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Venue rating

3.8

377 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
River Wellbeing Spa at The Hotel Rafayel
River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom

Hotel Spa

River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

3.8

Venue rating

Based on 377 reviews

5 stars 103
4 stars 145
3 stars 82
2 stars 27
1 star 20
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (1)
  • Body Exfoliation Treatments (14)
  • Body Treatments (4)
  • Body Wraps (73)
  • Hydrotherapy (2)
  • Steam and Sauna Therapy (36)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Classic Facials (123)
  • Facials - Rejuvenation Acupuncture (1)
  • Fitness
  • Personal Training (1)
  • Swimming (35)
  • Vibration Plate Training (5)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Ladies' Waxing (2)
  • Massage
  • Aromatherapy Massage (57)
  • Back, Neck & Shoulders Massage (5)
  • Deep Tissue Massage (53)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (3)
  • Hot Stone Massage (11)
  • Lomi Lomi Massage (2)
  • Pregnancy Massage (1)
  • Relaxing Massage (4)
  • Swedish Massage (25)
  • Thai Massage (1)
  • Therapeutic Massage (108)
  • Nails
  • Manicure (44)
  • Paraffin Wax Treatments (1)
  • Pedicure (36)
  • Yoga & Pilates
  • Power Yoga (1)
  • Yoga (1)
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Verified review Visited August 2017
Posted 3 months ago
The massage and body wrap was excellent, the therarapist were really skilful. However spa facilities are really small and relaxation room was cold. It needs improvements in those parts. Overall I would say it is a good value for the price we spent.

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Verified review Visited August 2017
Posted 3 months ago
Lovely and relaxing spa time only issue very small pool excellent massage

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Verified review Visited August 2017
Posted 3 months ago
We had a great relaxing time, the massage was fabulous!

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Verified review Visited August 2017
Posted 4 months ago
The hotel was great and the spa facilities were super although quite small. Massage was good but definitely specify what you want!

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Verified review Visited August 2017
Posted 4 months ago
We went for a couple day treatment, I was really disappointed about the facilities like the pool ( really really small with cold water and not in a nice ambience) and the jacuzzi that is not working, also most of the picture are unreal, for example they promote that they have a Japanese garden, and a restaurant that looks stunning but actually they don't have the authorization to build the Japanese garden ( garden that helps them promote the place) and the restaurant it s very small.

I was very disappointed as it was meant to be a surprise for my boyfriend, so i was really hoping that the place will be as it was promoted.

the massage and the jacuzzi VIP room were good, however, we've been lucky we were there on a Friday afternoon so it was quite and we could use the room for more than 15 min as it is supposed to be used.

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