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Venue rating

3.4

197 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Karda Hair and Beauty
Karda Hair and Beauty
50 Harrington Road,
Kensington, London, SW7 3ND
United Kingdom

Salon

Karda Hair and Beauty
50 Harrington Road,
Kensington, London, SW7 3ND
United Kingdom

Opening hours

Mon - Sat 9:30 am - 9:30 pm
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Karda Hair and Beauty part of Karda Beauty Salons

The Karda Hair & Beauty salon is located in South Kensington, London. Here you can find hair and beauty treatments such as facials, microdermabrasion, CACI, Oxygen therapy, massages, false lashes, hair extensions and many more.

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Services

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Comments

Reviews (written by customers after their visit)

3.4

Chain rating

Based on 197 reviews

5 stars 55
4 stars 50
3 stars 31
2 stars 20
1 star 41
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Cellulite Treatments (4)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (18)
  • Microdermabrasion (10)
  • Stem Cell Facial (1)
  • Hair
  • Blow Dry (44)
  • Hair Colouring and Highlights Treatments (32)
  • Hair Conditioning and Scalp Treatments (25)
  • Hair Consulting (10)
  • Haircuts and Hairdressing (124)
  • Straighteners (1)
  • Hair removal
  • Brazilian Waxing (4)
  • Hollywood Waxing (4)
  • Waxing (6)
  • Massage
  • Therapeutic Massage (1)
  • Medical & Dental
  • Collagen Treatments (1)
  • Teeth Whitening (7)
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Posted 1 month ago
The worst service I have received! I had never seen staff and managers as rude and as disrespectful as people who work at Karda! They don't even know how to write emails and greet clients properly. I booked an appointment while ago and wanted to change the date one week before the appointments but the manager did not agree too and they did not give me a refund. The manager said because I bought the offer price It is not worth changing the date and prefers to have a client instead who pays full price!! Can you believe it???? They are horrible ...

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Posted 4 months ago
I never usually write bad reviews, but I have been so disgusted by the treatment I have experienced from Karda Beauty- and judging by the other many bad reviews I am not the only one. I, too, booked this through Groupon and gave complained to them also.
First of all, even getting hold of a staff member when ringing up to book my appointment was like trying to get blood from a stone. I tried 3 different numbers, multiple times, with no response. My email to reschedule was also ignored.
Once I did manage to get through to them, I had to remind them that I needed a patch test- a legal requirement for their insurance purposes.

Now, we move on to my delightful experience of actually having my hair being done. I specifically told her I wanted blonde highlights in my hair, and showed her a picture of a blonde model for hair inspiration. She seemed to comprehend what I wanted as she repeated back what I had asked for. Once my hair had dried, I noticed that there was a distinctive RED tone to the hair. When i mentioned this to the 'stylist' she responded that 'No, it was just the salon lights'. I feel foolish for believing her, but you don't expect to be lied to. A few minutes later I said again, 'But it looks really red' and this time she responded that the picture I had shown her had red in it. Here, I would like to point out that actually no, there is no red tone in the picture and secondly, if she felt that before doing my hair then surely she should had mentioned that? There was no mention of red from her before doing my hair.

I left the salon with bright ginger hair, with none of the blonde highlights that I had asked for. The good news is that after about a week and a half the 'permanent' colour that I had paid for began to fade. So, now my hair is almost back to the same colour as it was before.

I have asked for a refund from the manager, and have been ignored by him after leaving a message and being told that he will get back to me. This utter unprofessionalism is disgusting.

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Posted 6 months ago
I bought a voucher from Groupon in 2011 that was offering a cut and colour. I reluctantly went along as I was so disgruntled at the dodgy colours I kept receiving from big name salons e.g. Tony & Guy. I thought it couldn't get any worse so had nothing to lose. I know I am a fussy, high maintenance West London mum, but to be honest, I work full in fashion publishing, have a two year old and just need great colour, a good cut and a bloody decent blow dry EVERY TIME. The days of going back to salons because the colour/cut isn't right is not on the cards.

Dorothy is the best hairdresser I have ever had. She gets it right 100% of the time, quickly, at a great price. I don't care what the reviews say, give Dorothy a go and find out for yourself. Her colours are lovely - no stripes, bad mistakes, off colours. In and out. easy.

What i didn't know was how good she is at wedding hair. I took a friend in recently for a trial. I didn't choose Dorothy for my wedding, but wish I had.

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Posted 7 months ago
When I arrived the staff was nice, I had a hair colour and a cut. They were very professional and the cut was superb! I definitely will go back and I suggest to my friends!

