It was an amazing experience and i will defenetely go back there. Lovely staff
Arrived at the salon on time for my appointment, the salon was shut. Waited outside in the rain for half an hour, no one arrived to open up, phoned numerous times on numerous numbers I have for the salon and no answer. Finally got through to the owner and she said she had forgotton about my appointment, then tried to deny I had made it but I had proof confirmation on a text. As no one was going to open up anytime soon, I could not wait in the street in the rain any longer so I went home. Total waste of my time and bus fare. I had to go home and shave my legs as I had a flight to catch that afternoon. First time shaving them in 15years and I was not happy about it but had no choice. This is not the first time I have been let down by this salon, the beautician owner is always late, totally unreliable, but I have always given her the benefit of the doubt. This is no way to run a business and treat customers.
I HAD THE MOST WORST TREATMENT EVER IN MY ENTIRE LIFE, I HAD SEMI PERMANENT EYEBROWS DONE BY THE MANAGER AND THEY CAME OUT SO BAD THAT WHEN I WENT TO PROFESSIONALS TO SEE HOW MUCH IT WOULD COST TO REMOVE THEY SAID HOW BAD OF A JOB IT WAS. I HAVE BEEN CONSTANTLY CALLING, MESSAGING AND SENDING LETTERS FOR MY MONEY BACK AND PAYMENT TO PAY FOR REMOVAL FOR THE BAD WORK BUT THE MANAGER HAS IGNORE ME AND IGNORED THE COURT LETTERS AND THE COMPANY HAVE TAKEN NOOOOO EFFORTS OR ACKNOWLEDGMENT TO SORT IT OUT. I AM TRULY DISGUSTED DO NOT GO HERE AND DO NOT GET YOUR EYEBROWS DONE!!!! I AM CURRENTLY TAKING THEM TO COURT AS THEY DID NOT COMPLY OR GIVE ME ANY SOLUTION!
Been going to this salon for the past year and the service is great!
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What can I say - my appointment was 10am on Sunday and nobody even bothered to open up! I waited an hour, I will never use them again.
How can you run a business like this, so unprofessional!