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Venue rating

4.0

97 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Club and Spa at Hallmark Hotel Bournemouth
Health Club and Spa at Hallmark Hotel Bournemouth
Hallmark Hotel Bournemouth,
Durley Chine Road, Bournemouth, Dorset, BH2 5JS
United Kingdom

Hotel Spa

Health Club and Spa at Hallmark Hotel Bournemouth
Hallmark Hotel Bournemouth,
Durley Chine Road, Bournemouth, Dorset, BH2 5JS
United Kingdom

Opening hours

Mon - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Club and Spa at Hallmark Hotel Bournemouth part of Hallmark Hotels

With seven miles of golden sand and sparkling sea, the cosmopolitan town of Bournemouth has it all - a variety of shops, restaurants, buzzing nightlife and endless countryside with beautiful award-winning gardens and water sports galore. The Hallmark health club & spa is the ultimate haven for relaxation, located in a tranquil setting in the vibrant resort of Bournemouth.

Our fully equipped gym, swimming pool and stunning spa area, along with the luxury treatment rooms, provide all guests with the complete spa experience. You’re certain to leave feeling refreshed and truly spoilt! Relax and revitalise yourself at the health club and spa at Hallmark Hotel Bournemouth. Enjoy an invigorating work out in the gym or be pampered by an experienced therapist.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 97 reviews

5 stars 26
4 stars 40
3 stars 21
2 stars 6
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (5)
  • Steam and Sauna Therapy (38)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (22)
  • Fitness
  • Swimming (40)
  • Massage
  • Aromatherapy Massage (2)
  • Stone Massage Therapy (4)
  • Swedish Massage (21)
  • Therapeutic Massage (2)
  • Nails
  • Gel Nails (1)
  • Manicure (11)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 6 days ago
It was a gift for my boyfriend, we have enjoyed our day there

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Verified review Visited April 2016
Posted 1 week ago
Overall, a lovely stay in a nice hotel. Massage was lovely.

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Verified review Visited April 2016
Posted 2 weeks ago
Have been to this hotel before and it is always beautiful. Reception were friendly professional & welcoming. Room was ready early so added bonus. Room was lovely large airy and spotlessly clean. Lunch, dinner & breakfast were included in our package all were delicious with a good varied menu. Unfortunately there seems to be some miscommunication with their booking system I telephoned the hotel direct & booked lunch dinner & our Spa treatments but upon arrival no record of my bookings could be found. Not a problem for lunch & dinner but the Spa was completely full & we were unable to have our Spa treatment which was very disappointing as this was one the main reason for our stay.

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Verified review Visited April 2016
Posted 2 weeks ago
I had a Aromatherapy Massage and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 2 weeks ago
Had a lovely evening for my partners 21st could not fault our experience at all lovely place,lovely people very happy partner :)

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Verified review Visited April 2016
Posted 2 weeks ago
I went for a One Night Sunday Sanctuary Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 4 weeks ago
Great value for money. Fantastic food and treatment

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Verified review Visited March 2016
Posted 1 month ago
We were pleasantly surprised with our stay. The staff were incredibly welcoming and very friendly. The spa was busy so we had to make do with the 25 minute sessions, but that was our fault for not booking them sooner. That said the facials were very good; the back and shoulder massage very through; nails well done and a good range of colours. The spa facilities looked very new and when I heard they were not then they are well-maintained. The food was very good, I had low expectations of such a good deal and the range and quality of the food far exceeded these. A great dinner, good choice of breakfast including very fresh pastries and a nice lunch. Restaurant managers were both excellent.

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Verified review Visited March 2016
Posted 1 month ago
I went for a One Night Sunday Sanctuary Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 1 month ago
Really enjoyed the weekend at this hotel, except they had no recollection of the booking!! Spent a while sorting this out but was given a complimentary bottle of wine as an apology!!
The spa was awful!! Full of wet towels and robes and half eaten strawberries from previous clients!!!! The pool and jacuzzi were freezing!!!!! So cold could not swim and everything was cold and dark so couldn't even sit out and read if wanted too.
The massage was excellent (Lisa) and the food was lovely with excellent service (eve meal)
Overall if the spa had been better and the room not quite so hot (heating on all night) it is a great experience.
I took my daughter for a well earned rest from her hectic life, shame all wasn't great but think it did the job!!!!