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Posted 7 months ago
Friendly staff, great atmosphere, prime location, amazing value. I went there through groupon, wanted to have full head highlights instead of half head (my voucher was for half head only) so they did it for an extra 20 quid I was well happy :)Sam,my stylist was very nice,definitely will be back! as a benefit of my voucher I got another voucher from them to use it once for anything on 50% off,so I finally treated myself with an amazing 90 min deluxe facial which was amazing :)

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Posted 7 months ago
Friendly staff, great atmosphere, prime location, amazing value. I went there through groupon, wanted to have full head highlights instead of half head (my voucher was for half head only) so they did it for an extra 20 quid I was well happy :)Sam,my stylist was very nice,definitely will be back! as a benefit of my voucher I got another voucher from them to use it once for anything on 50% off,so I finally treated myself with an amazing 90 min deluxe facial which was amazing :)

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Posted 7 months ago
I had 3 microdermabrasion sessions with Angela at Karda hair and beauty which I bought on wowcher and I loved it! She combined each treatment with some deep moisturising collagen mask,also used a machine I believe it was ultrasonic, I had to pay a little extra for these but I didn't mind as it made a huge difference, my skin was so radiant and glowing, I got so many compliments :) I even purchased a home peel with some fruit acids, as a follow up treatment, to keep up the result of microdermabrasions. Very happy with everything!

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Verified review Visited April 2015
Posted 9 months ago
staff is very friendly. It was not my first time here.
i'll be returning soon ..as they have very good value deals :)

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Posted 1 year ago
I bought the cut and colur treatment with master colourist on Groupon. Worst hairdressing experience ever! The girl hardly spoke English, i told her that I want darker blonde colour, even showed a picture. When she washed off my colur which I told her couple of times I think it will be too light she started to blow dry it and i told her again it is definetely lighter than I asked for she did a toner. But it would have been better if she wouldnt such a messy job! I just noticed when i got home that both of my ears were full of colourant even my face sideline. When she was brushing my hair it was feeling like she wanted to tear it off, used the hairdrier on full heat burning my face and even with the she did burn a bit of my scalp with the iron. :( it felt like a comedy. lvery anti talented hairdresser. I have bever thought that. salon on high street Kennsington can afford such a clamsy staff. Never ever going back!

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Posted 1 year ago
Having read all the reviews on here, I have to say I was a bit nervous leading up to my appointment. I'd bought a Groupon voucher for highlights and a cut and made an appointment for after work one evening.

I arrived early and was shown to a chair immediately. I was offered tea or coffee, which promptly arrived. My stylist - Sam - was really sweet and friendly and we had a quick chat about what I wanted and then got down to it. She was super quick and efficient doing my highlights, and I noticed that she was super thorough getting into the roots, which is always one of my biggest bugbears! When it came to wash off the colour, the chair at the wash station had a massage setting which was a really nice treat. Again she was really thorough with conditioning my hair - having pointed out that blonde highlighted hair gets really dry.

I had asked for a simple trim off the bottom of my hair with no layers or anything, which was exactly what Sam did. Quite often I've found that hairdressers hate doing that, and will get scissor happy, chopping off bits here and there, so it was a welcome relief that I didn't have to worry about this!

Blow dry was done in record time, and left the salon with a bounce in my step with that 'swishy new hair' feeling.

Downsides? I really can't think of many. Slightly annoying that they don't take cards, but there's a newsagent next door with a cash machine. I did have to pay a small supplement for my Groupon voucher as my hair is long and thick, but this was clearly stated in the small print, so really can't complain.

Will I be going back? Absolutely! Having wasted so much money at big chain hairdressers in the past, I'm so happy to find a good value hairdresser that I can trust!

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Posted 1 year ago
TERRIBLE SERVICE.
Booked an appointment on my birthday at midday to have half a head of highlights and a trim. Stylist turned up 20 minutes late to my appointment with no apology, after arriving then he spent time chatting to other employees and on the phone while I was sat in the chair waiting.
Whilst doing the colour, the stylist kept leaving to again talk on the phone and chat to others for five minutes at a time, on multiple occasions. He then blamed his poor attention to the fact it was monday and he had to "arrange things" for the rest of the week.
When washing my hair I was left at the sink with wet hair for 10 minutes while he spoke to another girl, then he again was not focusing and scalded my head with boiling hot water.
I then asked for a tiny bit taken of the ends and ended up with a bob hair cut, at least 3 inches shorted than I asked for. The colour was nowhere near what I had asked for and when I looked at it when I got home there are big bleached patches along my parting - completely ruined my hair!
Very very poor service, due to the stylist being late and paying no attention I ended up missing my birthday lunch as the whole appointment took over three and a half hours.
Terrible experience over all.

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Posted 1 year ago
Bought a voucher of Wowcher, very good value and easy to get you. Loved the service - will return next year :)

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Posted 1 year ago
I came here for the Microdermabrasion. I had originally only booked one session in but I was really happy with the results and I have booked myself in for a course of six now!

