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Venue rating

4.2

98 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Spa at The Macdonald Frimley Hall Hotel & Spa
The Spa at The Macdonald Frimley Hall Hotel & Spa
Macdonald Frimley Hall Hotel and Spa,
Lime Avenue (Off Portsmouth Road), Camberley, Surrey, GU15 2BG
United Kingdom

Hotel Spa

The Spa at The Macdonald Frimley Hall Hotel & Spa
Macdonald Frimley Hall Hotel and Spa,
Lime Avenue (Off Portsmouth Road), Camberley, Surrey, GU15 2BG
United Kingdom

Opening hours

Mon - Fri 6:30 am - 9:30 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa at The Macdonald Frimley Hall Hotel & Spa part of Macdonald Hotel & Resorts

The Spa at The Macdonald Frimley Hall Hotel provides some of the finest facilities in the area, perfect for relaxing after a hard day’s work or play.

The Spa is an idyllic sanctuary in which to de-stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light, and listen to natural sounds whilst the finest of products are applied by our professionally trained therapists.

We have carefully selected skincare house Elemis to ensure your spa experience provides the very best in treatment technology and product quality. Surrender to your personal beauty therapist by reserving some time and allowing her to create a sequence of therapies and treatments to suit your immediate needs.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 98 reviews

5 stars 31
4 stars 42
3 stars 18
2 stars 5
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (13)
  • Body Treatments (9)
  • Steam and Sauna Therapy (19)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (32)
  • Facials - Men's (3)
  • Fitness
  • Personal Training (1)
  • Swimming (22)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (42)
  • Foot Massage (3)
  • Hot Stone Massage (10)
  • Therapeutic Massage (17)
  • Nails
  • Manicure (20)
  • Pedicure (18)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 4 days ago
We had a bit of a disappointing experience, which was a massive shame as it was our anniversary treat.

The good bits : the quality of the massage was very good and really enjoyable and relaxing. The downside was that the oils used smelt pretty unpleasant later on. It smelt like when you've been in a very oily chip shop, and your clothes have that small to them. I think the spa just needs to use higher quality oils for its massage treatments, so you go away smelling amazing.

The pool was nice enough, but on such a boiling hot day I think it would have been good to have the doors to outside open. The downside to the pool area is that there are big gaps around the door to the steam room, so the steam just spills out of the steam room and into the pool room, making the steam room ineffective. The sauna was fine.

We didn't stay overnight in the hotel, but our impressions were that it was a dated, run down, understaffed building, that just seemed a depressing place to work, unloved and uncared for. It took too long to find staff on reception or in the restaurant, and we had to go from room to room trying to find someone to assist us. We didn't really feel very welcome or bothered about.

The champagne afternoon tea was ok but the scones seemed a little stale. The other cakes were totally fine, and the sandwiches basic but ok. The champagne didn't seem of a very nice quality at all, and no one came to offer us any boiling water to top the tea up. There were so many missed opportunities to make this a really nice experience, and it was just sad and disappointing, we were very keen to leave.

Overall, this amazing building in a beautiful setting has so much potential, but is dated, sad and underwhelming, verging on frustrating.

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Verified review Visited August 2016
Posted 5 days ago
Very good

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Verified review Visited July 2016
Posted 3 weeks ago
As a group of 4 ladies we all had a brilliant time. Staff were very helpful and friendly and the atmosphere very relaxed. Excellent value for money.

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Verified review Visited July 2016
Posted 4 weeks ago
Amazing

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Verified review Visited July 2016
Posted 1 month ago
Amazing

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Verified review Visited July 2016
Posted 1 month ago
Good value for money, good food, amazing treatment and the spa facilities were brilliant. Only wish the steam room was working

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Verified review Visited June 2016
Posted 2 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 2 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 3 months ago
I went for a Escape Luxury Spa Day and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 3 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 4 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 4 months ago
We had a lovely day and the afternoon tea was incredible! Really lovely friendly staff thank you for a great day.

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Verified review Visited March 2016
Posted 5 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 5 months ago
Celebration spa package very good well recommended massage was amazing and food was michilin star standard

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Verified review Visited January 2016
Posted 7 months ago
Nice evening out, however not really very relaxing before the treatments due to the large number of kids in the pool. Definitely bring a book. The meal was lovely and the staff very helpful and courteous

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Verified review Visited January 2016
Posted 7 months ago
Took my girlfriend here for her birthday, she loved it, We both had treatments which were truly expectational, I highly recommend the deep tissue massage, I left feeling like a new man.

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Verified review Visited December 2015
Posted 7 months ago
2 for 1 day good value, massage was great, lunch was very good, liked the relaxation room and the hotel was nice too.

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Verified review Visited December 2015
Posted 8 months ago
Great lunch with good service. Spa facilities were fine with a well equipped gym. Sauna steam room and pool were lovely. Massage therapist was late collecting me so treatment time cut short. Towels wet on massage couch so I asked to change them. Massage was the worst I have ever had. Disappointing treatment but the rest was good.

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Verified review Visited November 2015
Posted 8 months ago
my partner and i picked here as its less than 1 hr drive from us, it seems like good value option. For me, this is not a luxurious spa (amenities & facilities), and the whole venue itself is quite small, nevertheless the overall experience is quite pleasant and we are not disappointed.

treatments: we both had full body massage. my partner full asleep very quick and he didn't remember anything... for me, i enjoyed it. good technique & relaxing environment.
facilities: the gym is small but has the essentials, the pool is decent size. steam room is kinda outdated, and has some rusty stains. sauna is fine, quite clean.
the light bento lunch: surprisingly good, food is fresh and tasty. portion wise, its too much for me. as we are going to pool afterward i didn't wanted to eat too much. but i saw others asked for take away box, maybe i should have done that!

Overall, we were satisfied and think its a great value deal for a relaxing day.

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