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Venue rating

3.7

59 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Horizons Health & Beauty Spa at Apollo Hotel
Horizons Health & Beauty Spa at Apollo Hotel
Apollo Hotel,
Aldermaston Roundabout, Basingstoke, Hampshire, RG24 9NU
United Kingdom

Hotel Spa

Horizons Health & Beauty Spa at Apollo Hotel
Apollo Hotel,
Aldermaston Roundabout, Basingstoke, Hampshire, RG24 9NU
United Kingdom

Opening hours

Mon - Fri 9:15 am - 8:00 pm
Sat - Sun 9:15 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Horizons Health & Beauty Spa at Apollo Hotel

Horizons Spa is a tranquil haven where not only can you escape from the cares of the outside world but where the very latest treatments in health and beauty await you. Relax in an oasis of calm and emerge refreshed and invigorated.The Hotel consists of 125 superb non smoking bedrooms which include luxury suites and executive rooms all equipped with Free WiFi high speed internet access, which combined with a large Conference Centre and Health Club makes the Apollo one of the best equipped hotels in Basingstoke.

The Gym consists of a luxurious indoor pool; steam room; sauna and spa pool, the perfect place to unwind after a busy day or after a workout in the well equipped gym on the first floor.

Our treatment rooms offer a wide range of ancient and modern treatments for both men and women.

We use the latest in equipment and products - Elemis, OPI, and St. Tropez to name just a few, offering top-to-toe treatments.

Please note treatments are on a first come first served basis, please call the spa to confirm times and treatment choices.

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Services

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Comments

Reviews (written by customers after their visit)

3.7

Venue rating

Based on 59 reviews

5 stars 13
4 stars 29
3 stars 14
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (34)
  • Face
  • Classic Facials (10)
  • Fitness
  • Swimming (37)
  • Massage
  • Indian Head Massage (3)
  • Therapeutic Massage (30)
  • Nails
  • Manicure (17)
  • Pedicure (12)
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Verified review Visited August 2016
Posted 1 week ago
I couldn't rate anything as closed due to flooding when we arrived for a surprise 40th for my sister. Whilst this could be an accident they had issues the day before and had told me it was all sorted.
Main issue with length of time for refund. As booked through last minute.com, they said not their refund to give. Promised several times that then manager would call me which didn't happen and i had to chase. They then said they would refund but didn't saying I had to wait for them to get their money back from last minute.com. They then said would refund by cheque - took 2 weeks to send to me. Had incorrect name on it -despite telling them several times the correct name etc. I would've expected better service and it not to take nearly 2 months to get nearly £300 refunded. So for this reason, I certainly would not recommend not just because of their inability to provide the service, but due to appalling customer service to resolve.

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Verified review Visited February 2017
Posted 1 month ago
I had a lovely day here with my Mum. Good value for money

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Verified review Visited October 2016
Posted 5 months ago
Quite good value for money. Facilities slightly disappointing and food had limited choice.

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Verified review Visited September 2016
Posted 6 months ago
I went for a Spa Appetiser Day with Afternoon Tea and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 7 months ago
Was disappointed by the size of the swimming pool and spa area. Very small compared to the size of the hotel. Three course dinner included for 2 nights but no vegetable offered? Literally served a steak on its own. Desert was also still frozen and inedible. Wifi did not work in our room which was very cold and we had to request a heater. Staff very pleasant but seemed unable to deal with the issues we had. Reception area very welcoming but room was disappointing, tatty and in need of refurbishment.

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