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Venue rating

3.6

61 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Leisure & Spa at The Cambridge Belfry
Leisure & Spa at The Cambridge Belfry
The Cambridge Belfry Hotel,
Cambourne, Cambridge, Cambridgeshire, CB23 6BW
United Kingdom

Hotel Spa

Leisure & Spa at The Cambridge Belfry
The Cambridge Belfry Hotel,
Cambourne, Cambridge, Cambridgeshire, CB23 6BW
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Leisure & Spa at The Cambridge Belfry part of QHotels

The Cambridge Belfry is a stunning four star hotel with an edge-of-the-village, lakeside location, yet it is only minutes from the motorway networks and just 10 miles to the beautiful and historic city of Cambridge. The hotel offers fantastic facilities for business travellers and those looking to enjoy a leisure break, spa break or visiting family studying at the famous University. Every facet of the hotel oozes contemporary style. From the soft subtle shades of colour in the bedrooms to the warm, ambient lounge areas. Our hotel boasts 120 bedrooms with complimentary WiFi, and 200 complimentary parking spaces. The Bridge Bar and Restaurant provides a welcoming atmosphere to relax with friends and colleagues over a nice glass of crisp white whilst enjoying some of the finest cuisine Cambridge has to offer.

The leisure club and spa provide the perfect excuse for a little bit of "me" time, away from it all. Get your pulse racing and spend some time in our gym with one of our experienced team members. Or if you're looking for something a little more leisurely, take a dip in our swimming pool, followed by spending some time in our steam room. Relax and recharge with a spa treatment in one of our seven individual treatment rooms or enjoy our dual treatment room with a friend or partner.

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Services

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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 61 reviews

5 stars 18
4 stars 19
3 stars 15
2 stars 2
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (9)
  • Body Treatments (1)
  • Steam and Sauna Therapy (10)
  • Face
  • Facials (24)
  • Fitness
  • Aerobics (1)
  • Running (1)
  • Spinning (1)
  • Strength Training (1)
  • Swimming (10)
  • Water Crew (1)
  • Massage
  • Aromatherapy Massage (13)
  • Deep Tissue Massage (2)
  • Foot Massage (10)
  • Indian Head Massage (11)
  • Swedish Massage (2)
  • Therapeutic Massage (20)
  • Nails
  • Gel Nails (1)
  • Manicure (8)
  • Pedicure (9)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 3 hours ago
A very good value for money day. Quiet so plenty of beds and room in the pool and Jacuzzi. Lunch very nice and couldn't fault the staff.
Would definitely return again.
Many thanks
Lynn Saunders

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Verified review Visited June 2016
Posted 3 weeks ago
The best spa break and treatments we've had! We were treated like royalty (partially as it was mid-week and relatively quiet) by the staff, and even got upgraded to one of the Penthouse Suites!

My husband had the "Fit For Business Back Ritual" and I went for (2 mini treatments) the Facial, and the "Shoulder, Neck and Head Massage". The therapists managed to simultaneously ease the tension in our muscles and leave us totally relaxed (in spa breaks elsewhere they've managed one or the other, not both fully!)

We've both agreed to go back to The Belfry for my birthday, if not sooner! :-) A huge thank you to all of the staff who made our stay so wonderful x

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Verified review Visited April 2016
Posted 3 months ago
Steam room wasn't working

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Verified review Visited March 2016
Posted 3 months ago
A wonderful stay to recharge our batteries. Brilliant value for money with a great selection of food. Would definitely go back.

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Verified review Visited March 2016
Posted 4 months ago
Fantastic chill out day with a superb lunch as well. Thank u Cambridge Belfry.

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Verified review Visited March 2016
Posted 4 months ago
I went for a Your 2 from £99 Experience and have awarded it 5 stars.

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Posted 5 months ago
Well this is one of the worst hotels I have ever stayed in. From booking in to meal and spa break I would stay far away sad possible I would not even give this stablishmeny a one star

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Verified review Visited February 2016
Posted 5 months ago
The treatments on the day were fantastic and the lady who carried out my massage took time to understand what I was looking for. The spa itself was incredibly busy and it felt very over crowded with people struggling to find places to relax. The pool area was very small as were the changing rooms.

