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Venue rating

3.9

387 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
River Wellbeing Spa at The Hotel Rafayel
River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom

Hotel Spa

River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

3.9

Venue rating

Based on 387 reviews

5 stars 105
4 stars 151
3 stars 83
2 stars 28
1 star 20
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (1)
  • Body Exfoliation Treatments (14)
  • Body Treatments (4)
  • Body Wraps (77)
  • Hydrotherapy (2)
  • Steam and Sauna Therapy (44)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Classic Facials (128)
  • Facials - Rejuvenation Acupuncture (1)
  • Fitness
  • Personal Training (1)
  • Swimming (43)
  • Vibration Plate Training (6)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Ladies' Waxing (2)
  • Massage
  • Aromatherapy Massage (63)
  • Back, Neck & Shoulders Massage (7)
  • Deep Tissue Massage (53)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (3)
  • Hot Stone Massage (11)
  • Lomi Lomi Massage (2)
  • Pregnancy Massage (1)
  • Relaxing Massage (5)
  • Swedish Massage (25)
  • Thai Massage (1)
  • Therapeutic Massage (108)
  • Nails
  • Manicure (44)
  • Paraffin Wax Treatments (1)
  • Pedicure (36)
  • Yoga & Pilates
  • Power Yoga (1)
  • Yoga (1)
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Verified review Visited October 2017
Posted 3 months ago
I have been there with a couple of friends on Saturday afternoon. We only enjoyed the SPA, we didn't book any treatment.
The SPA wasn't busy at all even though it was a Saturday. The value was very good for the experience.

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Verified review Visited October 2017
Posted 3 months ago
Hotel was quiet and clean.

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Verified review Visited October 2017
Posted 3 months ago
After reading the reviews we didn’t have great expectations but the staff were helpful and spa was great for a few hours

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Verified review Visited October 2017
Posted 3 months ago
The pictures definitely made it look better than it was

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Verified review Visited October 2017
Posted 4 months ago
It was spa with treatment and prosecco. When I called to book they did not specify which one was. Then I asked and said a massage.
On my arrival, I was late they were accommodating. Massage from Irene was nice, nice therapist. We used the bubble pool but we could not use the wave pool. We did not receive any explanation, only showed where things were located. I received the prosecco when I left the spa and only because I asked. The guy told me is here.I said I didn't know, I don't think he realized I was sarcastic as I was expecting theywill give us before or during the spa experience. The prosecco was flat and we drunk in the river side as the terrace is closed but the website shows the pictures... They give you all the equipment, the guy did not explain to much but if you ask he is nice. Therapist very pleasant, small spa. No place to enjoy the drink.
Overall was ok but not as looks from the website

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