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Venue rating

4.1

159 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Health Chinese Clinic Tottenham Court Road
Health Chinese Clinic Tottenham Court Road
118 Tottenham Court Road,
London, W1T 5AN
United Kingdom

Massage & Therapy Centre

Health Chinese Clinic Tottenham Court Road
118 Tottenham Court Road,
London, W1T 5AN
United Kingdom

Opening hours

Mon - Fri 11:00 am - 9:00 pm
Sat - Sun 12:30 pm - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Chinese Clinic Tottenham Court Road

Health Chinese Clinic is a medical centre specialising in traditional Chinese medicine.

Located right on Tottenham Court Road - close to Warren Street Station - their therapists offer acupuncture, a range of massage treatments and reflexology in fuss-free surroundings.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 159 reviews

5 stars 72
4 stars 57
3 stars 19
2 stars 7
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (36)
  • Body Treatments (7)
  • Cupping (11)
  • Counselling & Holistic
  • Ear Candling (14)
  • Moxibustion (1)
  • Traditional Chinese Medicine (1)
  • Massage
  • Deep Tissue Massage (57)
  • Face Massage (3)
  • Lymphatic Drainage Massage (9)
  • Reflexology (8)
  • Thai Massage (3)
  • Therapeutic Massage (16)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 4 days ago
Customer service and organisation was a bit lacking. The treatment room was small and a little dingy. Had to wait a bit before having fragment despite arriving on time. The treatment itself was good and reasonably priced. The man's English was not great so that was a bit limiting in terms of being able to explain different options, benefits etc

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Verified review Visited May 2016
Posted 1 week ago
Probably need more than 1 treatment but great and efficient service with someone who knows what they are doing.

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Verified review Visited April 2016
Posted 4 weeks ago
Good place to be😊

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Verified review Visited April 2016
Posted 1 month ago
great massage - i felt amazing afterwards.

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Verified review Visited April 2016
Posted 1 month ago
Quite a basic setting but good acupuncture. I never know if the hard sell for a course of treatment is true or just to get money out of you!

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Verified review Visited March 2016
Posted 2 months ago
Amazing Massage! I have a lot of problems with my back and neck and needed a deep tissue massage. Usually in other places I had been before the massages are never hard/deep enough or I didn't really didn't feel it helped improve the pain.
When I had to show a couple of times the Treatwell booking before they found it, and the place doesn't look mega elegant but personally I just care about the treatment itself and if it's effective, and that was very good. He asked me if I wanted to be massaged on the legs as well apart from the back and shoulders, and did just what I asked for, with the perfect pressure and not slowing the rhythm one second. I guess it depends what each person likes but for me it was suitable for my back problem and felt my knots were better right after. He even applied some hot stones at the end which felt great. I had been there before and got the massage from another lady, that time I didn't enjoy it that much as she seemed inexperienced and had no strength at all, but will definitely go back again and ask for the guy to do it!

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Verified review Visited February 2016
Posted 3 months ago
Sadly this was not a good experience for me. I booked this treatment quite last minute so they hadn't received my booking when I got there so had to wait 20 minutes. However I did tell the lady when I got there that I had booked online and she didn't check it anywhere so obviously wouldn't have known about my booking.
I was taken to the room which was fine and said I wanted focus on my tight shoulders. There was no consultation and the lady spoke little English. The massage was then quite rough (I prefer a firm massage but this was indeed very ROUGH) It was a deep tissue massage but seemed to focus on my jaw quite a lot which actually really hurt. I told her it hurt and she laughed (nervously I can only presume)

There were some part of the massage that was fine but other times I felt like I was being prodded rather than being massaged.
Even little things like the towel was sometimes just on a heap on top of me and didn't really cover me up properly.

Towards the end she cleaned me off with a hot towel and then said it was finished. I looked at the clock and it she had only done half an hour for a 45 minute treatment! Part of me just wanted to leave but I couldn't justify paying £45 for 30 minute. She carried on reapplying oil and with the uncomfortable jaw massaging which I asked her again to stop.

When she finished she dried me off with the COLD wet towel she had previously used.

On the way out I was asked how the massage was and I just said fine as I wanted to get out of there!

I hadn't read reviews before I booked as it was very last minute and just went on the star rating. I would not recommended this place sadly.

