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Venue rating

3.3

38 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Best Western Lamphey Court Hotel & Spa
Best Western Lamphey Court Hotel & Spa
Lamphey Court,
Tenby, Pembrokeshire, Wales, SA71 5NT
United Kingdom

Hotel Spa

Best Western Lamphey Court Hotel & Spa
Lamphey Court,
Tenby, Pembrokeshire, Wales, SA71 5NT
United Kingdom

Opening hours

Mon - Fri 7:00 am - 9:00 pm
Sat - Sun 8:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Best Western Lamphey Court Hotel & Spa part of Best Western Hotels

Standing as a total sensory retreat in the heart of the Pembrokeshire countryside, the Spa at Lamphey Court Hotel is an outstanding and comprehensive facility, offering an unrivalled experience to visitors, alongside a wide range of treatments and therapies to bring you towards a state of total rejuvenation.

Facilities include a 14 metre infinity pool, a children’s pool, herbal sauna, aromatic steam room, spa bath, fitness suite with state-of-the-art gym equipment and integrated television system, weights room, two all-weather floodlit tennis courts, as well as four treatment suites to enjoy a range of therapies and unique signature beauty treatments.

A range of therapies are available, all of which have been carefully selected for product integrity, therapeutic principles and the results they provide. These include Elemis, Fake Bake and Jessica.

Care has also been taken to select highly trained therapists and use the most effective skin care brands, with treatments designed for maximum benefit, delivered within a climate of expertise and well-being.

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Services

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Comments

Reviews (written by customers after their visit)

3.3

Chain rating

Based on 38 reviews

5 stars 8
4 stars 13
3 stars 12
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (4)
  • Pedicure (1)
  • Steam and Sauna Therapy (20)
  • Swimming (20)
  • Therapeutic Massage (6)
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Verified review Visited September 2016
Posted 2 weeks ago
no organised on arrival, no spa staff available..lunch good. treatment started late and finished before allocated time. ok, cheaper than others but not the best u can get.

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Verified review Visited June 2016
Posted 2 months ago
I went for a One Night Escape Spa Break and have awarded it 3 stars.

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Verified review Visited May 2016
Posted 3 months ago
Excellent location - very rural and beautifully set amongst rolling hills with surrounding farmland. Building was beautiful and grand and the adjoining spa building also was exceptional. We had a fantastic stay here and would highly recommend it. Food was delicious just a few smaller details could have been improved on - salmon started with dill or better presentation and more elegant wine glasses, however these are trivial. otherwise an excellent stay

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Verified review Visited May 2016
Posted 4 months ago
Food was plenty. Staff friendly,Relaxing day at the spa

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Verified review Visited March 2016
Posted 5 months ago
Great short relaxing break.
Spa facilities were fantastic.
Hotel room was clean, breakfast was good, the hotel has a great views.
Some of the staff could of been a bit more chatting & friendly.
Over all we had a great experience, I would definitely recommend this place.

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Verified review Visited February 2016
Posted 7 months ago
I booked with last minute.com and received a booking confirmation. When I rang Lamprey Court Spa to confirm the booking, they had not received the booking from you and they were fully booked. So we could not go. This was the first time something like this has happened with the company, and obviously was a glitch somewhere in the system.

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Verified review Visited September 2015
Posted 1 year ago
Wasn't impressed with the food rating of 2 star thought that a hotel if that quality would have been better . Also the receptionist charged me twice for my one night stay , staff not that efficient

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Verified review Visited September 2015
Posted 1 year ago
My daughter and I really enjoyed our spa day to celebrate her 30th birthday
Thank you lamphey court we will return

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Verified review Visited June 2015
Posted 1 year ago
My partner and I booked an over-night spa package, so we really enjoyed the clean, well-presented swimming pool and sauna, which was very peaceful and pleasant.

The hotel is beautiful, and in a stunning location, however our bedroom was in a separate building, which was dark and in need of an update. But I could cope with the lack of 'luxury' in the bedroom.

The real disappointment of this hotel was the dinner - the staff were extremely slow at taking our order, and once we had ordered we waited 45 minutes for 1 course, that hadn't been cooked properly. The restaurant was not at all busy, so this delay seemed unnecessary. There were a few couples nearby that were also complaining about the slow service.

If the prices were more reasonable I probably wouldn't have minded the dingy bedroom or the slow dinner service, but I don't feel like the standards met the price tag. I wouldn't bother going back, and I would only recommend this spa hotel to someone who wanted a swim/sauna

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Verified review Visited July 2015
Posted 1 year ago
Lovely friendly staff and nothing was too much trouble. Only downside was check in was at 3pm not 2pm as advised.

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Verified review Visited June 2015
Posted 1 year ago
Arrived at the hotel to be told our room had maintenance issues and we had been moved, checked in to the room to find it had not been updated since 1980! No way was it 4 star. Very disappointing for a special occasion trip away. Also the hotel is located in Pembroke, not Tenby as advertised, it is a 30 minute drive away. The spa facilities are excellent.
The food was excellent apart from me finding a slug in my salad. The chef was very apologetic and didn't charge me for it, how kind! The salad I mean, not the slug.
If I'm honest, I won't be hurrying back there.

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Verified review Visited April 2015
Posted 1 year ago
I booked a one night spa Escape over Easter weekend and I had pre-booked 2 massage treatments with the 20% discount offered, however, before we arrived I received a phone call cancelling the massages as one of the spa staff had phoned in sick. We still went to the Spa but reception was unmanned and guests were left to find their own towels, and there were only small ones left and the overall impression was that it was extremely unorganised. The pool wasn't very warm and there were several families there with small children so it wasn't a very relaxing experience. The room itself was clean and comfortable. Breakfast was ok but the cooked breakfast menu included sausage which didn't materialise on our plates, which were then promptly whisked away by the waitress before my partner had even finished eating! Reminded me a lot of Fawlty Towers and I will not be returning.

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Verified review Visited March 2015
Posted 1 year ago
Just perfect. Wonderful food and lovely, helpful staff. Had a spa day, evening meal and stayed over. Felt totally refreshed.

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Verified review Visited March 2015
Posted 1 year ago
We had a lovely relaxing stay at Lamphey Court, the room was very clean and pleasant, and the spa facilities and treatments were excellent. The only problem we encountered was service at breakfast, this was slightly disappointing. We enjoyed a very nice evening meal with good service however. Overall a good stay.

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Verified review Visited February 2015
Posted 1 year ago
Lovely relaxing day at the facilities. Thoroughly enjoyed and would definitely recommend to others. Treatments were brilliant and we had a good choice of menu for the lunch.

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Verified review Visited February 2015
Posted 1 year ago
I went for a Revive Spa Day and have awarded it 4 stars.

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Verified review Visited September 2014
Posted 1 year ago
I went for a One Night Escape Spa Break and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 2 years ago
lovely stay and lovely surroundings
breakfast was great & we had a fab time.
I had an awesome massage the only thing we found was the pool was quite cool and the spa itself was cool - could of done with being warmer. Once we had a swim we didnt stay in there facilities for much longer as we were cold.

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Verified review Visited August 2014
Posted 2 years ago
I went for a One Night Short & Sweet Spa Break and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 2 years ago
I went for a One Night Escape Spa Break and have awarded it 3 stars.

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