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Venue rating

4.4

28 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Nails Couture & Design
Nails Couture & Design
3 Spurway Parade,
Woodford Ave, Gants Hill, IG2 6UU
United Kingdom

Beauty Salon

Nails Couture & Design
3 Spurway Parade,
Woodford Ave, Gants Hill, IG2 6UU
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.4

Venue rating

Based on 28 reviews

5 stars 23
4 stars 3
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Acrylic, Hard Gel & Nail Extensions (1)
  • Body Wraps (2)
  • Brazilian Waxing (2)
  • Callus Peel (2)
  • Classic Facials (2)
  • Definition Brows (1)
  • Gel Nails Manicure (5)
  • Ladies' Waxing (4)
  • Manicure (2)
  • Paraffin Wax Treatments (1)
  • Pedicure (10)
  • Spray Tanning and Sunless Tanning (1)
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Verified review Visited April 2018
Posted 2 weeks ago
At first I was quite happy with the treatment and Fiona was very chatty and nice. But when I got home and checked a bit more carefully I noticed that she hadn’t painted all of the edges of the nails the same and after just 3 days I had cracks in the varnish of 2 of my nails and after just one week I had to get all the varnish removed as it looked terrible.

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Comments

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Hello Claudia,
I'm sorry that you were disappointed.
However, if you were not happy with the service provided then, this if that was the case, it would have been remedied immediately.
I am saddened that you chose to write a negative review, rather than contact the salon directly.
I pride myself in both my nail skills and my customer service, if a client is not pleased, then direct feedback is appreciated, on a public forum it impacts on a business unfairly!
Regards,
Fiona.


Verified review Visited March 2018
Posted 2 months ago
I had a Callus Peel and have awarded it 5 stars.

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Verified review Visited March 2018
Posted 2 months ago
Really enjoyed my facial. Absolutely lovely therapist. Very friendly and knowledgable. I'd highly recommend this salon.

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Verified review Visited December 2017
Posted 4 months ago
The quality of the products were very good although the manicure wasn’t up to standard.

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I'm sorry you felt that way Dhanya. Though, that was not what you expressed to me while in the salon. If you were not happy then apologies, though I appreciated the 'tip' you gave me! Fiona.
Verified review Visited October 2017
Posted 6 months ago
I had a wonderful morning at Nails Couture! I had the body wrap before my Halloween night out and lost inches. Highly recommend. The salon is so friendly and I felt very welcome, I’ll be back!

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