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Verified review Visited February 2016
Posted 3 months ago
I suffer from eczema on my face so visited the Health Chinese Clinic for a 45 min session. It isn't anything fancy but for the price, this place is pretty cheap considering the central location.
The therapist was perfectly nice, although didn't spend very much time considering the issue I had come to have treated, That said, she was very quick, it was completely painless and she seemed to know exactly what she was doing so time will tell whether it makes a difference to my condition.
She did mention on the way out that they offer discounts on multiple treatments which is good ot know for future bookings.

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Verified review Visited February 2016
Posted 3 months ago
Most certainly the worst experience to date. They didn't know I had appointment - although once they checked their diary they said I was booked in but not sure what for, acupuncture? Explained it was for therapeutic massage and showed them confirmation email from Treatwell. They were still not happy! They wanted to know what I had booked and how much I had paid as that affected the treatment I would get?? I explained that I had booked via Treatwell for 60 mins Therapeutic massage. They were still not happy so I offered to phone Treatwell and started to call when suddenly they said no problem and took me upstairs. I was left in the room and told David would be with me shortly, so I waited. From outside the door he asked if I was ready- no written consultation form so I assumed he would do a verbal consultation - but nothing! The room was cold and possibly explains why he was wearing a shirt and jumper. First time I have been massaged by someone wearing a jumper! This also reflected the massage too- which differed from anything I have had before- I appreciate that there is often a difference between Chinese medicine approaches and ITEC or BTEC qualified therapists but this was 10 mins of just neck, 5 mins of head massage, a bit of back, both arms and hands and then a few minutes on the back of legs! It certainly wasn't therapeutic or effectual - he commented mid way through that I was stressed- which is pretty lame diagnosis- and not exactly in depth that some of the other reviews have stated. If ever there was a case for more regulations in massage standards that I would recommend this be placed top of the list. No after care advice, no offer of water or shown where toilets were but more worryingly no consultation - I guess few people are allergic to baby oil but he should have asked about my general health before starting the treatment.

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Verified review Visited February 2016
Posted 3 months ago
My face was swollen for a month after the rhinoplasty, so I decided to try Lymphatic Drainage massage on my face, since I've previously had a good experience with this clinic ...I can see a big difference after only one treatment and I'll definitely come back!

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Verified review Visited January 2016
Posted 3 months ago
The appointment started late and the reflexology I had was very painful and extremely non relaxing. It had the opposite effect desired and I was very disappointed. It was a total waste of money.

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Verified review Visited February 2016
Posted 3 months ago
The massage was very deep and amazing

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Verified review Visited January 2016
Posted 3 months ago
Had a 30min therapeutic massage to get rid of some pain in my shoulder and neck. It was firm just as I needed it and the doctor was very informative about how I can prevent further pain

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Verified review Visited January 2016
Posted 3 months ago
Very friendly staff and comfortable environment. However, my masseuses didn't really speak English which was a problem because I was trying to tell her about some problems I have with my back and she didn't understand me. She did however seem to pick up on any pain I experienced and gave me a thorough massage, I just think it would have been better if we could fully communicate.

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Verified review Visited January 2016
Posted 3 months ago
I had a Mini Massage(Neck Shoulder) and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 3 months ago
I booked a deep tissue massage and I got a chinese treatment massage instead. He gave some good advice and was professional, Massage was good and I did feel it in the muscles after a day. However there was a homeless looking guy in the reception and another same type sitting with him when leaving. I found it strange.

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Verified review Visited January 2016
Posted 4 months ago
I went for a massage at the Health Chinese Clinic on Tottenham Court Road on Monday because I had a headache that painkillers would not cure.
The massage itself was fantastic, probably up there with one of the best I've ever had. The pressure was perfect and it really did ease my headache. The massage lasted the full hour and I left feeling a lot better.
I would highlight that do not go expecting a 'spa' like treatment. The rooms are clean and comfortable but I would say it was a no frills experience.
I did come back to the office and iv'e recommended the clinic to a number of people already,

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Verified review Visited January 2016
Posted 4 months ago
Really great massage from a staff member called David, highly recommend. He was very attentive to areas of certain knots and pains, feel great after. many thanks!

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Verified review Visited December 2015
Posted 5 months ago
Good

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Verified review Visited December 2015
Posted 5 months ago
Very good massage for the money I had to pay and very friendly staff.

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