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Venue rating

4.0

453 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Mercure Maidstone Great Danes Hotel
Mercure Maidstone Great Danes Hotel
Mercure Maidstone Great Danes Hotel,
Hollingbourne, Maidstone, Kent, ME17 1RE
United Kingdom

Hotel Spa

Mercure Maidstone Great Danes Hotel
Mercure Maidstone Great Danes Hotel,
Hollingbourne, Maidstone, Kent, ME17 1RE
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.0

Chain rating

Based on 453 reviews

5 stars 154
4 stars 184
3 stars 87
2 stars 14
1 star 14
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (319)
  • Face
  • Makeup (1)
  • Fitness
  • Cardio Training (3)
  • Running (1)
  • Swimming (324)
  • Tennis (2)
  • Massage
  • Therapeutic Massage (20)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (1)
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Verified review Visited March 2018
Posted 3 weeks ago
The hotel was nice, the food was good with a good variety of options. Our stay was slightly let down by the swimming pool and jacuzzi being out of action when we arrived, although the staff were lovely and very understanding of our disappointment and gave us a partial refund and drinks vouchers it did affect the relaxed feeling you expect from a spa break. Despite this I would go again, but would maybe check the facilities beforehand.

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Verified review Visited March 2018
Posted 3 weeks ago
I went for a Exclusive Afternoon Tea with Leisure Day Pass and have awarded it 5 stars.

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Verified review Visited March 2018
Posted 1 month ago
Hotel was nice, staff were very friendly, treatment was good the staff member from the spa was particularly excellent. Food was very good. Unfortunately the pool and Jacuzzi were out of order. No one told us and whist we appreciate it was due t the poor weather there was no effort to compensate for what was a large part of the spa experience which has led to such a low overall score I'm afraid.

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Verified review Visited February 2018
Posted 1 month ago
Lovely hotel friendly staff baring one lady at breakfast that quite clearly didn't want to be at work that day! but we have all been there I suppose. the only down side was dinner chips were not cooked properly and gammon was raw. However the starter was amazing. Would definitely go back I would just eat out instead of in the hotel for dinner.

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Verified review Visited February 2018
Posted 1 month ago
We had a lovely time!! The hotel was comfortable clean and can’t fault the values for money. We’ll be back

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