Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.4

98 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Book now
Group booking enquiry?
Please select the service you’d like to book.
Grand Hotel, Eastbourne
Grand Hotel, Eastbourne
The Grand Hotel,
King Edward's Parade, Eastbourne, East Sussex, BN21 4EQ
United Kingdom

Hotel Spa

Grand Hotel, Eastbourne
The Grand Hotel,
King Edward's Parade, Eastbourne, East Sussex, BN21 4EQ
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Grand Hotel, Eastbourne part of Elite Hotels

Affectionately known as The White Palace, the hotel commands breathtaking views of the sea and the dramatic cliffs at Beachy Head.

Grand by name but not by nature, The Grand Hotel in Eastbourne is not only the only 5 star luxury hotel to be found on the British coastline, we’re also one of the friendliest. The Grand is a landmark on the Eastbourne seafront, where we have been looking after generations of returning happy families, and we often welcome back parents, who first stayed with us as youngsters, checking in with children or grandchildren of their own.

The Grand stands out amongst other Eastbourne hotels being only a short walk from the Pier in one direction, and the glorious Sussex downs in the other, so we are ideally located for exploring this charming corner of East Sussex. Few hotels offer such a complete range of leisure facilities including a luxury outdoor swimming pool, special holiday packages for children and a choice of dining options that includes arguably the finest gourmet restaurant on the entire south coast.

However, we believe it’s our unique blend of friendly service that’s just as important for bringing families, business people, young romantics and anniversary couples back to The Grand Hotel time and time again. Many of our staff have been with us for ten or twenty years or more. It’s as if they find The Grand just as hard to leave as our guests do.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 98 reviews

5 stars 50
4 stars 32
3 stars 12
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (2)
  • Steam and Sauna Therapy (25)
  • Face
  • Facials (3)
  • Facials - Men's (1)
  • Fitness
  • Swimming (27)
  • Massage
  • Aromatherapy Massage (1)
  • Therapeutic Massage (33)
  • Nails
  • Manicure (1)
  • Pedicure (1)
Show more
Verified review Visited February 2017
Posted 6 days ago
The overall stay was good but the spa area needs some updating

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 2 weeks ago
Its perfect for a girls relaxing weekend

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 1 month ago
5 stares

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2016
Posted 2 months ago
The whole experience from the moment we drove into the hotel car park was amazing. I have travelled a lot and stayed in more hotels than I can remember and The Grand stands next to some of the top hotels across the world. From the hotel staff to the room allocated to us, all was just perfect! I highly recommend this place as its high end service and dedication to you having a great stay is off the charts.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 2 months ago
I went for a Special Offer - Bed and Breakfast with use of the Health Club facilities. and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited October 2016
Posted 3 months ago
Old world style & luxury. Staff really helpful. Every need catered for. Felt very pampered.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited October 2016
Posted 4 months ago
Fantastic service! From the moment we walked up the drive until the moment we left, all staff were friendly and very courteous. Our meal was also fantastic and great value for money.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited October 2016
Posted 4 months ago
I went for a One Night Soothing Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited September 2016
Posted 4 months ago
I went for a Mini Pamper day and have awarded it 3 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited August 2016
Posted 5 months ago
We had a fantastic time at this hotel and spa. The staff were very friendly and nothing was too much trouble for them. Our room was bright and spacious. We could have done with an iron and board. The spa staff were very helpful and we thoroughly enjoyed the treatments we had. All together we were very pleased with our break and I would recommend this hotel to anyone.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited August 2016
Posted 5 months ago
I went for a One Night Relaxing Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited August 2016
Posted 6 months ago
A fantastic break. The staff were very attentive at all times. Our evening meal was superb and breakfast was excellent quality and a wide choice available. What was also lovely were the additional touches, such as biscuits with afternoon tea, chocolates with nightcap. Our spa treatments were good and staff were lovely. The indoor pool area, a little tired and did not live up to the rest of the hotel.
We would not hesitate in booking there again and plan to return soon.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited August 2016
Posted 6 months ago
Have told friends and work colleagues what a wonderful place it is, how helpful every body was, value for money. I will be returning in the near future.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited August 2016
Posted 6 months ago
Perfect 😊

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited July 2016
Posted 6 months ago
Not wowed at all for the price for 2 people- no AC in the rooms- curtains don't block out any light- shower rail looked as it was bending, cold/hot water didn't really work so well.
Breakfast took forever and people looked stressed.
Again not bad but not grand- sorry guys you need to step up your game- you're not focussing on the detail- that's what make something great! You can do it- I'm cheering you on!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited July 2016
Posted 6 months ago
I went for a Special Offer - Bed and Breakfast with use of the Health Club facilities. and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited July 2016
Posted 6 months ago
I went for a One Night Soothing Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited July 2016
Posted 7 months ago
N

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited June 2016
Posted 7 months ago
Music in pool are, magasines (like Elle etc) and some small snacks like fruits would give more value. Staff was lovely and food/drinks very good. For the price we paid I would have waited bit more but because of the staff and food/drinks the overall experience was 4*

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited May 2016
Posted 8 months ago
I went for a One Night Relaxing Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Show earlier reviews

Venues nearby

See more venues in Eastbourne