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Venue rating

4.0

21 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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La Durbin Boutique
La Durbin Boutique
339 Fulham Palace Road,
London, SW6 6TD
United Kingdom

Beauty Salon

La Durbin Boutique
339 Fulham Palace Road,
London, SW6 6TD
United Kingdom

Opening hours

Mon Closed
Tue - Fri 10:00 am - 7:00 pm
Sat 10:00 am - 8:00 pm
Sun 11:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

La Durbin Boutique

The ultimate urban retreat. A sanctuary of calm. An inviting boutique environment where every client receives the highest quality of service from hair and beauty professionals. This is what you will experience when you enter the La Durbin Boutique Salon, Fulham, London, SW6.

We are an extremely friendly, professional and personalised hair and beauty salon that offers a truly fresh experience for each and every client. Set in a peaceful area of Fulham, London, the salon is very much a sanctuary for women to escape the hustle and bustle of a busy city lifestyle and indulge in some fabulous hair and beauty treatments.

La Durbin Boutique Salon strives to exceed expectations of a salon experience. Our aim is that every client receives the best hair ideas and beauty advice and the best treatment tailored to suit any desire or unique requirement. We will have everyone who comes to the salon looking the best version of themselves and our calm, relaxed atmosphere leaves each client feeling truly confident and refreshed.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Venue rating

Based on 21 reviews

5 stars 14
4 stars 1
3 stars 2
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (4)
  • Face
  • Eyebrow Waxing (2)
  • Hair
  • Blow Dry (7)
  • Hair Colouring and Highlights (2)
  • Haircuts and Hairdressing (8)
  • Hair removal
  • Hollywood Waxing (1)
  • Waxing (2)
  • Nails
  • Manicure (2)
  • Pedicure (2)
  • Two Week Manicure (2)
  • Two Week Pedicure (1)
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Have you been here? Write a review
Posted 5 hours ago
Not an amazing haircut experience. The hairdresser did not speak English very well. He washed my hair rather aggressively and the water was cold. When he started brushing it later on I had to ask him to be more gentle as it actually hurt me. This wasn't a good start. The ambience looks good on photos but in reality the salon is rather dirty and unkept. There was old hair and dust in the corners, the furniture looks worn out and the hairdresser pulled his tools out of a bag and I am not sure if they were properly sanitised before use. My haircut was not exactly what I wanted but it will do until I go back to my previous hairdresser.

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Posted 1 week ago
This is the WORST HAIR SALON IN LONDON. I bought a voucher in June, and booked in for a haircut and blow-dry. The lady who cut my hair was lovely, but this experience was totally spoiled and offset by the appalling customer service that came later. After my haircut I was asked if I wanted to make another appointment- I agreed to book this only to be told I needed to pay for it in advance, and they would give me a discount if I did this (45 GBP for haircut and blow-dry opposed to 60.) I thought this was suspicious, I've never before had to pay for a haircut in advance, but stupidly I did. She told me when I booked it that I could cancel later if I needed to. Two months later I called to cancel my haircut as they couldn't suggest any times that would suit me. The manager wasn't able to understand me over the phone and I found myself having to raise my voice and repeat myself over and over again. Initially she didn't even know I had an appointment, and asked me not only if I had paid already, but what I had paid for, as in my appointment details she had 'cut and finish' written down- not a blow dry as I had paid for!

I then spent the next 15 minutes on the phone to a woman who claimed to be the manager, who refused to refund the haircut (that I hadn't yet had!) claiming that I had not followed the cancellation policy (which policy? I hadn't been given one!) and telling me how inconsiderate I was for not cancelling earlier (I was held up at work and couldn't leave). I could not believe how incredibly rude the staff at this salon were, and the lack of customer service she showed me. How silly, to refuse a refund of 45 pounds, and to treat a customer so badly that they will never step foot in the place again. I'll be sure to tell of my friends and family what an awful place this is!

