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Venue rating

3.7

124 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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IMAGES London - Kensington
IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Nail Salon

IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Opening hours

Mon - Sat 9:30 am - 7:30 pm
Sun 10:00 am - 6:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

IMAGES London - Kensington part of IMAGES Nails & Beauty Salons   Off-peak
This venue offers discounts on off-peak appointments.

We are dedicated in achieving high customer satisfaction by offering excellent nail and beauty services using good quality products in an attractive environment. All our technicians are fully trained and have a minimum of four years experience and receieve ongoing training.


We offer a wide range of beauty treatments and products, catering for the needs of both men and women. Our services ranges from the most basic services that are on offer in other nail salons such as manicures and waxing, to more exclusive treatments like 3D nail art and paraffin wax treatments, thus we are able to accommodate for all pockets and tastes at reasonable prices.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 124 reviews

5 stars 32
4 stars 42
3 stars 23
2 stars 17
1 star 10
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair removal
  • Bikini Waxing (1)
  • Hollywood Waxing (1)
  • Massage
  • Foot Massage (3)
  • Hand Massage (3)
  • Medical & Dental
  • Teeth Whitening (1)
  • Nails
  • Gel Nails (23)
  • Manicure (25)
  • Nail Extensions & Overlays (6)
  • Pedicure (46)
  • Two Week Manicure (34)
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Verified review Visited September 2016
Posted 3 days ago
My nails were done so badly - The woman doing my nails did not remove all of my previous shellac polish because 'it would ruin the nail' if they removed it anymore BUT I was told not to worry because it would wash off in the shower (?!?). You can still see the old polish through the new colour. The gel nail polish itself was all over the place and on some parts of the nail (mainly the top and side) it was missing.
I didn't want to say anything after the woman finished because I don't like being unkind when it's something silly like nails but the next day two of my nails broke because of the way they were filed and polish was done. Needless to say, I went back quite upset to get them fixed. One woman tried to convince me that my nails were very thin and that's why they broke which made me more upset as my nails are uncommonly strong and they never break.
Another woman fixed my nails - even she seemed quite surprised at how badly they were done. She asked me who had done them and when I showed who it was, she quickly stopped talking and didn't say anything more. She did the best she could to make them look acceptable and almost succeeded.
In the end, I appreciated how much time the second woman put into fixing my nails and I would consider going back if she were doing my nails. However, anyone running salon that thinks that the way my nails were done was acceptable will not have me as a client. I should also mention that, rightfully, they did not make me pay to have my nails fixed.

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Verified review Visited September 2016
Posted 1 week ago
They do lovely designs in the nails and there is also a great variety of colours available.

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Verified review Visited August 2016
Posted 2 weeks ago
Great value!

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Verified review Visited August 2016
Posted 4 weeks ago
It was a lovely experience - my manicure was good and kept well for a few days

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Verified review Visited August 2016
Posted 1 month ago
The employees at this salon are really really friendly and lovely however I can't say the same for the owner. Manicure and pedicure were nice but they charged me £10 to remove my shellac when I got there which I find expensive and should be mentioned here..

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Verified review Visited July 2016
Posted 1 month ago
Great gel nails as always and they are still looking great nearly 3 weeks later. Lovely staff.

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Verified review Visited July 2016
Posted 2 months ago
It was a good pedi, but quite difficult to communicate with a person who doesn't speak english, if you want something more specific.

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Verified review Visited July 2016
Posted 2 months ago
Staff are friendly and the everything is clean. Should of chosen shellac as my nail varnish came off the next day but the actual manicure and pedicure was great

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Verified review Visited July 2016
Posted 2 months ago
Not a very good application of the gel. Also had to pay 10£ on top for take off. A bit expensive.

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Comments

1 week ago
This place overcharged me just to get£5 tip! I was charged £50 for removal and shellac paint. Crooked and expensive.

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Verified review Visited May 2016
Posted 3 months ago
VERY NICE

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Verified review Visited May 2016
Posted 4 months ago
Had a manicure here. Good for those in High Street Kensington. Would recommend.

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Verified review Visited May 2016
Posted 4 months ago
Didn't worth my money/time.

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3 months ago
Absolutely agree.

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Verified review Visited May 2016
Posted 4 months ago
Overall Thresa did a good job but as we are a couple we expected our pedicures done at the same time! She was unfortunately left alone so had to do both of our feet at the same time which was effectively rushed and looking at our feet once we got home it wasn't the 'best' pedicure. But Theresa was lovely and very positive considering she had been stood up by another member of staff who was running late. Overall it was an ok experience. We probably won't be returning, however.

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Verified review Visited May 2016
Posted 4 months ago
I had Gel Nails done at this venue and I really recommend it. The service was lovely and it was very quick. Done in under 40 minutes!

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Verified review Visited April 2016
Posted 4 months ago
I had a The Essential Images Manicure & Pedicure and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 5 months ago
good service, fast and clean

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Verified review Visited March 2016
Posted 5 months ago
My first time there- I was very happy with the service and the staff. Definitely going again

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Verified review Visited April 2016
Posted 5 months ago
I had a The Essential Images Manicure & Pedicure and have awarded it 4 stars.

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Posted 5 months ago
I get manicure done Saturday afternoon and Sunday morning was completely destroyed without having done anything special. The shape was not good at all and they did it in a rush. I supposed the product was dry and/or not of a good quality. I went back to the place and tried to explain it to the owner and she just blamed me without even listening or trying to solve the problem in any way. I wouldn't recommend the place at all.

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Comments

3 months ago
I can totally see them doing that. Teresa did an extremely bad job on my shape and polish as well.

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Verified review Visited April 2016
Posted 5 months ago
Great pedicure. Lovely staff. Good value!

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