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Verified review Visited March 2016
Posted 1 month ago
Never had a full body massage or hot stones massage would recommend to all my family and friends without any hesitation well done. :-)

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Verified review Visited March 2016
Posted 1 month ago
My first ever facial - it was so nice! Lisa was fab and tailored it to the needs of my skin. Would definitely go again!

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Verified review Visited March 2016
Posted 1 month ago
I had a really lovely stay at the Hallmark Hotel. I went with my friend and we chose the Sunday package. The value for money was really good - it costed us £69 each which included: Use of the spa, 1 treatment each, hotel room for the night, a 3 course meal and breakfast.

We checked in without any issues and then went down to the spa. There was no one on the desk at the spa so we had to wait a while. I then had a neck, shoulders and back massage which was really nice and relaxing. The spa itself wasn't amazing but we still enjoyed it - it has a swimming pool, jacuzzi, steam room, sauna, aromatherapy room and a chill out room with deck chairs.

The spa closed at 8pm and we then got ready and went to dinner. We didn't know what to expect but were told our voucher entitles us to a 3 course meal and we could choose anything from the menu. The food was really nice and there was lots to choose from on the menu. The service was a bit slow but we weren't in a rush so we didn't mind.

The hotel room was really nice but it was far too hot and we couldn't find a way to turn the heating down. We opened the windows but still found it difficult to sleep as it was so warm. When we went the breakfast the next morning, the dining room was also boiling hot! Apart from that I have no complaints!

Breakfast was nice - it was a buffet with hot foods, pastries, cereals, toast, yoghurts etc.

After breakfast we went back to the spa until 1pm (they said we could stay in there all day if we wanted to) so we were definitely able to get our money's worth of the spa!

Overall we had such a lovely stay here and I would definitely come back! The deal was also great value for money and I would recommend.

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Verified review Visited March 2016
Posted 1 month ago
I went for a One Night Girls Night In Spa Break and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
I had a Aromatherapy Massage and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
What a great team, had a fantastic facial and they even managed to get my short 'working' nails looking glam. Would go back - just not stay at the hotel or bother with the spa

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Verified review Visited February 2016
Posted 2 months ago
Small dirty changing rooms only big enough for about 6 people to change in with only 2 provate changing rooms, despite the fact that the spa had about 40 people in that day. Not enough lockers, spa area very dated and not very clean either, no separate toilet facilities, dangerous slippery wet floor. Far too much chlorine in pool and jacuzzi, mineral cave with no minerals, slow service in the restaurant, no plain scones availlable at afternoon tea despite saying on the menu that there was a choice of plain or fruit. The massage and manicure were good but that is the only positive about this place.

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Verified review Visited January 2016
Posted 2 months ago
Wonderful treatment and spa time at the hallmark

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Verified review Visited February 2016
Posted 2 months ago
I had a Elemis Skin Specific Fruit Active Glow Facial , Elemis Skin Specific Exotic Moisture Dew Facial and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 2 months ago
We waited for quite a while to be seen to and no one seemed to know we were booked in... The staff seemed to think we hadn't booked? But rather than look into it just asked us '...do you have any proof?' There were also no robes so we had to wear our wet towels everywhere which was a shame. The facilities were good and I enjoyed my massage but again, at afternoon tea. We sat down and weren't seen to and when we asked - 'yeah but did you book?' Yes. 'You know the spa day is separate and you have to pay for afternoon tea' yes we did and we booked it. Rather than again, looking into it - the man seemed a little accusatory. Not happy with this. Shame about the staff and their organisation as the day was great other than this.

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