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Posted 1 month ago
This has to be the worst experience I have had dealing with a salon in the area. Apologies to the staff, but the manager was aggressive (storming out on me and slamming the door), and refused to continue the conversation with me when I complained about the abysmal shellac manicure I had here (started peeling off within hours of having it done). I argued that I was within my rights to ask for a refund. I visited the salon when it was under different management and had a completely different experience. I am so upset about how I was spoken too, especially when I was told I was wasting the mangers time. He fails to understand basic customer service etiquette. This salon advertises themselves as high-end, however what I have found is an amateurish service from the management. I should add, the staff (not manager) are generally very nice. I will not fight for my refund any longer, as it is not about the money for me. In short, if you want a shellac manicure in Fulham, there are so many better options.

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Verified review Visited April 2016
Posted 3 months ago
Great service very accurate paint and lovely staff
Thank you very much

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Verified review Visited May 2016
Posted 4 months ago
I came in for a shellac manicure and pedicure as well as full wax.
The manicure and pedicure were very well done by Sergio , he was very gentle, and I was very happy with it as he was very perfectionist as well!! Also at the salon they used the proper shellac nail polish which if you been using different ones, you will definitely see the difference.
Sergio did also my wax ( it was the fist time I was getting wax by a man) , very professional and well done - I have to say that I been waxing for more than 12 years and I have always feel pain, however at la Durbin Boutique , they used this wax that it's based in chamomile and it's just pain free !!! Will be definitely coming back!!

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Verified review Visited May 2016
Posted 4 months ago
Friendly staff, relaxing atmosphere. Good quality nail polishes. Highly recommend

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Posted 4 months ago
Staff friendly, hairwash was a scorching -hot-freezing cold water endurance. I asked for an age appropriate bob ( I am 67) my cut was for a 17 year old school girl. I asked for volume and it was flat. when I asked my stylist to do something with the front - she didnt want to. I told her the cut lob sided and she refused to even it out. I have had to go to another hairdresser to sort it out................

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Verified review Visited May 2016
Posted 4 months ago
Really friendly staff

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Verified review Visited April 2016
Posted 4 months ago
Not the best manicure in Fulham. I wouldn't go back given how many great options there are in the neighborhood.

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Verified review Visited April 2016
Posted 4 months ago
Very clean, modern and professional place. I arrived 20 minutes early and was seen straight away. Very attentive and ensured I got what I wanted. Would definitely be back!

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Verified review Visited April 2016
Posted 4 months ago
I had a Wash and Blow Dry and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 5 months ago
I had a Hollywood Wax, Waxing and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 1 year ago
Great cut. Blow dry was a touch flat would have put a bit more volume in myself. Salon is gorgeous . Only problem was the water kept going cold while getting my hair washed. Other than that was really nice relaxing time. Will be making it my regular salon.

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Verified review Visited November 2014
Posted 1 year ago
Latifa did an amazing job with my hair: I was thrilled with the cut and the blow dry. My new place to get my hair done!

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Verified review Visited August 2014
Posted 2 years ago
This is a perfect little salon. The decoration is quaint. The staff are so friendly and attentive. It is in a good residential location so it is easy to park. I would recommend this salon to anyone.

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Verified review Visited August 2014
Posted 2 years ago
The most beautiful salon in London! She explained the entire procedure (spray tan) before, during and after. She also gave me as much time as I needed after the treatment, to get dressed. She didn't rush me out at all. Brilliant. I will be back for sure.

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Verified review Visited June 2014
Posted 2 years ago
The ladies at the salon were very welcoming and friendly. The spray tan itself was applied well, the girl who did it took a lot of care to keep it even and streak free. The color turned out lovely and I had a lot of compliments on my holiday. Thank you!

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Verified review Visited July 2014
Posted 2 years ago
Amazing spray tan! I have very fair skin and was not sprayed too dark or orange- just ended up with a pretty natural glow.

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Posted 2 years ago
Pleasant salon and friendly well-meaning staff. However, I had the misfortune to have the worst haircut of my life here - a style which is so wrong for my hair type. Now I will have to spend at least 4 months growing it out... Go here if you want something simple, but they are not cutting edge!

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Verified review Visited May 2014
Posted 2 years ago
La Durbin is everything you want in a salon experience! Amazing atmosphere, incredible staff and perfect service. Regardless of what service you are coming in for the staff are fantastic at making you feel right at home and welcomed from the moment you walk in. Couldn't fault the salon, staff or service in any way whatsoever. Perfect!

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