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Venue rating

4.3

2597 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Claudia's Hair and Beauty
Claudia's Hair and Beauty
15 Bell Street,
London, NW1 5BY
United Kingdom

Waxing Salon

Claudia's Hair and Beauty
15 Bell Street,
London, NW1 5BY
United Kingdom

Opening hours

Mon - Sat 11:00 am - 7:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Claudia's Hair and Beauty

Claudia's Hair and Beauty in London offers a complete range of hair and beauty services. Claudia caters to all your hair needs.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 2,597 reviews

5 stars 1249
4 stars 977
3 stars 274
2 stars 56
1 star 41
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (22)
  • Hair
  • Balayage (1)
  • Blow Dry (153)
  • Brazilian Blow Dry Keratin (17)
  • Hair Colouring and Highlights (104)
  • Hair Conditioning and Scalp Treatments (39)
  • Haircuts and Hairdressing (282)
  • Hair removal
  • Brazilian Waxing (226)
  • Hollywood Waxing (841)
  • Male Waxing (1)
  • Threading (71)
  • Waxing (1455)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (1)
  • Nails
  • Gel Nails (7)
  • Manicure (7)
  • Pedicure (9)
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Have you been here? Write a review
Verified review Visited December 2015
Posted 1 week ago
I have been going to Claudia's Hair & Beauty for about 3 years now. The only reason I chose this place 3 years ago to begin with was the unbeatable price. As time went on, the prices started to go up reasonably, until it hit around the same price as most other decent salons. Now that the price is the same as anywhere else, I realised that I was not enjoying my waxing experience at all anymore. The staff is unfriendly, not well trained in terms of communicating with the customers. Often not even greeted, the staff often made me wait up to 20 minutes later than my appointment without apology or explanation. My waxer was once eating her lunch in the middle of the salon when she took a break from eating to complete my wax, which I found unsanitary and just unprofessional. The staff members are clearly trained in what they do (fine at waxing), but other than Claudia herself, have no clue how to maintain professional salon customer service I will never return to this salon, also due to its poor appearance and venue. Now that the price has gone up, I've found a more pleasant salon, where I am treated much better in a professional spa environment for the same price.

Tip for the staff: SMILE! You're running a beauty business not a funeral home!

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Verified review Visited January 2016
Posted 3 weeks ago
Very basic salon but does the job quickly and (almost!) painlessly. Excellent value for a hot wax.

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Verified review Visited July 2016
Posted 1 month ago
Really quick and was made to be as comfortable as it could possibly be made

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Posted 1 month ago
Do not go there!!! You will end up doing hair cut and highlights the way they want not the way customer wants. I booked my hair cut and highlights from Groupon paid £39, expected to have a nice hair cut and nice highlights .....end up doing only haircut, apparently the highlights the way I wanted cost £30 more, but I just wanted highlight not from the top but slightly invisible that all, she didn't wanted to do that, and was very unhappy as I didn't do the way she wanted. Women who done my hair cut, was nice and done ok job, but overall my experience was awful, not gonna recommend....

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Verified review Visited July 2016
Posted 1 month ago
I had a Waxing Treatments and have awarded it 3 stars.

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Verified review Visited July 2016
Posted 1 month ago
Treatment was good

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Verified review Visited May 2016
Posted 2 months ago
I have had a wonderful hair cut with Claudia, short, curly hair, not easy! Very much recommended!

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Verified review Visited June 2016
Posted 2 months ago
The hair colouring was ok, nothing bad - nothing special. Ambiance was ok for the price. Staff was nice and friendly. But the haircut, oh no! My hair is short, so a good/bad cut shows itself very easily. My hair was asymmetric in the end (not intentionally), and the hair ends were so thick that I was looking ridiculous. To fix it, the lady cut it more and more that my hair ended up very short, and again it looked ridiculous. I'll go to another hairdresser to fix it! Don't recommend this place for haircutting!

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Comments

2 months ago
hi
i am suprised to read such a review as we do allwe can to satisfie our costumer
could you pleaqse let me know what was the name of the hairdresser that give you the service?
thank you

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2 months ago
Hi, unfortunately I don't know the name of the hairdresser.

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Posted 2 months ago
I bought a voucher that I would never be able to use as they never ever ever answer the phone or my emails...... 2 weeks calling, leaving messages, emailing them through their website and also through my email server: NO ANSWER!!

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Verified review Visited May 2016
Posted 2 months ago
Really great appointment - as always! Staff were very friendly and service great. Would highly recommend this place and will definitely go back for more - and other - treatments.

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Verified review Visited May 2016
Posted 2 months ago
Really great appointment - as always! Staff were very friendly and service great. Would highly recommend this place and will definitely go back for more - and other - treatments.

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Verified review Visited June 2016
Posted 2 months ago
I had a Hollywood or Brazilian Hot Wax with Underarm Hot Wax and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 2 months ago
I totally recommend Cornelia, she is patient and very professional. Painless, quick and effective, that is the best way to describe my experience.

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Verified review Visited May 2016
Posted 2 months ago
Clean service .
Reasonable price.
Friendly staff!

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Verified review Visited March 2016
Posted 3 months ago
Not very clean , but efficient

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Verified review Visited July 2015
Posted 3 months ago
Great treatment, fast and comfortable.

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Verified review Visited March 2016
Posted 4 months ago
not a nice ambience, low cleanliness standards, great Hollywood waxing though

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Verified review Visited February 2016
Posted 4 months ago
Fairly enjoyable experience, staff are always very pleasant during experience of treatment.

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Verified review Visited February 2016
Posted 4 months ago
My experience is always amazing. The staff are very friendly.

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Verified review Visited February 2016
Posted 4 months ago
The salon is a little hard to find with the building works that are happening in the area but it is literally just around the corner from the tube station so really easy to find! Staff are friendly and see to you as soon as you arrive, waxing treatment was good, entire process completed quickly too

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