Venue reviews

4.2
65 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
The staff were great and very friendly. The massages were perfect for us all. Would go again.
Anonymous
17 days ago
Report
First class service by Tanya
Richard
a month ago
Report
Received a really good massage from Courtney. She is a really good representative of your brand. Credit to the urban hotel grantham.
Jon carr
a month ago
Report
Staff helpful but not enough staff only one in each area Food lovely Spa treatments good but pool area very noisy and needs refurbishment Loud groups of people running around at 3am then a fire alarm went off at 7am so not much sleep which spoilt the weekend
Teresa
a month ago
Report
Hotel easy to find. All staff very attentive, helpful and friendly. Great welcome drink in the bar. Treatments were lovely and professional. Pool area was lacking comfortable seating - mainly hard wooden dining chairs to sit on. Pool was very small and jacuzzi was nice but way too hot. Not sure if there was a problem with the thermostat. Also very hot generally in pool and changing area. Not enough locks available for the lockers. The afternoon tea was delicious. Would definitely go again. Very good value for money all in all and we had a great day.
Anonymous
2 months ago
Report
Show more reviews...

About

Relax at Urban Hotel Grantham
Swingbridge Road
Grantham
NG31 7XT

Welcome to Relax at Urban Hotel Grantham. Located in the market town of Grantham, just off the A1 in the heart of East Midlands. Naturally we offer more than just bedrooms, with a fully equipped health club with pool, sauna, steam room and Jacuzzi or if your feeling energetic our fitness studio is also available to help you re-energise. With luxurious new treatment rooms we offer a selection of spa and beauty treatments as well as day spa packages and overnight stays. Why not book into one of our dual treatment rooms so you can relax together side by side. Everything has been designed to spoil you from top to toe, after all this is your Urban escape.

Important Information

Towels are provided free of charge. Robes and slippers are provided complimentary for all spa days and overnight packages and are available to hire for individual treatments for £5. We recommend bringing comfortable clothing to change into after your visit. For treatments it is usual to wear underwear or swimwear although we can provide disposable briefs if you prefer. If opting for a pedicure we recommend bringing flip flops for after your treatment. Please allow sufficient time prior to your treatment to complete a consultation form; we recommend 30 minutes. Please note that late arrivals will result in a reduction of treatment times. All treatment times published include before and after care.

Any eye treatments will require a patch test 24 hours prior.

Monday
10:00 AM6:00 PM
Tuesday
10:00 AM6:00 PM
Wednesday
10:00 AM6:00 PM
Thursday
10:00 AM6:00 PM
Friday
10:00 AM6:00 PM
Saturday
10:00 AM6:00 PM
Sunday
10:00 AM6:00 PM

Hotel Spas nearby