Galleria Hairdressing & Beauty

First Floor, 39A High Street, Ealing, London, W5 5DB
4.5
122 reviews
First Floor, 39A High Street, Ealing, London, W5 5DB

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4.5
122 reviews
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I am very happy with the experience: Luigi was very friendly, helpful and very good and fast with scissors. The haircut is great and came with tips on maintenance. I cannot but recommend!
Radka
18 days ago
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After a difficult few days, being signed off from work by my GP and an upcoming getaway to pick me up, I’d thought I’d start the day before my getaway with a haircut (nails and pedi to be done at a different venue). I booked on treatwell on the Wed and called the venue to see if I could have Donna cut my hair instead of someone called Luigi as Ive not had my hair cut by him. (Donna has done my hair before and done a superb job). Anyway, it was closed on the Wed and so would have my hair cut by someone else. I arrived at 10am. Place was closed but I saw the owner Gino in his restaurant who said it’d be opened soon by staff. 10.15am it was opened and I was taken upstairs and had my hair washed. I waited, then someone went to get Luigi who was cutting my hair. They returned to say he wouldn’t be long. Now I arrived on time so expected to be seen on time as I had a mani and pedi booked at another venue. Again someone went to get Luigi and apologised on his behalf for the lateness. Soon after Gino (the owner) arrived and proceeded to tell his staff that he’s not cutting hair, he’s not dying hair and he’s not doing cheap haircuts. Now I can only assume these comments were made towards me. It so became apparent that Luigi was Gino as it seemed that booking my cut through treatwell and it automatically choosing him inconvenienced him. Needless to say, I felt like complete shit from the lack of customer service that when he came over to cut my hair, I couldn’t say anything. He then said I should have told him when I first saw him that he was cutting my hair. Number one, when I booked, treatwell said Luigi would be cutting my hair. Now I find out Luigi is Gino (as I know him), so I couldn’t inform Gino when I saw him that he was cutting my hair. Number two, I expect the salon to already know who has an appointment and at what time and who’s cutting the hair. Number three. If you don’t fancy doing cheap cuts from treatwell, don’t offer it via treatwell. Cut was done really well, but not a word exchanged throughout the service. A Truly awkward experience. Needless to say, I’ll be ensuring Donna cuts my hair to avoid poor customer service.
Fiona M M Fernandez
25 days ago
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My hairdresser was friendly and very importantly, she knew what she was doing. We had a great chat and I enjoyed myself. The venue was tucked out of the way and was a bit shabby.
Ellie
a month ago
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Donna was so lovely. She listened to what I wanted and also gave excellent advice on hair colouring. Knows her work very well and I would highly recommend her.
Farah
2 months ago
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I had an appointment booked for 11am, got a phone call at 1035 telling me they were booked out so could I come at 1pm, then got a phone call at 1145am telling me my appointment was cancelled (apparently due to a boiler breakdown) but no offer to rebook or even an apology was given.
Anonymous
7 months ago
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About

Galleria Hairdressing & Beauty
First Floor
39A High Street
Ealing
London
W5 5DB

Galleria Hairdressing & Beauty is a salon situated on the High Street in Ealing, offering unique and lavish hairstyles in a beautifully decorated salon, designed to make you feel welcomed and at ease.

Their stylists are experts who will work with you to tailor the hairstyle of your dreams, working closely with quality products such as KMS California and Joico so you can expect a glamorous look with long-lasting results.

Galleria is a unique and stylish hairdressing and beauty salon, located right in the heart of Ealing, London, only a few minutes away from the station. They believe that their job is to deliver ultimate satisfaction to each customer, turning your ideas and designs into reality. They boast a long history with over 30 years of expertise working in the industry. Book yourself in, come down and experience the creative styling of Galleria Hairdressing & Beauty.

Monday
10:00 AM6:00 PM
Tuesday
10:00 AM6:00 PM
Wednesday
Closed
Thursday
10:00 AM7:00 PM
Friday
9:00 AM6:00 PM
Saturday
Closed
Sunday
Closed
Products used in this venue

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