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Venue rating

4.3

31 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Relax at Urban Hotel Grantham
Relax at Urban Hotel Grantham
Swingbridge Road,
Grantham, NG31 7XT
United Kingdom

Hotel Spa

Relax at Urban Hotel Grantham
Swingbridge Road,
Grantham, NG31 7XT
United Kingdom

Opening hours

Mon - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Relax at Urban Hotel Grantham

Welcome to Relax at Urban Hotel Grantham. Located in the market town of Grantham, just off the A1 in the heart of East Midlands. Naturally we offer more than just bedrooms, with a fully equipped health club with pool, sauna, steam room and Jacuzzi or if your feeling energetic our fitness studio is also available to help you re-energise. With luxurious new treatment rooms we offer a selection of spa and beauty treatments as well as day spa packages and overnight stays. Why not book into one of our dual treatment rooms so you can relax together side by side. Everything has been designed to spoil you from top to toe, after all this is your Urban escape.

Important Information

Towels are provided free of charge. Robes and slippers are provided complimentary for all spa days and overnight packages and are available to hire for individual treatments for £5. We recommend bringing comfortable clothing to change into after your visit. For treatments it is usual to wear underwear or swimwear although we can provide disposable briefs if you prefer. If opting for a pedicure we recommend bringing flip flops for after your treatment. Please allow sufficient time prior to your treatment to complete a consultation form; we recommend 30 minutes. Please note that late arrivals will result in a reduction of treatment times. All treatment times published include before and after care.

Any eye treatments will require a patch test 24 hours prior.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 31 reviews

5 stars 15
4 stars 10
3 stars 5
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (8)
  • Facials (3)
  • Male Waxing (1)
  • Manicure (1)
  • Therapeutic Massage (2)
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Verified review Visited November 2016
Posted 2 days ago
Good value but needs better organisation and a face lift

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Verified review Visited November 2016
Posted 2 weeks ago
A very relaxing massage leaving me feeling destressed. I would certainly have this treatment again.

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Verified review Visited October 2016
Posted 4 weeks ago
Masseuse was running late ,but worth the wait

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Verified review Visited October 2016
Posted 1 month ago
Superb birthday treat. Very polite and attentive staff. No time constraints so really relaxing. Hot stone back massage was lovely and afternoon tea well presented, generous and tasty. Excellent value for money.

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Verified review Visited October 2016
Posted 1 month ago
First class treatment by Tanya again

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Verified review Visited October 2016
Posted 1 month ago
I went for a Deluxe Afternoon Treat and have awarded it 4 stars.

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Verified review Visited October 2016
Posted 1 month ago
Had a very relaxing time great value for money. The staff couldn't have done more for us and the treatments were amazing. Only problem was the bar & restaurant were cold and the jacuzzi wasn't very warm

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Verified review Visited September 2016
Posted 1 month ago
I booked the deluxe afternoon tea and it was brilliant. The staff were so friendly and could not do enough for us. The treatments we had were so nice and the staff made us feel so welcome. The spa was ok, it's just a little dated and could do with a revamp but overall this was a fantastic experience which I would do again.

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Verified review Visited September 2016
Posted 2 months ago
The treatments were amazing, however some hotel staff were a little rude as there was a problem with our room

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Verified review Visited September 2016
Posted 2 months ago
I had a Back and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 2 months ago
First class service again by Tanya

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Verified review Visited August 2016
Posted 2 months ago
First class service from Tanya again

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Verified review Visited August 2016
Posted 3 months ago
I went for a One Night Urban Deluxe Spa Break and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 months ago
Great staff - very accommodating when we had booking issues. Easy check in and intro to facilities. Nice welcome drink and brilliant afternoon tea which we had in our complimentary robes. The therapist was very good. Facilities are small but not busy - could do with more loungers.

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Verified review Visited May 2016
Posted 5 months ago
Spa treatments were great, and chloe was attentive. Pool was small and crowded. Dinner was poor. Meals took too long to come out and they weren't what we ordered. Receptionist and duty manager attentive but other staff just not interested. Bed was lumpy 😣

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Verified review Visited May 2016
Posted 6 months ago
Perfect !!! Welcoming knowledgeable staff. I will definatley be returning.

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Verified review Visited April 2016
Posted 7 months ago
Friendly

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Verified review Visited March 2016
Posted 8 months ago
First class massage by Tanya. I can't wait to rebook with her.

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Verified review Visited December 2015
Posted 11 months ago
First class service again. What more can i say.

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Verified review Visited December 2015
Posted 11 months ago
Great service and friendly staff.

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