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Venue rating

4.7

567 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Nena Beauty at Gravity Salon
Nena Beauty at Gravity Salon
Gravity Salon,
144 Ladbroke Grove, Notting Hill, London, W10 5NE
United Kingdom

Treatment Room - Beauty

Nena Beauty at Gravity Salon
Gravity Salon,
144 Ladbroke Grove, Notting Hill, London, W10 5NE
United Kingdom

Opening hours

Mon Closed
Tue - Wed 11:00 am - 8:00 pm
Thur - Fri 11:00 am - 8:30 pm
Sat 10:30 am - 8:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Nena Beauty at Gravity Salon   Off-peak
This venue offers discounts on off-peak appointments.

Nena Beauty is a friendly team of beauticians, with a neatly furnished set of beauty treatment rooms located within Gravity's Notting Hill salon.

Opposite Ladbroke Grove tube station, Nena and her team provide everything from waxing and facials to lymphatic drainage massages. (Please Note that Treatwell appointments at Nena Beauty cannot be cancelled once booked.)

New team member Adeline from Paris! With seven years of experience in thalassotherapy and cosmetic treatments, professional makeup, technical massages such as Swedish and Shiatsu and cosmetics, she has worked in Paris, Montreal and in the south of France in prestigious hotels, for clients and spa.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.7

Venue rating

Based on 567 reviews

5 stars 424
4 stars 111
3 stars 18
2 stars 8
1 star 6
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Face
  • Eyebrow and Eyelash Tinting (2)
  • Eyebrow Waxing (16)
  • Eyelash Extensions (9)
  • Facials (25)
  • Hair removal
  • Bikini Waxing (3)
  • Brazilian Waxing (76)
  • Hollywood Waxing (138)
  • Laser Hair Removal (1)
  • Leg Waxing (2)
  • Male Waxing (4)
  • Threading (4)
  • Waxing (99)
  • Massage
  • Aromatherapy Massage (25)
  • Foot Massage (6)
  • Hand Massage (2)
  • Swedish Massage (35)
  • Therapeutic Massage (5)
  • Medical & Dental
  • Skin Lightening (2)
  • Nails
  • Callus Peel (4)
  • Gel Nails (10)
  • Manicure (19)
  • Nail or Gel Polish Removal (1)
  • Pedicure (11)
  • Two Week Manicure (41)
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Verified review Visited September 2016
Posted 4 days ago
I had a Brazilian Wax using Lyon Hot Wax and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago

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Verified review Visited September 2016
Posted 1 week ago
Really great experience. Cannot recommend highly enough!

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Verified review Visited September 2016
Posted 1 week ago
I had a Hollywood Wax using Lycon Hot Wax, Eyebrow Waxing and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
Really good service yet again, Nena is so friendly and results are great. that's why i keep coming back!

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Verified review Visited August 2016
Posted 2 weeks ago
Clean, friendly service, fast but great and as painless as a brazillian waxing can be.

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Verified review Visited September 2016
Posted 2 weeks ago
wonderful as usual

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Verified review Visited September 2016
Posted 3 weeks ago
the best salon i've come across in the area. will definitely be back

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Verified review Visited September 2016
Posted 3 weeks ago

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Verified review Visited September 2016
Posted 3 weeks ago
Would definetely recommend Nena. 5* for everything

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Verified review Visited September 2016
Posted 3 weeks ago
I had a Shellac Manicure and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 3 weeks ago
Ambience - the salon I feel could be a bit neater, there are a lot of boxes and clutter lying around in plain site which is a bit off putting.

Staff- I had my gel removed by a new staff member. I saw her being instructed on how to remove gel before my appointment; she was lovely and very sweet and did a great job, but she was very jumpy, nervous and anxious.

I don't think this is her fault, but perhaps more the fault of poor management. She had only just been shown what to do and the manager left her alone for most of my appointment. She was a bit distressed and wasn't confident with what she was doing which made me anxious and worried about my nails.

Further to that, she hadn't been taught how to run the salon so I had to wait for the manager to finish her other treatment to process my payment (while on my lunch break and pressed for time).

Again, my nails were done well and it's great value for money, but I think the management should have spent more time mentoring the new staff member and not expecting her to complete treatments without supervision. Especially when it is her first day at the salon and when she mentioned repeatedly that she had never done this treatment before.

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Comments

3 weeks ago
Thank you for the comments, we value your feedback.
Sorry you were disappointed with the experience at the salon and that you had to wait to pay for your treatment. I did feel that, as the beautician was a professional with 3 years of experience, it was ok to leave her with you for the simple removal of your shellac polish.
I'm glad you were happy with the end result, but appreciate all of feedback and we will strive to improve things the best we can in the future.
Best wishes,
Nena.

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Verified review Visited September 2016
Posted 3 weeks ago
I had a Eyebrow Shape, Wax & Tint and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
Nena does the most amazing relaxing facials. She uses a hot steamer which is really lovely and relaxing. Then she uses amazing products and finished with this beautiful smelling serums including cinnamon. My skin felt so refreshed and clean and just the lift it needed. She takes her time and does an incredible job talking you through it and giving you tips. I'm a regular now!

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Hollywood Wax using Lycon Hot Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 weeks ago
Quick efficient service. Will definitely go back

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Verified review Visited August 2016
Posted 4 weeks ago
Nina is super lovely, and really accommodating! The treatment rooms are peaceful and have a lovely atmoshpere.

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Verified review Visited August 2016
Posted 1 month ago
I had a Hollywood Wax using Lycon Hot Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a Hollywood Wax using Lycon Hot Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a Brazilian Wax using Lyon Hot Wax and have awarded it 5 stars.

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