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Venue rating

4.8

245 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Gaia Osteopathy & Massage at Tranquility Pilates in Blackfriars
Gaia Osteopathy & Massage at Tranquility Pilates in Blackfriars
16 -18 New Bridge Street (basement),
Blackfriars, London, EC4V 6AG
United Kingdom

Massage & Therapy Centre

Gaia Osteopathy & Massage at Tranquility Pilates in Blackfriars
16 -18 New Bridge Street (basement),
Blackfriars, London, EC4V 6AG
United Kingdom

Opening hours

Mon - Fri 7:30 am - 8:00 pm
Sat 9:00 am - 1:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Gaia Osteopathy & Massage at Tranquility Pilates in Blackfriars   Last minute
This venue offers discounts on last minute bookings.

Gaia Osteopathy & Massage is a professional therapy clinic located near Blackfriars station. Based inside Tranquility Pilates Centre, they offer a variety of treatments that can help treat and manage problems that affect your mobility and health.

Their interior is immaculately presented, with bright modern design and minimalist decor creating a calm space that allows them to focus fully on you. Prioritising your health and wellbeing, they provide a range of services to help you feel refreshed and revived. These include massage and osteopathy treatments to address a vast array of issues, including repetitive strain injuries, neck pain and backache.

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Venue rating

Based on 245 reviews

5 stars 199
4 stars 40
3 stars 5
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (5)
  • Counselling & Holistic
  • Energy Therapy (1)
  • Massage
  • Aromatherapy Massage (11)
  • Deep Tissue Massage (70)
  • Lymphatic Drainage (2)
  • Pregnancy Massage (15)
  • Sports Massage (35)
  • Therapeutic Massage (11)
  • Physical therapy
  • Craniosacral Therapy (3)
  • Osteopathy (87)
  • Physiotherapy (6)
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Verified review Visited September 2016
Posted 2 days ago
I've now been back to Elaine for a few sports massages whenever I get a niggle here or there - always leave feeling much better. She's also very friendly

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Verified review Visited February 2017
Posted 5 days ago
I have been having treatment in various places in the last 5 years but Gaia Osteopathy & massage has to be the top of my list. The therapist was very friendly and accommodating. Probably one of the best therapist I experienced.

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Verified review Visited February 2017
Posted 5 days ago
Elaine took her time to understand my problems and the treatment was thorough and amazing. I felt an instant relief and will be going back next week. Thank you Elaine.

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Verified review Visited February 2017
Posted 5 days ago
Sports massage was excellent. Very good location near Blackfriars Station. Clean premises and good value for money.

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Verified review Visited February 2017
Posted 5 days ago
I had deep tissue massage and it was amazing. Very firm as I asked. The room was very clean, had scented candles and a nice relaxing music on the background. Very good location and good value for money.

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Verified review Visited February 2017
Posted 5 days ago
Overall a great experience. Elaine asked if there were any particular points that needed extra attention and proceeded to expertly use her magical hands to tease the stresses and strains of life from my muscles. All expertly released and returned to a fully relaxed condition. I'll be definitely going back.

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Verified review Visited February 2017
Posted 6 days ago
Overall good. Oil stains on the carpet not great. Spotify adverts also disappointing.

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Verified review Visited February 2017
Posted 6 days ago

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Verified review Visited February 2017
Posted 6 days ago

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Verified review Visited February 2017
Posted 6 days ago
Very relaxing atmosphere and brilliant treatment. Knowledgeable & friendly staff.

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Verified review Visited February 2017
Posted 1 week ago

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Verified review Visited February 2017
Posted 1 week ago
Amazing massage. I had a pain in my neck and shoulders that just disappeared after the massage. It also helped with my headaches. The room was warm and cozy and I was offered a blanket too. I'll definitely come back.

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Verified review Visited February 2017
Posted 1 week ago
Overall a mediocre experience. The room was cold. The massage was average. Despite repeated requests to focus on a specific problem spot, it felt like the masseuse was following a set script. At £95 for 1.5 hours it felt overpriced for the service

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Comments

1 week ago
Hi there,

Thank you for taking the time to leave this valuable feedback.

Our aim is to ensure we provide the highest levels of care and treatment and are naturally disappointed you feel the treatment was not to your satisfaction.

We also adhere to a strict code of client confidentiality and as such, cannot discuss the specific nature of your treatment. However, we would like to work with you to resolve your outstanding concerns and so could we ask that you call us at your convenience on 07514888933 or email to info@gaiaosteopathy.co.uk and we will agree how best to address matters.

That said, we would respectfully advise that all our therapists are trained Osteopaths and conduct a "root-cause analysis" approach to ailments. Often, a patient may feel pain in one area of the body, however, this does not necessarily mean that is the origin of the concern. It is vital that we follow tried and tested procedures, as decreed by the General Osteopathy Council, to ensure consistency of approach.

With regard to the temperate of the room, this can easily be resolved by asking the therapist to increase the heat into the room.

Once again, thank you for your feedback and we look forward to hearing from you.

Regards, Gaia team.

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Verified review Visited February 2017
Posted 1 week ago
It didn't feel really prepared. There wasn't any changing room, nor any explanation of what aroma oils are being used. The music for calm was played through a smartphone. The massaging technique wasn't bad though.

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Comments

1 week ago
Dear client, thank you very much for your feedback.
I'm really sorry you didn't get any explanation about the essential oils. However I believe you arrived almost 20 minutes late for your treatment so the treatment was rushed. Also the therapist kindly stayed over time so you would get more from you massage. I'm afraid we have others commitments and need to keep on time. So we focus in what feels more important and in this case was the massage.
We are a treatment clinic and not a spa so we don't have changing room and our music is played through a iPad.

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Verified review Visited February 2017
Posted 1 week ago
I liked the warm welcome and overall atmosphere in premises as well as friendly professional that treated me. Can not wait to go there again and continue my treatment.

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Comments

1 week ago
Thank you Andis. We are looking forward to seeing you too. Gaia Team.

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Verified review Visited February 2017
Posted 2 weeks ago
Great session, received good treatment, felt very relaxed and at ease.

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Verified review Visited February 2017
Posted 2 weeks ago
I went to Elaine to have a back massage as my back and shoulders felt very tight and painful after sitting in the office the whole day; Elain did her magic adapting to my needs, and I felt much better right after treatment and had a great night sleep) it is not cheap though, but it really worked for me! Would be great if they could offer some package/discount if you book several sessions in advance, anyway I might go back soon!

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Verified review Visited February 2017
Posted 2 weeks ago

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Verified review Visited February 2017
Posted 2 weeks ago
Conveniently located in the city, in a pilates studio with excellent opening hours. Sports massage was good but not excellent and could have been firmer. Clean premises and good value for money.

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Verified review Visited February 2017
Posted 2 weeks ago

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