Overall I enjoyed this experience - just wanted to get that out there because the lady who treated me was wonderful. The treatment itself was also very good - the only thing that could have been improved was the pressure and speed of the massage sections. The negatives... loud music from business below? The one song on repeat for over an hr. Being left alone a bit too long (it was hot!) and a lot of dust in toilet etc. Would recommend though as therapists were great. Sorry for being picky.