Cancelled with less than hour before appointment and by text. Very unprofessional and have yet to hear anything about refund.
7 hours agoReport
Jemma was great, it was my first time to Neo and was very impressed. The Indian Head massage was nice and relaxing. The deep tissue massage was more rigorous, but just right..Jemma kept asking if I needed less or more but was in too much (nice) pain to have it any harder! One thing...and not a criticism; the waiting room and treatment room where a bit chilly, the massage table is heated so wasn't an issue as such, and I do like it colder, but for some you may need to wrap up. All good and thoroughly professional!
I had a lot of tension which i felt eased once i had my treatment.
Jemma is absolutely lovely and always does a great job waxing!
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Excellent massage as ever. Whilst waiting for previous client to finish sat on massage chair which is quite relaxing albeit a little bit chilly in outer room. Treatment room nice and warm with heated massage bed. Best touch is hot towels for back as well as feet. Gemma is always at pains to massage at a pressure which is to the clients preference and occasionally checks without in any way spoiling the moment! Excellent value for money also