Lovely facial but not happy having had approx four appointments re-arranged at short notice due to staffing issues.
When I rang the copthorne to check the arrangements they said that you should not have booked me in as they were fully booked , having said that they did get a therapist in and she was very pleasant and we enjoyed out treatments . Not overly impressed with the place felt it was a little cramped and in need of refurbishment
Staff were welcoming, polite and very professional, definitely do it again, probably get 60 minutes instead of 30 and spend longer using the facilities.
Plan next visit
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Brilliant massaģe. Other amenities ok, but could have more variety. Also drink options bad.
travelled a long way, wont be bothering again