Good value stay. Nice and relaxing
The hotel as such was nice. Two weddings going on so not exactly relaxing...
It is important to note that the hotel and the spa are two different entities - so dealing with one doesn't mean they'll be aligned!
Extremely disappointed by the spa staff, service and products.
In a nutshell, good deal on accomodation/catering, but have low expectations on the rest.
I asked for both rooms to have birthday cakes in them however only one of the rooms had a cake. Once we got there we asked them to put another one in the other room and they put 2 slices of chocolate cake with a candle on top it looked so cheap and unprofessional, it looked like one of those Tesco cakes. We had no robes in one of the rooms, we waited 2 hours for them to come and send it our room. They got my name the wrong way round. All in all we had a better experience last time we came and visited the hotel and I don't think we will be going back again.
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second time, always great service! only down side is that the pool can get a little busy at times