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Venue rating

4.0

168 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Club, Gym & Spa at Hallmark Hotel Gloucester
Health Club, Gym & Spa at Hallmark Hotel Gloucester
Hallmark Hotel Gloucester,
Matson Lane, Gloucester, Gl4 6EA
United Kingdom

Hotel Spa

Health Club, Gym & Spa at Hallmark Hotel Gloucester
Hallmark Hotel Gloucester,
Matson Lane, Gloucester, Gl4 6EA
United Kingdom

Opening hours

Mon - Tue 10:00 am - 6:00 pm
Wed 10:00 am - 8:00 pm
Thur - Sat 10:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Club, Gym & Spa at Hallmark Hotel Gloucester part of Hallmark Hotels

Enjoy an invigorating workout in the gym or be pampered by an experienced therapist at our luxurious spa in Gloucester.

Relax and revitalise yourself at the Hallmark Hotel Gloucester Spa with a luxurious pampering by an experienced therapist.

Our in house beauty spa offers a wide range of treatments fo you to indulge in. See Equ-Librium for further information.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 168 reviews

5 stars 52
4 stars 69
3 stars 32
2 stars 8
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Steam and Sauna Therapy (23)
  • Face
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (24)
  • Fitness
  • Swimming (23)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (1)
  • Indian Head Massage (2)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (70)
  • Nails
  • Manicure (8)
  • Pedicure (9)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 2 weeks ago
Despite explaining to the therapist prior to the massage that I predominately wanted her to focus on back, neck and shoulder area, this did not happen. The therapist explained she likes to start on the front which was fine but I do not feel that anymore than 10 minutes was spent on my back, neck and shoulder area in total. The therapist was sat down throughout most of the massage and she moved the bed I was led on to ensure she didn't have to get up too much, I'm not entirely sure how a full body massage can be carried out when a therapist is sat down but this was the experience I encountered. The therapist also left the room on 2 separate occasions during the massage for 5 minutes at a time which is unusual considering I have had many massages before and my brother is a qualified masseur. It stated on the treatwell website the massage should be 55 minutes long for £50, I was booked in for 2pm and the massage didn't start until at least 2.10-2.15pm, however, the therapist had finished by 2.50pm bearing in mind she left the room on 2 occasions for 5 minutes each time, in turn, this effectively equated to me spending £50 on a 30 minute massage. The therapist did not ask me if the pressure was ok at any point during the massage, she also seemed bored and uninterested in her job and was yawning and huffing all the way through. I previously booked a massage here which was fantastic and the therapist really listened to my needs and delivered a great service. If I were to go back, which is now unlikely, I would only accept being booked in with my previous therapist Dawn as opposed to Chloe who I experienced this weekend.

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Verified review Visited February 2016
Posted 3 months ago

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Verified review Visited February 2016
Posted 3 months ago
No I wouldn't recommend as when you try and book so many obstacles in your way
..if you don't want people to use Groupon vouchers why let us buy them the girl on reception was the rudest receptionist I have ever come across please call me so I can go through exactly what happened never in my life have I been treated like it!!!

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Verified review Visited February 2016
Posted 3 months ago

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Verified review Visited January 2016
Posted 3 months ago

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Verified review Visited January 2016
Posted 4 months ago
I booked the indulge package for myself and my partner. Happy with everything on the whole, a 25 minute treatment was included as was use of the facilities towels and gowns. It was however massively let down by the included lunch, there was exceptionally bad choices. When the lunch arrived it was mediocre at best, i used to work as a care worker supporting adults with learning disabilitys, the food that they used to make in the center was of a much higher standard than that of the hallmark spa. Having paid £100 I would of expected something of a higher standard. Very bad form indeed.

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Verified review Visited January 2016
Posted 4 months ago
I had a Waxing and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 4 months ago

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Verified review Visited January 2016
Posted 4 months ago
Better than expected, a lovely relaxing day.

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Verified review Visited December 2015
Posted 5 months ago

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Verified review Visited December 2015
Posted 5 months ago
Fabulous hotel friendliest staff ever, nothing was to much trouble. Read a few on line reviews after booking, but have to say these people seemed like they were talking about somewhere different, spa and pool were brilliant, massage was very relaxing, just what was needed before the Christmas hustle and bustle

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Verified review Visited December 2015
Posted 5 months ago
Good value for money.

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Verified review Visited December 2015
Posted 5 months ago
Everything was lovely. The staff extremely friendly and gentle. The dinner extremely good and the massages first class! Special praise to Harriet and Steve in the Spa area. Going back again for sure!

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Verified review Visited December 2015
Posted 5 months ago

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Verified review Visited November 2015
Posted 5 months ago
I went for a One Night Dinner, Bed & Breakfast Special Spa Break and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 5 months ago

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Verified review Visited November 2015
Posted 5 months ago
Excellent day, friendly staff, good food and fantastic service. Going back again soon.

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Verified review Visited November 2015
Posted 5 months ago

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Verified review Visited November 2015
Posted 6 months ago
The service was amazing, friendly welcoming staff, excellent massage, good food extra drinks given free of charge

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Verified review Visited November 2015
Posted 6 months ago
Changing rooms could do with updating. No charge for towels, robe and slippers would better the experience. The massage was one of the best I have had though. Deal would be better to include treatment rather than afternoon tea. Afternoon tea was good, but a choice of tea would be good and warm scones.

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