The staff were lovely and very friendly, however it was very cold in the saloon and I was the only one there. Staff kindly offered me a drink and magazines to read. very cleverly they did my pedicure first so my nails could dry while they did the manicure. I rated only 3 stars because the venue was nice but very cold, the therapist was lovely and did a great job perfecting my nail shape, removing cuticles and skin but when he applied varnish he left a very big area at the edge of my nails unpainted. Also even though the varnish I selected was OPI it chipped very soon so I suspect it wasn't OPI. Normally when I apply OPI myself with undercoat and topcoat it lasts for ages. They did not use undercoat so when I took the varnish off my nails were stained a redish tinge.
Despite this I would go back because they were so nice and for a mani pedi with hard spin removal is was £35.