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Venue rating

3.9

19 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Imagine Spa at Copthorne Hotel Merry Hill
Imagine Spa at Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill,
The Waterfront, Level Street, Brierley Hill, Dudley, DY5 1UR
United Kingdom

Hotel Spa

Imagine Spa at Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill,
The Waterfront, Level Street, Brierley Hill, Dudley, DY5 1UR
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Imagine Spa at Copthorne Hotel Merry Hill part of Imagine Spas

Imagine Spa's are located throughout the UK in a variety of different locations and now to add to our portfolio we have taken over the treatment rooms at the Copthorne Hotel, Merry Hill, Dudley. Conveniently situated adjacent to the Merry Hill, shopping centre.

Imagine Spa is staffed by a team of professional therapists trained to the highest standards. We provide specialist face, massage and hand/nail spa treatments, our treatments incorporate the finest products. Expect to find products from BABOR and Jessica Nails.

We offer treatments and time orientated packages, all you need to decide is how you wish to feel upon leaving us, Relaxed, revitalised and restored bringing you back to your very best and making you look and feel amazing.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 19 reviews

5 stars 9
4 stars 5
3 stars 4
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Deep Tissue Massage (1)
  • Hot Stone Massage (6)
  • Steam and Sauna Therapy (8)
  • Swimming (9)
  • Therapeutic Massage (9)
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Verified review Visited January 2017
Posted 5 months ago
When I rang the copthorne to check the arrangements they said that you should not have booked me in as they were fully booked , having said that they did get a therapist in and she was very pleasant and we enjoyed out treatments . Not overly impressed with the place felt it was a little cramped and in need of refurbishment

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Verified review Visited April 2015
Posted 2 years ago
I went for a Spa Detox Exclusive Spa Day Incl. Choice of 30 Minute Treatment and have awarded it 4 stars.

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Comments

Lynn thank you for awarding us 4*, we do pride ourselves on offering a good experience and are very glad that you have rated us so.
Verified review Visited May 2015
Posted 2 years ago
Staff were welcoming, polite and very professional, definitely do it again, probably get 60 minutes instead of 30 and spend longer using the facilities.

Plan next visit

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Comments

Good evening Nathan and thank you for your kind comments regarding our team. We are very happy that you enjoyed your day with us and look forward to welcoming you back very soon!
Verified review Visited March 2015
Posted 2 years ago
Brilliant massaģe. Other amenities ok, but could have more variety. Also drink options bad.
travelled a long way, wont be bothering again

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Comments

Good evening Debbie and please accept my apologies in responding to you. I do thank you for your comments.
I am very sorry to hear that you were unhappy with the choice of drinks available, is there a specific option you were looking for?
I am very happy that you enjoyed your massage but am sorry to hear that you would not choose to return.
Verified review Visited March 2015
Posted 2 years ago
Fabulous massage by a lovely staff member. Very attentive and professional. It couldn't have been better. I felt well looked after. I will be going back.

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Comments

Hi Rhiannon and thank you for your comments.
We are delighted to hear that you enjoyed your time with us and the team were so attentive.
We hope to see you soon!
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