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Venue rating

4.2

187 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Hair Rehab - Keratin Specialist
Hair Rehab - Keratin Specialist
6-8 Kennington Rd,,
Waterloo,, London, SE1 7BL
United Kingdom

Hair Salon

Hair Rehab - Keratin Specialist
6-8 Kennington Rd,,
Waterloo,, London, SE1 7BL
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:30 pm
Thur 10:00 am - 8:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:30 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Hair Rehab - Keratin Specialist   Off-peak
This venue offers discounts on off-peak appointments.

Across from Lambeth North station, Hair Rehab is a hair salon specialising in Keratin treatments. Experienced hairdressers bring you the latest science and technologies with passion and knowledge.

Everything they offer is selected and adapted for you in a home-like environment. They encourage you to bring your lunch, iPad or whatever you need to relax and chill. Men and Women are welcome.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 187 reviews

5 stars 99
4 stars 61
3 stars 18
2 stars 2
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (4)
  • Hair
  • Blow Dry (12)
  • Brazilian Blow Dry Keratin (18)
  • Hair Colouring and Highlights (2)
  • Hair Conditioning and Scalp Treatments (2)
  • Haircuts and Hairdressing (45)
  • Men's Haircuts and Hairdressing (10)
  • Hair removal
  • Brazilian Waxing (12)
  • Hollywood Waxing (1)
  • Male Waxing (3)
  • Waxing (20)
  • Massage
  • Deep Tissue Massage (12)
  • Swedish Massage (8)
  • Therapeutic Massage (6)
  • Nails
  • Gel Nails (1)
  • Manicure (30)
  • Pedicure (2)
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Verified review Visited February 2017
Posted 1 week ago
A JOKE! I Tried to contact the salon several times by phone but they would never replied. Got a message from a mobile phone saying that the treatment wasn't in that venue anymore and I had to go to a different place in knightsbridge which I thought it was odd and not very convenient for me as I live near the original place . I insisted that I eanted the treatment in the original place and they guy said that he was self employed and he didn't work there anymore- basically he advertises himself like he works in a salon but he doesn't - found the whole thing very annoying and a bit dodgy. The hair treatment v dissapointing too as I went to get my hair straight and he said he couldn't-

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Verified review Visited November 2016
Posted 3 weeks ago
The place is understaffed and I had to wait a while for my appointment. That said, my hair specialist was attentive, did not sugarcoat, and really cared about improving my hair condition long-term. Went into detail discussing possible options and gave helpful advice, which I appreciated.

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Comments

3 weeks ago
Sorry to making you wait. I am working by myself, and unfortunately it can happen sometimes. I hope your hair condition improved, and you like the result we achieved on the day.

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Verified review Visited January 2017
Posted 1 month ago
Called in twice to ask someone about the direction of the venue unfortunately no one was able to pick up the call, and the worse thing of all is the venue is not called Hair Rehab or Keratin specialist! It was called Ctrl hair... It was incredibly cold inside, hence my stylist was wearing his down jacket!
No coffee or welcoming drink; consultation was poorly presented because all they did was criticise; everything is overpriced and they think £30 is very cheap, because every other treatment over there was over £100, just because I value my money differently they were very impatient and rude with me. And this salon is one of the most dodgy salon I've seen, environment was poor also the stylist was arrogant and unfriendly.
My treatment only lasted 15 minutes and it is not an Olaplex treatment as he said this other treatment would be better for my hair, but nothing happens after this treatment! Worse of all my hair feels dryer than ever because he did not apply any conditioners and the way he rough drys, however I've informed the stylist I was not happy with the result, he was not able to come up with a compensation plan...

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Comments

3 weeks ago
She is 18, probably one of her first salon visit, and was late nearly 40 minutes. She has been sent an email explaining the location details. Welcome drink was not offered that is truth but she has been offered refreshments during the treatment. She received two separate and long at least 20 minutes each consultations, one for condition, and one for colour. She wanted a drastic colour change from yellow/medium brown to silver blond. She also wanted a keratin treatment. Indeed both of this treatment cost over £100 on long thick hair. We allocate one hour for a hair treatment and blast dry, she was there for two.She also expected a complimentary blow dry not a blast dry with the treatment. She had a pre colour treatment which she choose, as she said she wish to colour her hair, and we agreed it will be best. Also that treatment does not make the hair feel nice, it's works internally. I honestly think I have done the maximum I was able to offer to her.

