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Venue rating

3.9

258 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
The Spa at The Macdonald Portal Hotel Golf & Spa
The Spa at The Macdonald Portal Hotel Golf & Spa
Macdonald Portal Hotel Golf & Spa,
Cobblers Cross Lane, Cheshire, Tarporley, CW6 0DJ
United Kingdom

Hotel Spa

The Spa at The Macdonald Portal Hotel Golf & Spa
Macdonald Portal Hotel Golf & Spa,
Cobblers Cross Lane, Cheshire, Tarporley, CW6 0DJ
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

3.9

Chain rating

Based on 258 reviews

5 stars 97
4 stars 90
3 stars 52
2 stars 12
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (35)
  • Body Treatments (13)
  • Cellulite Treatments (7)
  • Steam and Sauna Therapy (75)
  • Face
  • Classic Facials (86)
  • Fitness
  • Golf (6)
  • Swimming (75)
  • Massage
  • Aromatherapy Massage (7)
  • Deep Tissue Massage (89)
  • Foot Massage (9)
  • Hand Massage (3)
  • Hot Stone Massage (24)
  • Indian Head Massage (16)
  • Sports Massage (3)
  • Swedish Massage (2)
  • Therapeutic Massage (17)
  • Nails
  • Manicure (35)
  • Pedicure (39)
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Verified review Visited October 2017
Posted 3 months ago
Positives were: well equipped gym, good-sized swimming pool, lovely treatment, nice room and friendry staff. Negatives were: poor spa facilities- some facilities out of order, unclean men's toilet, excessive wait for evening meal, poor service, meal not value for money, very little hot veggie breakfast choice. Won't be returning.

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Verified review Visited October 2017
Posted 3 months ago
staff where very hit and miss. the lady that dod my body wrap was very good. however my 30 minute file and polish was only 20 minutes. could of filed cuticles as they needed doing. was disappointed that there was no hydro pool or Jacuzzi. the spa relax lounge shut earlier than we were told. there were no provisions for drinks by the sauna etc. the restaurant experience was so slow considering we booked a late slot and it was very quiet. lots of very young staff with no one taking the lead. one lad in the end finally stepped up and started to pay attention to our table. rooms were nice. grounds lovely. check in very professional

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Verified review Visited October 2017
Posted 3 months ago
The treatment was wonderful and the therapist was very friendly. The relaxation room was very peaceful after. Sadly not all the steam rooms were available to use. The downside was that the afternoon tea was served in the public bar. Sitting in your swimming costume and white robe amongst a group of men after having a treatment was undoing some of the relaxation and was very unsettling. Maybe you could think about a separate area for spa guests to eat and be more comfortable? Until this has been changed I will be unable to thoroughly recommend your facilities

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Verified review Visited October 2017
Posted 3 months ago
Great weekend away, staff were friendly and my massage was amazing. The only down side was there is no jacuzzi!

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Verified review Visited September 2017
Posted 4 months ago
Ok. Need a juccuz

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