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Verified review Visited February 2016
Posted 5 months ago
I went for a Your 2 from £99 Experience and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 6 months ago
I went for a Your Q to Unwind Body and Mind Spa Day and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 6 months ago
The spa was really relaxing and the massage was amazing, I would definitely go back again : )

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Verified review Visited December 2015
Posted 7 months ago
I went for a Your Q to Unwind Body and Mind Spa Day and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 8 months ago
The venue were not aware that we were comming. Even though we phoned to book the previous week. They eventually found our reservation but didnt apologise for the not very welcoming arrival. The spa treatments were great and the clinicians lovely. Spa facilities were nice, though changing rooms messy. We had paid for a lunch and were told we could go through after our treatments, but when we went to the bar as instructed they said it wasnt included, then didnt know about the deal, then said we were too late for the lunch. I expressed that it seeemed unfair as I had already paid and they eventually let us order off the small sandwich menu, but begrudingly which felt really akward. we were then charged for our drinks ( a coffe and a diet coke). Which having paid for an included lunch I would have assumed would included. I mentioned to the receptionist on the way out that we had felt disappointed and unwelcome all day, although she was polite and apologised, she did not offer any refund, voucher or even a refund for the drinks. Overall we felt we were bothering people by asking for what we had paid for and it was more stressful than therapeutic. It was supposed to be a Christmas present for my sister after she had been through a really difficult time, but I felt bad for taking her here as it felt as though we were unwelcome or undervalued as guests just because we had got a deal online and weren't guests at the hotel or people able to spend lots of money. Though the value is good for what you get on paper, probably better going elsewhere to be treated as a welcome guest. I'm sure the staff meant well, maybe they were stressed, or I would imagine just following orders from management (having worked in hotels myself, I understand it can be stressful, but I would never make someone feel unwelcome and would always give guests who have prepaid the services they have paid for). We were disappointed and ultimately felt unwelcome and a bit upset I had paid what is alot of money (to me) for an experience where we were treated as if we were bothering people all day, and not as valued as those paying upfront rather than with a prepaid voucher.

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Verified review Visited October 2015
Posted 8 months ago
I went for a Your 2 from £99 Experience and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 11 months ago
I went for a Your Q to Unwind Body and Mind Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 year ago
The hotel itself was lovely, and the staff were very friendly, especially the treatment girls! Made us feel very comfortable. The lunch was amazing, so much and lovely quality.
Now the only things that let it down, firstly when we arrived there was a class on in the pool, so we could use the pool until after lunch, I think we should of been informed of this on booking otherwise we would of booked a different day. Secondly, when we went through for treatments, the girls didn't know what we were actually having - they got us down for massage?! Slight mix up there. Thirdly, in the relaxation room there is a hot water machine with peppermint tea - I don't think it would hurt to have a few tea bags and coffee there for complimentary drinks?! And lastly, there were small children in the Jacuzzi - the sign clearly states no under 8's but the parents were letting their kids jump in and out of it, wasn't very relaxing for us at all - but then it is the summer holidays so maybe there should be a certain time the kids can use it? Also, don't go for lunch in your robes, we felt like right plonkers! After being told to wander down in your robe for lunch, we were the only ones there dressed like that and felt uncomfortable :-(
Overall, it was a lovely experience but not sure if I would come to this one again

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Verified review Visited July 2015
Posted 1 year ago
Spa facilities such as jacuzzi and sauna not operating. My sister was challenged when using the bar, which slightly spoiled the experience for her. The spa staff were very professional. Would certainly use the facilities again though.

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Verified review Visited June 2015
Posted 1 year ago
It was decent value for money considering the massage and the buffet lunch - but there were a few things that could've been easily improved:
- there were no towels or robes or slippers for us when we arrived. They said they'd bring them over to us when they had some clean, but they didn't and I had to go up twice to get them.
- this was probably because the changing room floor was covered in robes and towels. We found ourselves tidying up it was such a mess!
- there were heaps of kids splashing about, but the 'relaxation room' was a nice place to escape them, with free herbal tea
- the lunch was great, and the service we got from the restaurant staff was exceptional - it unfortunately put some of the other staff to shame!
- My mum and I were supposed to have the same treatment, but hers finished five minutes earlier than mine and when we comapred notes it was substantially different. Guessing there's not much consistency across the therapist.

Overall a nice day for the price we paid, but won't be going back.

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Verified review Visited May 2015
Posted 1 year ago
We were really looking forward to this spa day for my birthday, it was more stress than relaxing, they had given me the wrong time for the treatments so we were really rushed when we got there, my mum has MS, so it is slow to get around, rushing around got her so stressed and upset that the day wasnt going calmly, not enough room in changing room and I had no help to get all the bags and help my mum into the changing rooms. Our £50 treatments were not as described so we got our nails painted for £50 which I was really disapointed with. We decided to just go and get lunch and then leave, I asked if we could order from the bar menu instead of the serve yourself as my mum cant stand by herself too well they agreed, then when I went to order they said we were in the wrong place and we had to go to the buffet, after hussling everything together I was then told we couldnt put the wheelchair in the place, it was just a nightmare and left my mum feeling so useless for my birthday treat. Will not be attending again and would not recommend, very expensive for what we received .

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Verified review Visited April 2015
Posted 1 year ago
I went for a Your 2 for £99 Experience and have awarded it 5 stars.

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