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Venue rating

4.2

61 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Relax at Urban Hotel Grantham
Relax at Urban Hotel Grantham
Swingbridge Road,
Grantham, NG31 7XT
United Kingdom

Hotel Spa

Relax at Urban Hotel Grantham
Swingbridge Road,
Grantham, NG31 7XT
United Kingdom

Opening hours

Mon - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Relax at Urban Hotel Grantham

Welcome to Relax at Urban Hotel Grantham. Located in the market town of Grantham, just off the A1 in the heart of East Midlands. Naturally we offer more than just bedrooms, with a fully equipped health club with pool, sauna, steam room and Jacuzzi or if your feeling energetic our fitness studio is also available to help you re-energise. With luxurious new treatment rooms we offer a selection of spa and beauty treatments as well as day spa packages and overnight stays. Why not book into one of our dual treatment rooms so you can relax together side by side. Everything has been designed to spoil you from top to toe, after all this is your Urban escape.

Important Information

Towels are provided free of charge. Robes and slippers are provided complimentary for all spa days and overnight packages and are available to hire for individual treatments for £5. We recommend bringing comfortable clothing to change into after your visit. For treatments it is usual to wear underwear or swimwear although we can provide disposable briefs if you prefer. If opting for a pedicure we recommend bringing flip flops for after your treatment. Please allow sufficient time prior to your treatment to complete a consultation form; we recommend 30 minutes. Please note that late arrivals will result in a reduction of treatment times. All treatment times published include before and after care.

Any eye treatments will require a patch test 24 hours prior.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 61 reviews

5 stars 35
4 stars 15
3 stars 6
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Face
  • Classic Facials (5)
  • Facials - Men's (1)
  • Hair removal
  • Men's Waxing (1)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (19)
  • Hot Stone Massage (2)
  • Therapeutic Massage (2)
  • Nails
  • Manicure (1)
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Verified review Visited June 2017
Posted 19 hours ago
Hotel easy to find. All staff very attentive, helpful and friendly. Great welcome drink in the bar. Treatments were lovely and professional. Pool area was lacking comfortable seating - mainly hard wooden dining chairs to sit on. Pool was very small and jacuzzi was nice but way too hot. Not sure if there was a problem with the thermostat. Also very hot generally in pool and changing area. Not enough locks available for the lockers. The afternoon tea was delicious. Would definitely go again. Very good value for money all in all and we had a great day.

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Verified review Visited June 2017
Posted 4 days ago
Overall experience was excellent! Such a beautiful place and enjoyed the treatment from start to finish, my skin is glowing! I would highly recommend and would definitely receive this treatment again

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Verified review Visited May 2017
Posted 1 week ago
First class service

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Verified review Visited June 2017
Posted 2 weeks ago
Amazing value for money, lovely friendly staff. Treatment was excellent, choice of any 25 minute option, afternoon tea was very nice and staff went the extra mile to accommodate my dietary requirements. Spa facilities were just standard hotel leisure (pool, jacuzzi, steam and sauna) but all in all very happy with what I got for the money. Robe and slippers included. Only downside was the changing room/showers could do with a bit of a refurb as its hard to keep things clean when they're getting a bit old and worn.

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Verified review Visited June 2017
Posted 2 weeks ago
First class service

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