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Venue rating

3.8

377 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
River Wellbeing Spa at The Hotel Rafayel
River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom

Hotel Spa

River Wellbeing Spa at The Hotel Rafayel
Third Floor (lift on far left),
The Hotel Rafayel, 34 Lombard Road, London, SW11 3RF
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

3.8

Venue rating

Based on 377 reviews

5 stars 103
4 stars 145
3 stars 82
2 stars 27
1 star 20
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (1)
  • Body Exfoliation Treatments (14)
  • Body Treatments (4)
  • Body Wraps (73)
  • Hydrotherapy (2)
  • Steam and Sauna Therapy (36)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Classic Facials (123)
  • Facials - Rejuvenation Acupuncture (1)
  • Fitness
  • Personal Training (1)
  • Swimming (35)
  • Vibration Plate Training (5)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Ladies' Waxing (2)
  • Massage
  • Aromatherapy Massage (57)
  • Back, Neck & Shoulders Massage (5)
  • Deep Tissue Massage (53)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (3)
  • Hot Stone Massage (11)
  • Lomi Lomi Massage (2)
  • Pregnancy Massage (1)
  • Relaxing Massage (4)
  • Swedish Massage (25)
  • Thai Massage (1)
  • Therapeutic Massage (108)
  • Nails
  • Manicure (44)
  • Paraffin Wax Treatments (1)
  • Pedicure (36)
  • Yoga & Pilates
  • Power Yoga (1)
  • Yoga (1)
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Verified review Visited December 2016
Posted 11 months ago
Great visit, good value, excellent massage and facial.

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Verified review Visited December 2016
Posted 1 year ago
It was a Very lovely day at the spa

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Verified review Visited December 2016
Posted 11 months ago
Lovely venue, easy to get to. really good value for money and the staff are very accommodating

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Verified review Visited November 2016
Posted 1 year ago
The spa itself has nice facilities, though they are quite small. The pools are great. I would not recommend the lunch at the Banyan, which was disappointing, but otherwise great spa day.

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Verified review Visited November 2016
Posted 1 year ago
Worst experience I have had at a Spa. I was given used slippers, only one shower was working and it was dirty, I had to clean it before using it.
I was given a massage before my scrub which is odd as it normally is the other way round, then left with my scrub on and had put my bath robe on top of the scrub as they didn't wash it off for me - not very comfortable.
I wasn't offered water after my treatment, and I wasn't even asked how I wanted the pressure.
Not impressed at all for a 5 star hotel I did not have a relaxing day.

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