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Venue rating

4.0

114 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Health Club and Spa at Hallmark Hotel Bournemouth
Health Club and Spa at Hallmark Hotel Bournemouth
Hallmark Hotel Bournemouth,
Durley Chine Road, Bournemouth, Dorset, BH2 5JS
United Kingdom

Hotel Spa

Health Club and Spa at Hallmark Hotel Bournemouth
Hallmark Hotel Bournemouth,
Durley Chine Road, Bournemouth, Dorset, BH2 5JS
United Kingdom

Opening hours

Mon - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Club and Spa at Hallmark Hotel Bournemouth part of Hallmark Hotels

With seven miles of golden sand and sparkling sea, the cosmopolitan town of Bournemouth has it all - a variety of shops, restaurants, buzzing nightlife and endless countryside with beautiful award-winning gardens and water sports galore. The Hallmark health club & spa is the ultimate haven for relaxation, located in a tranquil setting in the vibrant resort of Bournemouth.

Our fully equipped gym, swimming pool and stunning spa area, along with the luxury treatment rooms, provide all guests with the complete spa experience. You’re certain to leave feeling refreshed and truly spoilt! Relax and revitalise yourself at the health club and spa at Hallmark Hotel Bournemouth. Enjoy an invigorating work out in the gym or be pampered by an experienced therapist.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 114 reviews

5 stars 32
4 stars 49
3 stars 22
2 stars 7
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Body Wraps (5)
  • Steam and Sauna Therapy (47)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Facials (24)
  • Fitness
  • Swimming (49)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (2)
  • Hot Stone Massage (5)
  • Swedish Massage (24)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (1)
  • Manicure (12)
  • Pedicure (9)
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Verified review Visited September 2016
Posted 1 day ago
I went for a One Night Luxury Spa Break and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
I went for a Pampering Spa Day with Afternoon Tea and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 1 week ago
Staff were friendly and helpful. Treatment rooms were clean and fit for purpose, if not luxurious, and the staff were professional and pleasant. Our cream tea was satisfactory and so was the service.
Unfortunately the spa facilities were tired and in need of upgrade. The pool area was very dark and felt dismal rather than relaxing. We decided to have coffee outside on the large patio which led onto a grass area with sun beds. It was such a pity that the tables were dirty and the floor covered in cigarette ends, some of the plastic sun beds were broken and there was litter on the grass. No one was clearing up the mess and although it was only 10.30 the staff member who served us coffee was wearing a stained uniform.
The worst issue,however, was the ladies' changing room which was appalling. All I can say is that my friends and I regularly do spa days all over the south of England and this was the first time we have ever decided to get dressed after our treatments and shower at home!!

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Verified review Visited August 2016
Posted 3 weeks ago
My partner and I had a one night luxury spa package which was brilliant. The staff, food and facilities were lovely. We both had a full body massage with Leanne who was amazing and this was the best massage ever with her really working out the knots in my neck and legs. Although painful (my fault for not stretching enough at the gym) we laughed the whole time and ended with a relaxing face massage. The only issues were the sauna not being particularly hot, the steam room being ridiculously hot and the cave type room not working. Our room was lovely and clean, bed very comfortable however the shower was weak and the bathroom look sad and in need or revamping. Other than this I would stay here again as the staff were lovely and extremely helpful, even to one guest who was rude for no reason to a member of the bar staff.

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Verified review Visited August 2016
Posted 1 month ago
I opted for the Swedish Back Massage with Mary, who was very friendly and very good! Lovely massage set us up for the day. The afternoon tea was also very good and freshly made,
The actual spa facilities were a bit tired to be honest, and the changing rooms were tiny with just one small shower and toilet.
However, for the money spent, the staff were very friendly and helpful and I feel as though I did get value for money by the treatment and afternoon tea. We viewed the spa facilities as an added extra and on that basis you can't really complain.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Two Night Energising Escape Spa Break and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
Had an amazing spa weekend, spa was lovely and relaxing. Treatments are superb. Special thanks to Lisa, who was warm, friendly and an extremely good therapist.

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Verified review Visited August 2016
Posted 1 month ago
Absolute perfect weekend, the hotel and food was brilliant and the spa for also! defo very good value! i would 100% return!

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Verified review Visited August 2016
Posted 1 month ago
Hotel shabby and in need of facelift. Entrance down the stairs to the spa is a disgrace. A real turn off before you arrive. The lounge bed covers around the pool were filthy and again very disheartening .
The treatments were good if a little hurried. Staff good. Lunch most enjoyable.

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Verified review Visited July 2016
Posted 2 months ago
I went for a Indulge Spa Day and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 2 months ago
I went for a Two Night Energising Escape Spa Break and have awarded it 4 stars.

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Verified review Visited June 2016
Posted 3 months ago
I went for a Indulge Spa Day and have awarded it 4 stars.

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Verified review Visited June 2016
Posted 3 months ago
I went for a Relax Spa Day and have awarded it 4 stars.

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Verified review Visited June 2016
Posted 3 months ago
Excellent luxury spa weekend booked for my daughters 40th, with best friends! Staff all very helpful and friendly, food very good and well served. Room a little tired and could do with update, but overall this did not upset our enjoyment of the weekend!

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Verified review Visited May 2016
Posted 4 months ago
Lovely massage - did me the world of good and Sophia was lovely

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Verified review Visited May 2016
Posted 4 months ago
Very good value for money and definitely will be going back.

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Verified review Visited May 2016
Posted 4 months ago
I had a Hot Stone Massage, ELEMIS Freestyle Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 5 months ago
It was a gift for my boyfriend, we have enjoyed our day there

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Verified review Visited April 2016
Posted 5 months ago
Overall, a lovely stay in a nice hotel. Massage was lovely.

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Verified review Visited April 2016
Posted 5 months ago
Have been to this hotel before and it is always beautiful. Reception were friendly professional & welcoming. Room was ready early so added bonus. Room was lovely large airy and spotlessly clean. Lunch, dinner & breakfast were included in our package all were delicious with a good varied menu. Unfortunately there seems to be some miscommunication with their booking system I telephoned the hotel direct & booked lunch dinner & our Spa treatments but upon arrival no record of my bookings could be found. Not a problem for lunch & dinner but the Spa was completely full & we were unable to have our Spa treatment which was very disappointing as this was one the main reason for our stay.

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