Hellidon Lakes Golf & Spa

Hellidon Lakes Golf & Spa Hotel, Hellidon, Daventry, Northamptonshire, NN11 6GG
3.5
37 reviews
Hellidon Lakes Golf & Spa Hotel, Hellidon, Daventry, Northamptonshire, NN11 6GG

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3.5
37 reviews
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M
2 months ago
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I have already spoken to a staff member at treatwell about my experience but I was very disappointed with some aspects. I was told on my arrival that all my meals were included, breakfast dinner and 2 lunches. On ordering first lunch at the spa I waited 15/20mins for someone to appear and in the end I had to find someone. Was told then that only one lunch included. Hotel reception said lunch was provided on both days. Lunch arrived on time however I asked for prawn and advocado salad and there was no advocado,I mentioned this to staff member in lounge where I had lunch and he said I will let the chef know. I did not hear anymore. The pool area was very dark,pool was not as warm as I thought and you have to walk down a corridor to get to the pool from the changing rooms,no directions are given. It was too cold to relax on a lounger. On check in after lunch I was asked to give a credit card to set up a tab for 50£ which I thought was going to be used for my extras as I had to sign for them . On check out this was refunded back to my account and I was asked to pay for my extras. My 2 treatments were not as relaxing as I was hoping. The 50 minute back ritual was quite painful as it seemed that the therapist rather than massage my back and shoulders was more intent of pressing down on my shoulder blades causing them to creak and it was painful. I was asked what strength I liked but I have never experienced this pressure before. The oil and salt on day 2 which I paid for was meant to be 25mins and lasted 20 with same therapist.I was left to shower after and she said I will meet you outside for water. I sat outside,helped myself to water with no sign of her and after about 5 mins of waiting I got up to leave and she was behind the reception desk and said "are you ok"nothing more. I was asked to pay for this treatment before I received it! I was very disappointed by the spa and treatments. My room was comfortable but having had a hot bath before dinner I had to have a tepid shower the following morning. When I mentioned this on checkout I was told that They were changing the water tanks over but there were no notices up telling people. I have no issues with Treatwell as this was a package arranged by yourselves with helidon but I will not go again unless they up their game in the spa area.The lounge area was also dark. I believe that this hotel has been sold to a private consortium and is no longer a Q hotel,however rather than carry on perhaps they should refurbish the spa area to bring it up to scratch.
MRS Sarah Miller
3 months ago
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We made the best of our time and found the funny side of our afternoon at Hellidon Lakes. It started badly when the main access road to the hotel was closed, which we hadn’t been told was the case when we called earlier that day. We were offered a drink and danish each as part of our deal- unfortunately one of the drinks was never delivered and the danishes were frozen... literally still frozen. The pool was pretty chilly too and nobody could stay in there too long. The hot tub was tepid and there was no steam in the steam room... maybe rename as tepid tub and room room?! :-) the sofas in the bar were covered in stains and there was a butter sachet in the shower! We didn’t have a terrible afternoon overall but this wasn’t due to the facilities or service provided unfortunately- on the plus side, Hellidon Lakes is a beautiful location and the views from the cold swimming pool were stunning.
Anonymous
4 months ago
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The receptionist obviously found us a nuisance as we asked questions such as where is the spa, restaurant etc. First impression wasn’t good. After that tho all staff were brilliant. Spa area was basic and could do with bit of a tidy up. Cups for water were always empty. Pool was a good size. Food and drinks were amazing. Bedroom brill. I’d defo recommend it
natasha
5 months ago
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when we got there we waited 20 mins to be seen along with another couple that had already been waiting! Then they only had 2 robes so we had to go without until they found some, asked several times as u had to walk out into a main corridor just to go to changing rooms and toilets! We did eventually get some after a few hours, very small pool, felt U wasn't comfortable with more than a couple of people in there, loungers not a very comfortable area, steam room was very dark, the food was absolutely delicious and the waiting staff excellent, the massage was excellent and the lady lovely and very friendly
Tina
6 months ago
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About

Hellidon Lakes Golf & Spa
Hellidon Lakes Golf & Spa Hotel
Hellidon
Daventry
Northamptonshire
NN11 6GG

Hellidon Lakes Golf and Spa Hotel is nestled in 220 acres of beautiful rolling Northamptonshire countryside. Just 14 miles off the M40 and 20 minutes from the M1 the hotel is also just 15 miles from Silverstone.

The hotel name derives from the eight sparkling lakes within the beautiful landscaped grounds. Whether gazing out from the restaurant or enjoying a round on the 27 hole golf course, the stunning lakes and spectacular scenery make Hellidon Lakes a gem in the Northamptonshire countryside. Hellidon Lakes offers something for everyone, whether you are looking for a retreat, a spa break, a golfing trip or a base for a family holiday.

There are 110 bedrooms beautiful rooms available, with amenities such as complimentary WiFi. The hotel spa boasts six treatment rooms for all your pampering needs, as well as a swimming pool, sauna, steam room and gym.

Along with its 27 hole golf course, Hellidon Lakes has tennis courts and four 10 pin bowling lanes available for you to enjoy.

MonMonday
9:00AM5:30PM
TueTuesday
9:00AM5:30PM
WedWednesday
9:00AM5:30PM
ThuThursday
9:00AM8:30PM
FriFriday
9:00AM5:30PM
SatSaturday
9:00AM5:30PM
SunSunday
9:00AM5:30PM

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