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Venue rating

4.3

66 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Imagine Spa at The Dower House Hotel
Imagine Spa at The Dower House Hotel
The Dower House Hotel,
Bond End, Knaresborough, North Yorkshire, HG5 9AL
United Kingdom

Hotel Spa

Imagine Spa at The Dower House Hotel
The Dower House Hotel,
Bond End, Knaresborough, North Yorkshire, HG5 9AL
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Imagine Spa at The Dower House Hotel part of Imagine Spas

Imagine Spa, Dower House Hotel combines fabulous spa treatments with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone or with friends and family you are assured a welcoming and friendly atmosphere that provides the perfect environment for you to exercise, relax and unwind.

From the moment you arrive we want you to feel at ease, so our friendly team will spend time with you to ensure we create the ideal experience for your visit.

All of our spa packages are time orientated so you won’t feel under any pressure to rush your visit. You will enjoy an amount of dedicated therapist time so you can try out whichever treatments catch your eye and then free time to relax in the leisure facilities.

However you chose to spend your time with us, our team of therapists will be on hand to guide you, just tell us the areas you want to work on and how you would like to feel when you leave.

With our fabulous spa thermal suite, pool and dedicated relaxation rooms, along with a nail lounge and treatment rooms, including a gorgeous Double room, which enables you to enjoy your indulgent treatment together with a loved one, we have everything you can Imagine......

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 66 reviews

5 stars 33
4 stars 22
3 stars 7
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Steam and Sauna Therapy (26)
  • Face
  • Facials (4)
  • Fitness
  • Swimming (24)
  • Hair removal
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (5)
  • Foot Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (11)
  • Nails
  • Gel Nails (2)
  • Manicure (3)
  • Pedicure (2)
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Verified review Visited March 2017
Posted 6 days ago
Had a lovely day. Very relaxing ☺ Will definitely go again.

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Verified review Visited February 2017
Posted 4 weeks ago
Great value for money. Nice and relaxing.

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Verified review Visited February 2017
Posted 1 month ago
As there was only one 30 minute slot left for treatment we shared it and had 15 minutes each. I had the 15 minute facial. It was excellent and made me feel really relaxed even though it was a short period of time. My skin was a lot better afterwards too.

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Verified review Visited February 2017
Posted 1 month ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 5 stars.

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Verified review Visited January 2017
Posted 1 month ago
Very relaxing, helpful staff, clean and not overcrowded. We didn't eat there but saw the menu and will definitely try it next time. A very pleasant morning. Recommended.

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Comments

Hi Ursula
Thank you so much for taking the time to leave us a review.
I'm really pleased to hear that you thought so highly of us, hopefully we will see you again soon.
Kindest Regards
Kerry-Louise
Spa Manager
Verified review Visited January 2017
Posted 2 months ago
Had a great and relaxing time after a busy christmas and new years! Spa is quite small however this is fine as it wasn't that busy when we went. Offered tea/coffee and robe, towels and slippers. Great facilities, would definitely recommend and go back!

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Comments

Hi Pacifica
Thank you so much for taking the time in leaving us a review,we really do appreciate all feedback.
I am really pleased you enjoyed your day with us, hopefully we will see you again soon.
Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited December 2016
Posted 2 months ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 4 stars.

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Comments

HI Lesley
Thank you for leaving us such a good rating.
hopefully we will see you again in the future.
Kindest Regards
Kerry-Louise
Spa Manager
Verified review Visited December 2016
Posted 2 months ago
Very relaxing

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Comments

Hi Catherine.
Thank you for leaving us a lovely review, hopefully we will see you again in the future.
Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited December 2016
Posted 3 months ago
Really lovely day. Quiet and calm. Relaxed atmosphere. Friendly staff.

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Comments

Hi Arriane
Thank you for leaving us a lovely review, I m really pleased that you enjoyed your day with us.
I am very proud of our stafff and the service that we provide and I m glad that you felt this way.
Hopefully we will see you again in the future.
Kindest Regards
Kerry-Louise
Spa Manager
Verified review Visited December 2016
Posted 3 months ago
Had a brilliant day my treatment was fantastic. There were a few children in the pool area which became quiet loud thank goodness for the relaxation room

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Comments

Thank you for taking the time in leaving us a review.
I am really pleased that you enjoyed your treatment with us, Our team of therapists are highly trained in delivering a consistantly high standard of treatment.
As a health club attatched to a hotel, we do occasionally have children in the pool, but we do monitor this closely. If you found thier behaviour to be unsatisfactory we would welcome guests to inform us so that we could address the situtation on the day.
Kindest Regards

Kerry-Louise
Spa manager
Verified review Visited December 2016
Posted 3 months ago
Really nice

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Comments

Hi Olivia

Thank you so much for leaving us such a kind rating.
Hopefully we will see you again in the future.
Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited October 2016
Posted 5 months ago
Very happy with this generally but some of the facilities weren't working like the foot spas and the sauna/steam rooms were having some maintenance work done in our last half hour of using the spa- unfortunately we weren't advised of this until actually on the day. I would go back again but would probably call ahead to check everything is working

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Comments

Hi Suzanne
Thank you for taking the time in leaving us a review.
I am realy pleased you enjoyed your day with us.
Unforutnelty, as with all spa's they do require maintenance but unforunetly we do have unexpected problems occur. we do however inform clients as soon as we know there is going to be work carried out, however on this instance, it was an error that occured that morning. I hope you can understand.
Kindest Regards
Kerry-Louise
Spa Manager
Verified review Visited September 2016
Posted 6 months ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 5 stars.

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Comments

Thank you so much for leaving us such a great rating
Hopefully we will see you again in the future. kindest Regards, Kerry-Louise, Spa Manager
Verified review Visited August 2016
Posted 7 months ago
I went for a Half Spa Day with 30 Minute Treatment and have awarded it 5 stars.

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Comments

Thank you for leaving us rating.
I am really pleased you enjoyed your day and your treatments with us.

Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited June 2016
Posted 8 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Comments

Thank you for leaving us rating Clare.
I am really pleased you enjoyed your day.

Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited June 2016
Posted 8 months ago
Nice relaxing experience, good facilities , friendly staff. The only negative, found the swimming pool rather small.

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Comments

Thank you for leaving us a review Peter, I'm really glad that you enjoyed your time with us.
Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited May 2016
Posted 10 months ago
Really helpful staff, quiet and relaxing spa not too busy! Great price. Would definitely recommend

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Comments

Thank you for takign the time in leaving us a review.
I am really pleased you enjoyed your day with us, and hopefully we will see you again in the future.
Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited April 2016
Posted 11 months ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 4 stars.

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Comments

Thank you for leaving us rating.
I am really pleased you enjoyed your day.

Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited April 2016
Posted 11 months ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 3 stars.

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Comments

Thank you for leaving us rating.
I am really pleased you enjoyed your day.

Kindest Regards

Kerry-Louise
Spa Manager
Verified review Visited April 2016
Posted 11 months ago
I went for a Exclusive 2 for 1 Half Spa Day and have awarded it 4 stars.

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Comments

Thank you for leaving us rating.
I am really pleased you enjoyed your day.

Kindest Regards

Kerry-Louise
Spa Manager
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