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Posted 1 year ago
One of my favorite salons in London they always do a great job and are always very friendly. x x

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Posted 1 year ago
Extremely rude bitchy staff! I purchased a wowcher and rang up to book for a Tuesday, but received an email saying that my appointment was booked for Monday. When I emailed to correct the error I did not get a response for several days so I called, and was greeted by a nasty, rude woman.

I was very nearly put off going completely but decided to go as it was too late to get a refund from wowcher. The salon was nice as was the free champagne but my hairdresser spoke hardly any English and did not give me the cut I wanted.

The rude woman was there and was every bit as obnoxious as she was on the phone to me (I heard her answer the phone to other customers with the same attitude). Felt incredibly awkward throughout the whole appointment. Definitely won't be returning!

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Posted 1 year ago
Well I went for a microdermabrasion facial. After arriving at the salon and receiving an unprofessional greeting and told to sit on the chairs near the front window, I waited for the therapist to come and get me for the facial. When she did, she was nice enough with the way she greeted me (I feel that when you go to a salon the staff should welcome you and make you feel at ease and happy to be there so when this does not happen it sets up the rest of the visit. Anyway, once in the room I was so shocked I did not know what to say - so I said nothing, had my very short (less than 30 minute) facial and left vowing never to go back. The room where the facial took place was up some stairs and there was another therapist and another client in the same room!! A therapy room that you share with another client!! That is just so strange!! Honestly if they are going to do that, they should charge half the price of a usual salon since you have no privacy and can hear the other therapist and client talking. Never mind the getting undressed / changed part - no privacy at all. So after this shocker, never again!!

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Posted 1 year ago
I went here a few months ago for a cut and colour. Very attractive salon. The girl doing my hair had only arrived in the country 5 days before from Hungary and her English was limited so one of the other girls had to interpret for us. The girl doing my hair was an absolute sweetheart but the other girl was really surly and perfunctory - it's not my fault your boss has employed someone you need to translate for! The colour was absolutely lovely and just what I wanted (though it did take her ages!), but the cut wasn't great. It wasn't awful, but she obviously wasn't used to cutting short hair and seemed really timid and unsure of herself, eventually leaving it far too long at the back and after 2 weeks regrowth I ended up with a pixie mullet! Also even though the picture I showed her was of a smooth and sleek pixie cut, she insisted on spiking my hair up with wax at the end (a lot of hair dressers do this with short hair). Would go back for colour perhaps, but not for a cut.

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Posted 2 years ago
I have been going to Karda for more than 3 years now and I am a regular customer of Dorothy. She has always done my hair fabulously. I think she is skilful, competent, attentive and passionate about what she does. She is a professional and with her I have always had consistent results that I was happy with. I will continue to go there and I will recommend it to others.

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Posted 2 years ago
I am shocked how bad they have treated me as a customer. Unprofessional and rude. I usually give places like this the benefit of the doubt and see for myself and try to pull out the positives rather than negatives. Even with the voucher deal (Cut, colour and blow-dry) some places treat them customers relatively worse as they don’t pay the full fee but this is just not acceptable.

I bought the deal more than a month ago and booked an appointment straight away. Half a month later, the night before (at 22.00) my appointment I got a very long text message saying my visit had been cancelled due to a sick stylist and two others had to go to Hungary as something had happened and they were trying to send people over from there to come to work?

First I thought it was a joke and called up the next morning, and he explained to me I was the first one in the queue to get the next available appointment and I hardly understood the rest of the conversation but he promised to call me back with a time and a date. 4 days went by and nothing happened so I tried for the next 2 days to call and see what was going on. No one picked up and in the end I finally got through and asked about if I would be seen eventually. The lady told me I could wait for another 3 weeks until I could get seen and told me I would be called back by the manager(who texted me). Which obviously hasn’t happened and I am still trying to call them without any results. After waiting for this long WITHOUT an appointment this obviously feels like a joke, I have paid £40 and been waiting around for over a month I don’t know what to do. If I should go there or try to get a refund. This is clearly not a way to treat a customer if you want to have any in the end. Seriously I have read all the “good” and the bad reviews about this place and I would suggest to spend your money somewhere else where they treat customers with some respect. I have called ten times today, no answer. A big waste of my time. They seriously need to get their act together if they want to have a respected salon.

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Posted 2 years ago
I definetily don't recommend this salon. I had Groupon offer for cut and higlights. I don't remember name of my haidresser, but that girl was very unpleasant and she couldn't advice what is better thing or colour to do. If I wouldn't have that Groupon bought two months ago, I would just leave. And after colouring (I had full head coloru instead opf highlights, byt I don't like and I need to go to other salon to correct it), very nice young hairdress was cutting my hair. He was very kind, but it was looking like he didn't know how to do it. It was my first situation ever. Don't go there!

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