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Venue rating

4.5

402 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Quad Health Club & Spa at Crowne Plaza
Quad Health Club & Spa at Crowne Plaza
Crowne Plaza,
Royal Victoria Dock, Docklands, London, E16 1AL
United Kingdom

Fitness Centre

Quad Health Club & Spa at Crowne Plaza
Crowne Plaza,
Royal Victoria Dock, Docklands, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Quad Health Club & Spa at Crowne Plaza   Off-peak
This venue offers discounts on off-peak appointments.

Quad Spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Peron Rigot waxing, plus a nail studio offering both CND Shellac and OPI manicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-ageing.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the sauna, steam room, swimming pool, spa pool and gym.

Herbal and fruit infusions, freshly squeezed juices and salads are served downstairs in Docklands Bar and Grill, if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 402 reviews

5 stars 238
4 stars 131
3 stars 25
2 stars 6
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (15)
  • Body Wraps (2)
  • Cellulite Treatments (5)
  • Steam and Sauna Therapy (5)
  • Face
  • Eyebrow Waxing (6)
  • Facials (58)
  • Facials - Men's (1)
  • Fitness
  • Swimming (9)
  • Hair removal
  • Male Waxing (3)
  • Waxing (13)
  • Massage
  • Aromatherapy Massage (20)
  • Couples Massage (12)
  • Deep Tissue Massage (68)
  • Face Massage (7)
  • Foot Massage (1)
  • Hot Stone Massage (50)
  • Pregnancy Massage (2)
  • Swedish Massage (23)
  • Therapeutic Massage (42)
  • Nails
  • Gel Nails (24)
  • Manicure (9)
  • Pedicure (25)
  • Two Week Manicure (16)
  • Two Week Pedicure (7)
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Verified review Visited January 2017
Posted 5 days ago
Really nice hotel. Visited here on Sunday 15th January 2017 with my Mum for a Spa Day Treat as her Christmas present which we both thoroughly enjoyed. We both had a massage treatment and it made us feel very relaxed afterwards. The staff were also very nice. However, you pay a lot of money to go there and have a relaxing experience and it's not nice when you're surrounded by kids by the pool jumping in and squealing even though there are clear sign posts of 'No jumping' for obvious reasons. Therefore, I personally think children should be banned from being allowed in the Spa as it takes away the relaxation feeling.

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Verified review Visited January 2017
Posted 5 days ago

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Verified review Visited January 2017
Posted 6 days ago

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Verified review Visited January 2017
Posted 1 week ago
Great massage!

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Verified review Visited January 2017
Posted 1 week ago
Love the waiting area before the treatment time. Very relaxing place. Staffs was friendly. Treatments was great but it was pricey.

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Verified review Visited January 2017
Posted 1 week ago
The treatments were lovely and the treatment area was nice, but the rest of the club isn't really set up for spa days. The hotel pool doesn't really have any seating and was busy with children for part of my trip (check hours in the description). It really wasn't a relaxing place to be and I ended up leaving straight after my treatment.

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Verified review Visited December 2016
Posted 1 week ago
Great Aromatherapy massage- felt really relaxed and totally refreshed after!
I would definitely recommend.

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Verified review Visited January 2017
Posted 1 week ago

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Verified review Visited January 2017
Posted 2 weeks ago
Samrita was lovely and the massage was exactly what I needed!

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Verified review Visited January 2017
Posted 2 weeks ago
Very good service , the therapist is very nice and professional , comfortable massage as always

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Verified review Visited January 2017
Posted 2 weeks ago

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Verified review Visited January 2017
Posted 2 weeks ago
It was amazing

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Verified review Visited December 2016
Posted 3 weeks ago

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Verified review Visited December 2016
Posted 3 weeks ago
Cheaper

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Verified review Visited December 2016
Posted 3 weeks ago
on arrival we were a little disappointed about having to pay £3 an hour for parking. However from that point onwards the experience was fantastic. The therapist took notice of what I wrote on the consultation form and paid attention where I required it most. The massage iteself was just right, very relaxing and the masseuse focused on getting rid of knots with a lot of determination. Towards the end it did feel a bit more rushed but I think thats because I had some stubborn knots I imagine. I highly recommend this place, and my wife also enjoyed it (we had a couples massage).
Facilities are a bit limited bit it is a hotel after all, the steam room and jacuzzi are quite adequate, pool was clean and large and the sauna which was in the changing room was a little on the small side but thats fine as its in the changing area. massage itself 8 out of 10 and the facilities 7 out of 10.

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Verified review Visited June 2016
Posted 3 weeks ago
As always they gave a fantastic service all round.

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Verified review Visited December 2016
Posted 3 weeks ago
It was a lovely experience and I felt very relaxed afterwards

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Verified review Visited December 2016
Posted 3 weeks ago
Samila is a brilliant masseuse and worked on trouble spots with professionalism and care to attention. A most relaxing and rejuvenating massage which was exactly what I needed. The Spa facilities were adequate but I admit I was expecting a fuller range and a more streamlined location to them all. Overall a wonderful time had.

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Verified review Visited December 2016
Posted 4 weeks ago
Great massage as always

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Verified review Visited December 2016
Posted 4 weeks ago
The facial went well and overall a good experience.

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