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Venue rating

4.3

565 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Shepherds Bush, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Shepherds Bush, London, W14 0AX
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.3

Venue rating

Based on 565 reviews

5 stars 280
4 stars 209
3 stars 56
2 stars 12
1 star 8
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Body Exfoliation Treatments (35)
  • Body Treatments (4)
  • Floatation (2)
  • Hydrotherapy (52)
  • Steam and Sauna Therapy (310)
  • Counselling & Holistic
  • Aromatherapy (39)
  • Face
  • Classic Facials (15)
  • Microdermabrasion (2)
  • Fitness
  • Swimming (130)
  • Hair removal
  • Ladies' Waxing (1)
  • Massage
  • Aromatherapy Massage (54)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Hand Massage (1)
  • Hot Stone Massage (5)
  • Indian Head Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (197)
  • Nails
  • Manicure (6)
  • Pedicure (3)
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Verified review Visited February 2018
Posted 1 month ago
Throughly enjoyed my head2toe spa day here. Super relaxing and the perfect way to spend a winter’s day. The only thing I could fault is that the spa itself is quite small with not a lot of seating so it starts to feel noisy and crowded easily. Late afternoon into early evening was the quietest. Treatments were really lovely and felt very luxurious. Lunch was decent. All in all a great day and pretty good value.

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Verified review Visited February 2018
Posted 2 months ago
Overall I would like to say that my stay wasn’t as I expected it to be and the hotel isn’t as lavish as it looks in pictures.
Firstly the car parking system needs to be changed as bringing cars in the road had blocked for other passing cars.
The reception was very dull and boring no character to it. The room wasn’t clean. Going to the spa there should be more lifts near the rooms not come back to the reception and go down from their wearing robes and slippers. The spa facility was small and cramped no swimming pool and the attendants were very slow to respond and mainly weren’t anywhere to be seen.
The hotel needs to get a renovation done and up date the decor and make the spa bigger as people pay to feel relaxed not closer-phobic.

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Verified review Visited February 2018
Posted 2 months ago
Excellent massage, very friendly and helpful staff. I particularly liked the relaxation room with headphones for soothing sounds. Spa facilities are quite small but more than adequate for a nice treat. I will return!

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Verified review Visited February 2018
Posted 2 months ago
I went for a Exclusive January spa day with detox tea and have awarded it 4 stars.

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Verified review Visited February 2018
Posted 2 months ago
Some nice relaxing chill out time

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