My treatment was for a small area of scarring following wart removal at my GP surgery. I chose this clinic because of the consultation fee (£20, which was refundable with treatment) compared to the three figure amount quoted elsewhere. During my consultation I was reassured that the laser treatment would be effective in removing the small scar. I was offered the treatment immediately without having to make another appointment – bonus. The treatment took no more than minutes. It cost £119. The results? At best it has reduced the appearance of the scar, but certainly hasn’t removed it. If you want to follow-up on your treatment, there seems to be a window of only a couple of hours on a Saturday afternoon when the owner is available for consultations. I had two wasted trips into town before I could discuss my concerns - third time lucky. I was told that the appearance would fade in time but conversely that it would need further treatment, which I was offered there and then. I would rather have been told at my initial consultation that further treatment might be necessary and could therefore have made an informed decision. The area treated was a prominent area on my face so the prospect of repeating a number of weeks with broken skin followed by a scab wasn’t or me. The discounted price for the follow up treatment was going to be charged at £99. With hindsight, I would have gone elsewhere. Maybe paid more upfront, but perhaps have been better informed about how scars can respond differently to treatment, paid one price (as I thought I did) to have the scar removed, instead of, it seems, £99 until the treatment is successful.
2 years agoReport
staff were very helpful and very proffesional, treatment was amazing lost few inches in tummy area, would recommend this place to all my friends! xxx