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Venue rating

4.1

110 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Live True London Hampstead
Live True London Hampstead
Unite 38, O2 Centre,
255 Finchley Road, Hampstead, NW3 6LU
United Kingdom

Hair Salon

Live True London Hampstead
Unite 38, O2 Centre,
255 Finchley Road, Hampstead, NW3 6LU
United Kingdom

Opening hours

Mon - Thur 9:00 am - 9:00 pm
Fri 9:00 am - 7:00 pm
Sat Closed
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Live True London Hampstead part of Live True London   Off-peak
This venue offers discounts on off-peak appointments.

Live True London bring you a fun and exciting hair experience like no other salon in London.

We pride ourselves on our talented team of hairdressers and our commitment to customer service.

Whether you are looking for a new look, a Brazilian blow dry, a colour or highlights, a simple trim or something glamorous for a night out, we will ensure that you leave the salon happy and looking your best.

Live True London is a full service salon for ladies and gents using top brands Kevin Murphy and Oribe.

At Live True London we are passionate about hairdressing and believe that you deserve great hair.

Visit us at one of our seven locations in Clapham, Battersea, Putney, Fulham, Vauxhall, Hampstead, or Brixton for a free consultation.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 110 reviews

5 stars 49
4 stars 43
3 stars 9
2 stars 2
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Balayage (7)
  • Blow Dry (58)
  • Hair Colouring and Highlights Treatments (32)
  • Haircuts and Hairdressing (48)
  • Men's Haircuts and Hairdressing (3)
  • Ombre (5)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 2 days ago
Nandi did my hair and she was great. She listened to what I wanted (lob style) and suggested a length and fringe that suited me. Redken products were used in wash and styling and there was no pushing of products. Love my summer hair!

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Verified review Visited July 2016
Posted 1 week ago
Love the decor and atmosphere of the salon. Staff were really attentive, and I left loving my new style.

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Verified review Visited June 2016
Posted 4 weeks ago
Phone call from salon when I came out of the gym to say my appointment was at 10:30 and they'd been expecting me, when I'd booked my appt for 11:30 and I had the email to prove it.
Went in to speak to reception that they said a glitch in the system between them and Treatwell meant my appt had been nudged and I hadn't been notified of it. Annoying as I would have happily turned up at 10:30, and this way I lost out on my appt all together - they were too busy to accommodate me until 3:30pm which I couldn't do.
Really disappointing as this is the first negative experience I've had with Treatwell who I've come to use a lot. Clearly not the salons fault and something that needs sorting.

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Verified review Visited June 2016
Posted 1 month ago
Nandi did my hair. She was fantastic.

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Verified review Visited June 2016
Posted 1 month ago
Really good experience and pleased with the colour. Hairdresser listened carefully to what I wanted and double checked to make sure she understood, was pleasant and helpful. Recommend GRO :)

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Verified review Visited June 2016
Posted 1 month ago
Great haircut and shampoo. The only reason I'm not giving a perfect 5 stars is that arrived early for my appointment and still had to wait a half hour after the scheduled time - if I had been given a heads up they were running that much behind, I could have run some errands and come back rather than waiting around.

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Verified review Visited June 2016
Posted 1 month ago
I have been to this hair salon a couple of times, and I have been really pleased with it both times - especially given the price.

They use good quality products (Redken colours and I'm not sure what the shampoo was but it smelt good, then redken styling products) and the staff are really friendly.

The lady did my colour well, although when it was first washed off there was unfortunately a big block of one colour at the front which was obviously a mistake. The lady noticed it straight away though, apologised and added some more foils in to resolve the problem. It was lucky that I had an extra hour free to stay and sort it out though - that could have been really annoying. I understand though that this can happy wherever you go to get your hair done, and given that this place is a lot cheaper than many others, I will be returning again.

Now that the mistake is sorted, I am happy with the job they did.

I definitely recommend this salon to others.

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Verified review Visited June 2016
Posted 1 month ago
Beautiful and clean salon. Friendly and talented staff.

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Verified review Visited May 2016
Posted 1 month ago
Fantastic service and wonderful staff. Everything you'd want your hairdresser to be!

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Verified review Visited May 2016
Posted 2 months ago
I had a Blow Dry and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 2 months ago
The same day my hair was nice but next day looked quite bad.

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Verified review Visited April 2016
Posted 2 months ago
Had a really good blow dry from Ricky. Everything I asked for and salon was great.

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Verified review Visited May 2016
Posted 2 months ago
As with academys, prepare for one or more of the 'junior' members to be involved st some point. Given I was paying for a qualified stylist two price categories up I didn't appreciate my rigorous wash that dripped water down my neck but I suppose they have to learn somehow. Atmosphere is a bit impersonal as you are moved from chair to chair a lot and handed over to other people. But Stefano was great and love the colour.

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Verified review Visited April 2016
Posted 2 months ago
I had my hair done at this salon. I was very satisfied with the result. Will definitely recommend.

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Verified review Visited April 2016
Posted 3 months ago
I had a Ladies' Haircut and Blow Dry and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 3 months ago
Great haircut and blow dry. Cleo was lovely!

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Verified review Visited March 2016
Posted 3 months ago
Great overall experience.

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Verified review Visited March 2016
Posted 4 months ago
Cleo was my stylist and she did a great job. Listened to what I wanted and gave great haircare advice. This is a really lovely salon.

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Verified review Visited March 2016
Posted 4 months ago
Did not do what i asked.

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Verified review Visited March 2016
Posted 4 months ago
Had roots and highlights done here.
Firstly I asked that I would want my roots done first then highlights.
This was not done and thus my highlights did not look fresh, stylist did her own thing and did them together which is not what I wanted.
Also because of this i had root patches at the front of my hair and did not even bother to go back and get it sorted
I was also sat in the waiting area and not the area where I was suppose to be sat at where there were mirrors for the application of my roots and highlights.
The guy on the phone also told me toner would be 10 pounds but was charged 20 thereafter.
Dissapointed

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