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Venue rating

4.6

68 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Hair@1618
Hair@1618
16-18 Temple Row,
Great Western Arcade, Birmingham, B2 5HG
United Kingdom

Hair Salon

Hair@1618
16-18 Temple Row,
Great Western Arcade, Birmingham, B2 5HG
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Thur 10:00 am - 8:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun 10:30 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Hair@1618   Off-peak
This venue offers discounts on off-peak appointments.

Hair@1618 is a professional hair salon located in the heart of Birmingham City Centre's vibrant commercial and shopping area.

The Hair@1618 team is dedicated to ensuring that clients receive the very best professional hairdressing service in a welcoming and friendly relaxed atmosphere. We take time to fully understand our clients needs and our team of experienced stylists ensure all our clients leave us eeling relaxed, rejuvenated and looking their very best.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.6

Venue rating

Based on 68 reviews

5 stars 52
4 stars 11
3 stars 3
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Brazilian Blow Dry Keratin Treatment (5)
  • Hair Colouring and Highlights Treatments (14)
  • Hair Conditioning and Scalp Treatments (2)
  • Haircuts and Hairdressing (38)
  • Ladies' Haircuts (15)
  • Men's Haircuts and Hairdressing (6)
  • Medical & Dental
  • Teeth Whitening (1)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 2 weeks ago
As I walked in, the receptionist offered to take my coat and asked me to sit down in the waiting area. While waiting, she asked if i would like tea, coffee.
I asked for water!
My appointment was booked for 10:45 and I was seen at 11:00 which was disappointing. When I sat down to have my haircut, the stylist has given me a consultation of how I want my hair to be done. And, then had my hair washed. Then sat back to the original seat.
Overall, I'm happy with my haircut but could have been better by spending more time with it. At the end, I felt she was rushing.

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Verified review Visited June 2016
Posted 4 weeks ago
Great haircut and lovely relaxed atmosphere! Will definitely be back again.

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Verified review Visited May 2016
Posted 1 month ago
I had a Ladies Haircut & Finish and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 2 months ago
Listened to everything i asked for and did exactly how i imagined

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Verified review Visited April 2016
Posted 3 months ago
I had a Ladies Haircut & Finish and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 3 months ago
I hate having to choose a hairdressing salon, however for once I felt really happy when I left.

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Verified review Visited February 2016
Posted 4 months ago
I had a Men's Haircut & Finish and have awarded it 3 stars.

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Verified review Visited February 2016
Posted 5 months ago
I had a Ladies Restyle and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 5 months ago
Very unhappy ...I paid top money on treat well for a hair appointment with the director. They didn't find my appointment when I went in and then they took my phone off me and asked if it would be okay and check with the owner firs whether I could have it done.then the girl who did my hair had only been hairdressing for five years but because I paid the money to treat well I didn't get anything back felt I was taken for a ride and really unhappy with the whole experience.

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Comments

4 months ago
Diana I am sorry that your visit to Hair@1618 did not meet with the high levels of customer satisfaction that we strive to achieve. I can only apologise that the booking system with Treatwell did not perform as we would expect. Your feedback is being used to review and improve our system. I would like to assure you that all our Stylists' are trained to the highest standards and although it was unfortunate that we were unable to provide a Salon Director, a Style Director with over a decade experience took care of you. I always like to address concerns promptly and would encourage clients' to contact the salon immediately if there is an issue. Please do not hesitate to contact me if I can be of further assistance.
Regards
Cora , Hair@1618 Proprietor

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Verified review Visited January 2016
Posted 6 months ago
Great staff, really took care of me and gave me exactly the colour I wanted! Brilliant!

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Verified review Visited January 2016
Posted 6 months ago
I had a Ladies Haircut & Finish and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 6 months ago
I had a Ladies Haircut & Finish and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 6 months ago
Had a restyle and a colour with Claire, she was amazing. She managed to give me exactly what I wanted with only a few vauge ideas from me, I would highly recommend them

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Verified review Visited December 2015
Posted 6 months ago
I had a Ladies Haircut & Finish and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 7 months ago
I had a Full Head High or low lights please book a Blow Dry or Cut Blow Dry with this service, Full Head Colour please book a Blow Dry or Cut Blow Dry with this service and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 8 months ago
It was nice.

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Verified review Visited October 2015
Posted 8 months ago
Great haircut in a lovely salon. Everyone was professional and welcoming.

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Verified review Visited September 2015
Posted 9 months ago
I liked the easy access, and how quick my hair was done, and the quality of my cut did not disappoint me.

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Verified review Visited September 2015
Posted 10 months ago
Found it very comfortable and i liked that the hairdresser knew exactly what to do, i would definately recommend to anyonw

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Verified review Visited August 2015
Posted 10 months ago
I had a Ladies Haircut & Finish and have awarded it 4 stars.

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