helpful, would highly recommend to anyone.

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