My massage therapist ate into my massage time- and I ended up getting only a 40 minute massage after having paid for a 60 minute one. She also ended the massage abruptly without having worked on the areas that I specifically requested.
Not the most relaxing massage I have ever had - the treatment room was small and too hot although the masseuse was very good. I was also asked to bring cash to pay the therapist as she said her boss was away and she hadn't been paid for a while!! This made the experience feel a little unprofessional. Other than that the experience was good, just not as good as I expected for the price.
I didn't actually get to receive by massage - I rang up the day before to change the time of the appointment. After the call I received a text message which confirmed the time as an hour before I thought I had said - I thought I was going mad and had just said the wrong time on the phone. I didn't want to change the time again, so I just rearranged my day to make the appointment. On arriving for my appointment, I was told I was in the book for the time I thought I had said, but had been texted an incorrect time. I understand people make mistakes, and the lady at the counter said she would text me that time to rearrange. Two days later, no text. And no offer of making up for the fact I took time out of my day to go to an appointment which I couldn't have!
Welcome to our oasis of organic pampering and calm. We understand that what you put on to your skin is just as important as what you put into your body, so we use the purest organic skincare, with no added parabens, GMOs or nano technology. We use the finest natural and organic ingredients in our products, which are 100% vegetarian and not tested on animals. We are happy to adapt any of our treatments for our vegan customers, please just let us know. We are also a CarbonNeutral® company, and use organic towels, cotton wool and natural cleaning products, recycling as much as we can, to further reduce our impact on the planet. Enjoy 15% off the organic beauty and body care of your choice following your treatment. Offer valid at time of treatment.
If you would like to book a treatment today or tomorrow, please call the store on 01865-203544. For advance bookings you can also ring the store on go to www.nealsyardoxford.com.