It really felt like home, great stay, cosy and comfortable. I was highly impressed with the hotel after reading loads of bad reviews from trip advisor. Don't judge the book by the cover. Although the outside of the hotel looks outdated but the inside is modernized.
My sisters and I took our mummy there for a weekend spa and shopping break, we went to the designer outlet for some shopping in Ashford, 25 mins away from the hotel. We spent a night at the hotel and we had a nice dinner and breakfast in the hotel, it was superb. I would recommend this hotel. Nice view from the hotel surroundings.