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3 weeks ago
Offensive comments on racial and age discrimination,even from the comments they've left me gives evidence of how badly I've been treated,because I look young does not mean I have zero salon experience in fact I am 25 and I'm a regular customer with Olaplex,I know exactly what to expect after the treatment,by tricking me into doing things only shows that they are terrible with their jobs,and too scared to admit it.This salon has one of the poorest environment and equipment,I've ever seen.And I've been all over the world but never got treated like this--I felt like an underdog.

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Verified review Visited December 2016
Posted 2 months ago
I had a INTRO OFFER Rehab Keratin and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 2 months ago
There was no option for extra long hair- so I had to pay even more money, which is as a bit annoying.
The treatment made my hair better- but it doesn't last much longer than a few weeks. Salon was cool- great design

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Comments

2 months ago
Hi for extra long hair we do charge more, you had a hair repair treatment and we focused strengthening your hair internally. We explained that the vsible effects only can last a few weeks, however the internal strength is there.

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Verified review Visited November 2016
Posted 2 months ago
Excellent

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Verified review Visited November 2016
Posted 3 months ago
I was really happy with my treatment and my hair looks really smooth and shiny.

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Verified review Visited October 2016
Posted 3 months ago
I had a INTRO OFFER Rehab Keratin and have awarded it 4 stars.

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Verified review Visited October 2016
Posted 3 months ago
Good treatment

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Verified review Visited October 2016
Posted 4 months ago
I had a Rehab FRINGE keratin and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 4 months ago
My hair looks absolutely stunning. So impressed with the results and the staff.

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Verified review Visited September 2016
Posted 4 months ago
Happy with my treatment and likely to go back. I received a very thorough consultation which put me at ease as I knew that we were both on the same page! Could have been a tiny bit more organised but as they're quite new I'm sure that this will improve in time.

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Verified review Visited September 2016
Posted 4 months ago
Great results at highly affordable prices. Staff was super friendly, will definitely go again!

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Verified review Visited August 2016
Posted 5 months ago
I had a INTRO OFFER Rehab Keratin and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 5 months ago
I had a INTRO OFFER Rehab Keratin and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 5 months ago
Great service, very friendly and attentive. Totally recommend!

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Verified review Visited September 2016
Posted 5 months ago
The consulation was very professional .

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Verified review Visited August 2016
Posted 5 months ago
Really happy with my treatment, lovely professional staff who explained different options available and relaxing hour and a half in a comfortable salon. Top marks! Already recommended a friend

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Verified review Visited August 2016
Posted 5 months ago
I was really impressed with the service and the knowledge the staff had. I would definitely go back again. My hair is much smoother.

Thanks!

Emily

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Verified review Visited August 2016
Posted 5 months ago
The lady who did my hair was lovely - just not the best Brazilian Blow Dry I've had as it just not the straightest it's ever been.
They are currently undergoing a refurb or they've just moved in,.. so be prepared for a little bit of mess.
Would have been good to know it was cash only in advance too.
The one thing that did disappoint me - I show my booking ref on arrival, short hair Brazilian, which my hairdresser was totally fine with. When I went to leave her colleague questioned how much I should have paid 'as he would have charged me more' - it just made me feel quite uncomfortable. If they had questioned it at the beginning then totally fine, but not when it came to payment.

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Comments

5 months ago
Dear Claire,

We are sorry that you not a 100% satisfied with your treatment.
Regarding your treatment, you asked for movement in your hair. It is not possible to keep movement and have super straight.
I have spoken to Treatwell and there is no option to show on the venue page that we can show payment options, but I added it to the description, thank you.
You are right that our venue is only 80 percent finished, but we did offer you more then 60% discount on our services.
The hair length issue must have been a misunderstanding, apologies it if made you feel uncomfortable No one had the intention to charge you more then you suppose to pay, and she did charged you the short price.

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