I attended the salon today to have my hair dyed a white-blond.
I left with a burnt scalp - with pictures to show the burn - and the completely wrong shade of blond hair.
The next client arrived 30 minutes before she finished my hair, and she left me with product on my hair unnecessarily to speak with her. She bleached my hair consecutively 3 times, after nearly turning my hair blue. She tried to convince me into dying it red or purple, or any other colour in the book even though I'd previously had my consultation stating what I wanted and the strand test for that colour. The hairdressers then lost my notes from my consultation and blamed me for it, saying I hadn't attended before they found them on the day as they'd misplaced them.
I'm in physical pain with my burnt scalp and the colour isn't what we'd agreed on. I would not recommend and I thoroughly intend on following this up. Additionally, there was hair everywhere; the cleaning wasn't up to standard.