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Venue rating

4.5

1951 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Jade Angel
Jade Angel
15 Wells Street,
Fitzrovia, London, W1T 3PE
United Kingdom

Beauty Salon

Jade Angel
15 Wells Street,
Fitzrovia, London, W1T 3PE
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.5

Venue rating

Based on 1,951 reviews

5 stars 1182
4 stars 581
3 stars 137
2 stars 32
1 star 19
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Spray Tanning and Sunless Tanning (27)
  • Face
  • Classic Facials (114)
  • Eyebrow & Eyelash Tinting (5)
  • Eyebrow Waxing (16)
  • Eyelash Extensions (3)
  • Lash Lift (3)
  • Microdermabrasion (30)
  • Hair
  • Balayage & Ombre (3)
  • Blow Dry (27)
  • Hair Conditioning & Scalp Treatments (2)
  • Hair Up (2)
  • Haircuts and Hairdressing (101)
  • Ladies' Hair Colouring & Highlights (5)
  • Men's Haircut (5)
  • Hair removal
  • Bikini Waxing (7)
  • Brazilian Waxing (282)
  • Hollywood Waxing (426)
  • Ladies' Arm & Underarm Waxing (4)
  • Ladies' Leg Waxing (9)
  • Ladies' Waxing (243)
  • Men's Waxing (2)
  • Massage
  • Deep Tissue Massage (3)
  • Foot Massage (1)
  • Hot Stone Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (63)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (8)
  • Gel Nails Manicure (121)
  • Gel Nails Pedicure (9)
  • Manicure (90)
  • Nail Art (1)
  • Nail or Gel Polish Removal (39)
  • Nail Refill (1)
  • Pedicure (52)
  • Physical therapy
  • Chiropody (2)
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Verified review Visited November 2017
Posted 2 weeks ago
Huge range of colours, lovely staff and always a flawless looking result. Recommended.

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Verified review Visited November 2017
Posted 2 weeks ago
I had a Bikini Waxing and have awarded it 3 stars.

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Verified review Visited November 2017
Posted 2 weeks ago
Ylenia was really nice and professional. Pity hot was hurt more than normal

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Verified review Visited November 2017
Posted 3 weeks ago
Sorry guys - awful experience. The soak off took 45 minutes (from 12:15 go 13:00), which left 10 min for a poorly done manicure.

On top of that, customer service was awful and did not handle the complaint very well.

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Comments

Hi Nathalie,
We are very sorry you feel your experince with us deserved a 1* We do ask clients to call us directly if they are unsure of what to book. You chose to book on treatwell instead of our online booking, which you said you would use next time, your reason for this is it was cheaper. The reason it was cheaper is you chose to have your nails done with a junior. A junior is a cheaper price because it takes much longer than with a tech. We also ask clients to book in for the correct service they would like. You booked for an express gel manicure which takes 45 mins with a junior, we had to remove the gels that wasnt booked in for and you also wanted a full gel manicure which wasnt booked in either. We needed 1 hour 15 minutes for this.
Thank you for your feedback we really apreciate it as it enables us to keep up the 5* service that over 2000 people have reported.
We would also like to take this opportunity to invite you to talk to us further regarding this matter on info@jadeangel.co.uk
Kind regards
The Jade Angel team x
Verified review Visited November 2017
Posted 2 weeks ago
Awesome as always!

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