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Venue rating

3.8

393 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
ELEMIS at Rafayel Spa Five Star Luxe Hotel Lombard Road
ELEMIS at Rafayel Spa Five Star Luxe Hotel Lombard Road
Floor Three Left Hand Lift Hotel Rafayel ( Romantic 5-star),
South West, 34 Lombard Road, London, SW11 3RF
United Kingdom

Hotel Spa

ELEMIS at Rafayel Spa Five Star Luxe Hotel Lombard Road
Floor Three Left Hand Lift Hotel Rafayel ( Romantic 5-star),
South West, 34 Lombard Road, London, SW11 3RF
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

3.8

Venue rating

Based on 393 reviews

5 stars 106
4 stars 151
3 stars 85
2 stars 30
1 star 21
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (1)
  • Body Exfoliation Treatments (14)
  • Body Treatments (4)
  • Body Wraps (78)
  • Hydrotherapy (2)
  • Steam and Sauna Therapy (47)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Classic Facials (128)
  • Facials - Rejuvenation Acupuncture (1)
  • Fitness
  • Personal Training (1)
  • Swimming (45)
  • Vibration Plate Training (6)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Ladies' Waxing (2)
  • Massage
  • Aromatherapy Massage (65)
  • Back, Neck & Shoulders Massage (8)
  • Deep Tissue Massage (53)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (3)
  • Hot Stone Massage (11)
  • Lomi Lomi Massage (2)
  • Pregnancy Massage (1)
  • Relaxing Massage (8)
  • Swedish Massage (25)
  • Thai Massage (1)
  • Therapeutic Massage (108)
  • Nails
  • Manicure (44)
  • Paraffin Wax Treatments (1)
  • Pedicure (36)
  • Yoga & Pilates
  • Power Yoga (1)
  • Yoga (1)
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Verified review Visited February 2018
Posted 2 months ago
Massage was good, but construction works meant the overall experience was less than "relaxing". Tiny hot tub which means if there's more than 2 people there it's not a great spa experience. No actual swimming pool

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Verified review Visited February 2018
Posted 2 months ago
Spa area is so small. The jacuzzi was cold. The shower was cold. There is no proper swimming pool. The only good thing was the massage, a big thank you to the masseuse for an excellent job. I wouldn't return to use the spa facilities.

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Verified review Visited February 2018
Posted 2 months ago
good massage, good facilities. very small sauna, steam etc which was fine when we went as not very busy. very enjoyable.

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Verified review Visited January 2018
Posted 2 months ago
Lovely staff. Very accommodating. So relaxing. One of the best facials I’ve had.

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Verified review Visited January 2018
Posted 2 months ago
Loved the massage but the jacuzzi was small and busy and the resistance pool was too cold to use
Nice venue and masseuse very professional.

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